The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 549 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BedBricks shines .
HOTELTIME shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Payment processing and Guest CRM.
Side-by-side ratings based on 549 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 549 |
After analyzing 549 verified reviews, BedBricks users most value its , while HOTELTIME users highlight user interface and learning curve, technical support, reporting and analytics. Click any theme to see what reviewers say.
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User Interface and Learning Curve
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Technical Support
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Mobile Optimization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | BedBricks |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #5 219 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 238 reviews |
| Large (75-199 rooms) ▾ | — | #2 46 reviews |
| X-Large (200+ rooms) ▾ | — | #8 7 reviews |
By Property Type
| Segment | BedBricks |
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| Boutique ▾ | — | #5 239 reviews |
| Luxury ▾ | — | #3 241 reviews |
| Branded / Chain ▾ | — | #4 143 reviews |
| Extended Stay ▾ | — | #4 49 reviews |
By Region
| Segment | BedBricks |
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| North America | — | #52 4 reviews |
| Europe ▾ | — | #2 384 reviews |
| Asia Pacific ▾ | — | #5 111 reviews |
| Middle East ▾ | — | #1 21 reviews |
Choosing a property management system (PMS) for your hotel is a critical step that impacts daily operations, guest experience, and overall profitability. You’re comparing BedBricks by BedBricks and HotelTime PMS by HOTELTIME, both designed to streamline hotel management, but they differ significantly in features, user feedback, and global presence. BedBricks claims to centralize operations for efficiency, but with zero reviews and no regional presence, its real-world effectiveness remains uncertain. HotelTime, on the other hand, boasts a strong track record with over 430 reviews and active operations across 32 countries. Which one aligns better with your hotel’s needs?
Both products aim to simplify hotel management, but their market presence and validation differ sharply. BedBricks, with no reviews and no regional footprint, offers little tangible proof of effectiveness, raising questions about its ability to support your hotel in a competitive landscape. HotelTime has amassed a significant number of recent reviews, with a 4.83/5 overall rating and a 93% likelihood to recommend, indicating high customer satisfaction and proven performance. Are you comfortable choosing a system without user feedback or regional support, or does the proven track record of HotelTime sway your decision?
If your hotel needs a highly reviewed, globally supported PMS with extensive integration options, HotelTime is clearly the better choice. It’s suitable for properties of all sizes, from boutique hotels to resorts, and has proven its ability to improve operational efficiency and guest satisfaction, as reflected in its numerous positive reviews. BedBricks might appeal if you prioritize a simplified, possibly AI-driven solution, but with no reviews or visible implementation, it’s difficult to justify over a platform with a demonstrated track record. Do you prioritize proven success or an untested system?
HotelTime scores a 4.66/5 for ease of use, with reviews highlighting its intuitive interface, straightforward onboarding, and quick staff adoption. Customers praise its user-friendly design and comprehensive support, with one reviewer noting, “Once familiar, it simplifies all our operations.” BedBricks, with a 0/5 rating on ease of use and no reviews, offers no user feedback or evidence of usability. The lack of data makes it impossible to assess, but given HotelTime’s established reputation, the edge clearly goes to HotelTime for usability.
HotelTime offers a comprehensive suite of 51 features, including EPoS, integrated CRM, payment processing, online booking, and automation tools, all of which are absent in BedBricks. BedBricks provides no features or integrations, making it difficult to compare directly, but the absence of features listed suggests it’s a minimal or unverified system. HotelTime’s features support a range of hotel operations from front desk to revenue management, giving it a decisive advantage. Edge: HotelTime.
HotelTime’s support and onboarding ratings are both over 4.7/5, with customers often praising their responsiveness and helpfulness, supported by recent reviews. One client stated, “The support staff was always on the other end of the phone and willing to help,” demonstrating consistent support quality. BedBricks, with no reviews, offers no customer feedback or support ratings. Without evidence of support quality, HotelTime’s well-documented service makes it the clear leader here. Edge: HotelTime.
HotelTime boasts 58 verified integrations, including popular systems like Profitroom, Bookboost, and STR, covering key areas such as channel management, POS, and revenue tools. BedBricks provides no listed integrations or verified partners, which could limit its ability to connect with your existing tech stack. HotelTime’s extensive ecosystem ensures your hotel can tailor its operations efficiently. Edge: HotelTime.
HotelTime’s overall rating of 4.83/5 and a 9.26/10 NPS score reflect high satisfaction among diverse hotel segments. Recent reviews from properties ranging from boutique hotels to resorts confirm consistent positive experiences, notably praising its ease of use and support. BedBricks, with no reviews, cannot be rated or compared. HotelTime’s established reputation and recent feedback place it significantly ahead. Edge: HotelTime.
BedBricks does not list pricing details, making it difficult to evaluate its value proposition. HotelTime charges a flat fee of $600 per month, a transparent and scalable model suitable for properties of various sizes. This predictable pricing allows your team to assess ROI against features and support levels. Given the lack of pricing info for BedBricks, HotelTime’s clear cost structure provides more confidence for your budgeting process.
Given the absence of reviews and a clear market presence, BedBricks may suit small or experimental properties, but caution is advised.
HotelTime’s broad feature set and global presence make it suitable for a wide range of properties, especially those prioritizing stability and support.
The core difference is that HotelTime is a proven, feature-rich, globally supported PMS backed by hundreds of recent reviews, while BedBricks remains unreviewed and regionally invisible. HotelTime’s extensive integrations, user-friendly design, and active support make it the safer, more reliable choice for most hotels. BedBricks may appeal to niche or experimental properties but lacks credibility without validation.
If your hotel needs a trusted, well-documented system with extensive features, go with HotelTime. Its proven track record and comprehensive support ensure your operations run smoothly and your guests stay satisfied.
Choose BedBricks only if you’re willing to adopt an untested solution, possibly in a very small or specialized property, and are prepared for potential risks and limited support. For most hotels, HotelTime’s established presence and positive reviews make it the recommended partner for your management needs.
According to HTR's product database, BedBricks and HotelTime PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | BedBricks |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| EPoS | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BedBricks and HotelTime PMS share many core Property Management Systems features, but each has unique capabilities. BedBricks offers 0 verified integration partners, while HotelTime PMS offers 58. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BedBricks: No. HotelTime PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BedBricks has an HT Score of 0 and HOTELTIME has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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