The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
BedBricks shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 100 |
After analyzing 100 verified reviews, BedBricks users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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| Cons | |
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | BedBricks |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
| Segment | BedBricks |
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|---|---|---|
| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
| Segment | BedBricks |
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|---|---|---|
| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
Choosing between BedBricks by BedBricks and roommaster PMS by roommaster hinges on your hotel's specific needs and operational scale. Both systems aim to streamline property management tasks but differ significantly in features, market presence, and user satisfaction. BedBricks is a new entrant with zero reviews and limited regional reach, while roommaster boasts over 80 recent reviews, extensive features, and global deployment. So, which system truly supports your hotel’s growth and daily operations?
Are you seeking a robust, well-reviewed PMS with proven international presence, or a newer platform promising simplified management but lacking in market validation? Let’s explore these options in detail.
BedBricks claims to be a comprehensive solution designed to centralize reservations, guest communications, and operational workflows. However, with zero reviews and no measurable user feedback, its reliability and usability remain unverified. Conversely, roommaster PMS has a proven track record, with over 80 recent reviews, an overall rating of 4.33/5, and a global presence across 18 countries, making it a trusted choice for many hoteliers.
While BedBricks emphasizes automation and AI-driven insights, it lacks the extensive feature set and proven track record that roommaster offers. The core question remains: do you prioritize a system with a clean slate or one backed by decades of operational experience?
If your hotel needs an AI-powered, centralized management platform with minimal deployment complexity, BedBricks might seem appealing, especially given its emphasis on automation. However, given its zero reviews, you cannot confidently assess its real-world performance or support quality.
If your hotel requires a mature, feature-rich PMS with proven usability, extensive integrations, and a broad regional footprint, roommaster is the clear choice. It suits hotel chains, resorts, and properties seeking reliable, real-time data and operational control, especially if your team values documented customer satisfaction.
BedBricks’ user interface and onboarding experience remain untested publicly, meaning your team could face a steep learning curve without community feedback or support benchmarks. In contrast, roommaster’s UI, rated 4.22/5, benefits from nearly 84 reviews, with hotel staff citing its ease of use for reservation management, front desk, and reporting.
Roommaster’s onboarding process is well-rated at 4.17/5, with many users praising its straightforward setup and intuitive workflows. Edge: roommaster.
BedBricks offers no dedicated features listed, suggesting limited or unverified functionality. Meanwhile, roommaster provides over 60 features, including channel management, revenue tools, online check-in/out, guest CRM, and integrated POS—all critical for modern hotel operations.
Its extensive feature set, proven in real-world use, supports complex multi-property environments and guest experience improvements. BedBricks’ lack of verified features leaves its capabilities uncertain. Edge: roommaster.
BedBricks provides no customer support ratings or feedback, leaving hoteliers uncertain about post-sale assistance. On the other hand, roommaster scores 4.25/5 for support, with reviews highlighting quick responses and effective issue resolution, especially for larger hotel chains.
Many users appreciate the support staff’s knowledge and responsiveness, which is crucial during implementation and ongoing use. Edge: roommaster.
BedBricks has no verified integrations, while roommaster offers 56 verified partners, including Sage, Volo, GuestCentric, and Inntopia. This extensive network allows seamless connection with booking engines, POS systems, revenue management tools, and more.
The ability to connect with existing property systems is vital for operational efficiency. The lack of integrations in BedBricks could limit its scalability. Edge: roommaster.
With zero reviews and ratings, BedBricks offers no data on user satisfaction. In contrast, roommaster’s 83 recent reviews reflect a generally high level of satisfaction, especially among boutique and mid-sized hotels, with an overall rating of 4.33/5 and an NPS of 8.67/10.
Feedback often highlights its ease of reservation handling, real-time reporting, and operational streamlining. Hoteliers seeking proven performance should lean toward roommaster.
BedBricks’ pricing is undisclosed; it appears to be a freemium or custom quote model, making cost evaluation difficult. Meanwhile, roommaster charges a flat $500 monthly fee, with no additional implementation or setup fees, offering clear budgeting.
The predictable pricing of roommaster allows better financial planning, especially for larger or multi-property portfolios. The cost transparency of roommaster is a significant advantage.
Not ideal if:
Not ideal if:
Roommaster offers a proven, feature-packed PMS with extensive integrations, solid support, and positive reviews. It’s best suited for hotels that require reliability, scalability, and data-driven decision-making.
BedBricks aims to be a modern, AI-focused platform but lacks market validation and verified features. It may appeal to properties willing to experiment with newer technology but presents risks in support, usability, and functionality.
Choose roommaster if you want a trusted platform with a long track record. Opt for BedBricks only if you’re open to evaluating a new system and can accept the uncertainties tied to unverified reviews and features.
In conclusion, for hotels seeking stability, extensive capabilities, and proven support, roommaster is the clear leader. BedBricks might eventually become competitive but is currently untested at scale, making it a risky choice for your critical property management needs.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| BedBricks |
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| Starting Price | — | From $500/mo |
According to HTR's product database, BedBricks and roommaster PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | BedBricks |
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. BedBricks and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. BedBricks offers 0 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
BedBricks: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BedBricks has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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