Compare Loop CXM (by Benbria) vs GuestRevu (Surveys) vs Local Measure

Benbria

Loop CXM (by Benbria)

1 reviews
GuestRevu

GuestRevu (Surveys)

432 reviews
Local Measure

Local Measure

0 reviews

Compare Loop CXM (by Benbria) vs GuestRevu (Surveys) vs Local Measure

Guest Surveys & Feedback vendor comparison between Loop CXM (by Benbria) vs GuestRevu (Surveys) vs Local Measure. Find out which Guest Surveys & Feedback is right for you based on realtime data from 433 verified hotelier reviews across 53 countries.

Benbria

Benbria

Ranked 14 (out of 25)

4.5
1 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
432 reviews
View profile
Local Measure

Local Measure

Ranked 19 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Loop CXM (by Benbria)

unranked HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon

Local Measure

unranked HTScore Icon
Popularity

Loop CXM (by Benbria)

1 verified reviews

GuestRevu (Surveys)

432 verified reviews

Local Measure

0 verified reviews
Likelihood to Recommend

Loop CXM (by Benbria)

90%

GuestRevu (Surveys)

95%

Local Measure

0%
Ease of Use

Loop CXM (by Benbria)

4

GuestRevu (Surveys)

4.7

Local Measure

0
ROI

Loop CXM (by Benbria)

4

GuestRevu (Surveys)

4.6

Local Measure

0
Implementation

Loop CXM (by Benbria)

Not enough data available

GuestRevu (Surveys)

4.6

Local Measure

Not enough data available
Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Local Measure

0

Verified Customer Support

Certificate of Excellence

Loop CXM (by Benbria)

GuestRevu (Surveys)

Local Measure

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Local Measure

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Benbria
vs.
GuestRevu
vs.
Local Measure

Customers

Top 3 Segments

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%

Local Measure

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Pricing Available By Request

Local Measure has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Local Measure

Pricing Available By Request
Local Measure has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Benbria
vs.
GuestRevu
vs.
Local Measure
1-click quote request

What Customers Are Saying

Most Recent Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

GuestRevu (Surveys)

How Pamarah Lodge Understood Guest Experience Better and Achieved an NPS of 91 with GuestRevu

Owner from Victoria Falls (Zimbabwe)

Local Measure

Local Measure doesn’t have any clients that have vouched for the product
Most Positive Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

GuestRevu (Surveys)

Be up to date, full automatic

MD

Local Measure

Local Measure doesn’t have any clients that have vouched for the product
Most Critical

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

GuestRevu (Surveys)

Great platform to use to colleect reviews.

Front Office Manager

Local Measure

Local Measure doesn’t have any clients that have vouched for the product
References
-

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

-

General Info

Screenshots

Local Measure doesn't have any screenshots

Integrations

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)
View all integrations (10)

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
View all integrations (37)

Local Measure

Local Measure doesn't have any integrations

Recent Articles

Local Measure

Local Measure doesn’t have any recent articles