Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
BEX PMS vs. Stayntouch:
Which Is Right for You?
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Booking Experts shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
How Does BEX PMS Compare to Stayntouch?
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 370 |
What Are the Pros and Cons of BEX PMS vs Stayntouch?
After analyzing 370 verified reviews, Booking Experts users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
| Booking Experts |
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Integration and Onboarding
▾
|
|
|
+
System Performance and Reliability
▾
|
|
|
+
Reservation Management
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
Room Management and Housekeeping
▾
|
|
|
−
Reservation Management
▾
|
|
Booking Experts vs Stayntouch: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Booking Experts |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | Booking Experts |
|
|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | Booking Experts |
|
|---|---|---|
| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
The Decision
Choosing between BEX PMS by Booking Experts and Stayntouch hinges heavily on what your hotel needs most right now. Both systems aim to streamline operations, but their core strengths and market presence differ significantly. BEX PMS has no recent reviews or ratings, casting doubt on its current viability, while Stayntouch boasts a 4.56-star rating based on 317 recent reviews, making it the more proven option.
Do you prioritize a well-supported, highly-rated platform, or are you considering a solution with less market validation? Your decision should align with your hotel’s size, growth plans, and specific operational needs.
Is BEX PMS or Stayntouch Better for Hotels?
BEX PMS offers a broad but unverified promise of consolidating property management functions into one intuitive platform, yet it lacks recent user feedback or detailed feature set data. This absence of current reviews makes it difficult to gauge its actual performance or customer satisfaction levels. In contrast, Stayntouch’s recent reviews highlight a highly intuitive, robust platform praised for ease of use and extensive features.
With 317 reviews and a recent NPS score of 9.35/10, Stayntouch clearly outperforms BEX PMS in market validation. Its global presence across 26 countries and extensive client base across hotel segments demonstrate its proven adaptability and reliability. Given this, are you comfortable betting on an untested system, or do you prefer a platform with strong recent user validation?
Stayntouch vs BEX PMS: Which Should Your Hotel Choose?
If your hotel is seeking a mature, widely adopted property management system with proven customer satisfaction, go with Stayntouch. Its extensive feature set—including revenue management, contactless check-in, mobile apps, and multi-property management—serves hotels aiming to scale and improve operational efficiency.
However, if your hotel requires a basic PMS with no clear record of recent support or updates, BEX PMS might seem appealing. But without recent reviews or demonstrated success, it’s risky. For most hotels looking to modernize, Stayntouch’s proven track record and recent customer endorsements make it the safer choice.
Is BEX PMS or Stayntouch Easier to Use?
Stayntouch’s user experience ratings are high, at 4.7/5, with recent reviews emphasizing its intuitive interface, quick onboarding, and mobile capabilities. Users praise the platform for its friendly screens, easy learning curve, and streamlined daily tasks, making staff adoption straightforward.
BEX PMS, on the other hand, has no available recent ratings or reviews to assess ease of use. Relying on a platform with no recent feedback introduces considerable uncertainty about its user friendliness or support during onboarding. Edge: Stayntouch.
Which Has Better Features: BEX PMS or Stayntouch?
Stayntouch offers an impressive suite of 49 features, including revenue management, online check-in, guest messaging, housekeeping mobile apps, and integrated payment solutions—many of which are absent in BEX PMS. This broad feature set supports comprehensive hotel operations, whether for small boutique hotels or large resorts.
BEX PMS’s feature list is not publicly available or detailed, leaving questions about its capabilities. Given the extensive features and proven integration options of Stayntouch, it clearly leads in functional depth. Edge: Stayntouch.
Which Has Better Customer Support: BEX PMS or Stayntouch?
Stayntouch’s recent reviews consistently commend its customer support, with a rating of 4.68/5. Users frequently mention efficient onboarding, quick issue resolution, and responsive technical assistance, emphasizing a support team that genuinely helps hotels succeed.
BEX PMS, lacking recent reviews or user feedback, offers no insight into its support quality. Without current data or testimonials, it’s impossible to assess whether it provides the same level of service. Edge: Stayntouch.
Which Has More Integrations: BEX PMS or Stayntouch?
Stayntouch has verified integrations with 188 third-party systems, including notable partners like RoomPriceGenie, STAAH, and numerous other property tech solutions. This extensive ecosystem facilitates tailored solutions for diverse hotel needs, from revenue management to contactless check-in.
BEX PMS offers no publicly available integrations or verified partner data. This limits its flexibility and potential for seamless connection with other hotel systems. Given the importance of integrations in modern hotel tech stacks, Stayntouch again takes the lead. Edge: Stayntouch.
Which Do Hoteliers Rate Higher: BEX PMS or Stayntouch?
Stayntouch’s reviews, recent and abundant, consistently highlight high satisfaction levels across property types—luxury, boutique, and branded hotels—averaging a 4.51/5 rating. Hotels of all sizes praise its ease of use, support, and mobile capabilities.
BEX PMS, however, has no recent reviews or ratings, making it impossible to gauge user sentiment. Given the clear positive feedback for Stayntouch from a broad spectrum of hotel types, it’s the preferred choice. Edge: Stayntouch.
How Much Do BEX PMS and Stayntouch Cost?
Stayntouch charges a base price of $800 per month, with no trial or freemium options publicly available. Pricing seems aligned with the features and support it offers, but actual costs may vary depending on hotel size and requirements.
BEX PMS’s pricing details are unavailable, and no pricing plans or free trials are listed. This lack of transparency introduces uncertainty, especially for hotels on tight budgets or seeking flexible options. Based on available data, Stayntouch provides clearer value with defined costs.
What Type of Hotel Should Use BEX PMS?
Hotels that:
- Require a simple, no-frills PMS without a proven track record
- Have minimal operational complexity and limited integration needs
- Are willing to risk unverified support or future updates
- Are in regions with no market presence or local support requirements
Not ideal if:
- You need an established platform with extensive features and support
- Your hotel operates across multiple locations or segments
- You want proven reliability, rapid onboarding, and dedicated support
Given the lack of recent performance data, BEX PMS is best suited for small, straightforward properties in regions where vendor support is less critical.
What Type of Hotel Should Use Stayntouch?
Hotels that:
- Demand a highly intuitive, mobile-friendly PMS
- Require extensive integrations with third-party systems
- Operate multiple properties or plan to scale
- Value robust support, training, and ongoing upgrades
- Need features like revenue management, online check-in, and guest messaging
Not ideal if:
- Your hotel is a very small, single-property operation with minimal tech needs
- Budget constraints limit monthly SaaS spend
- You prefer a system with fewer features or less support
Stayntouch’s broad capabilities and proven support make it ideal for mid-size to large hotels, boutique chains, and properties emphasizing guest experience.
Stayntouch vs BEX PMS: The Bottom Line for Hotels
Stayntouch’s main advantage is its proven market presence, comprehensive feature set, and recent positive reviews. Its ease of use, extensive integrations, and excellent support make it a reliable choice for hotels aiming to modernize and grow.
BEX PMS, lacking recent reviews and detailed features, remains an uncertain option. If your hotel values proven performance and high user satisfaction, stay with Stayntouch.
For hotels that need a dependable, feature-rich PMS with a track record, Stayntouch is the clear winner. Its recent reviews, high ratings, and extensive integrations demonstrate its capability to support diverse hotel operations effectively.
If your property is small, simple, or in a region with less support availability, and you’re willing to accept the risks of an unverified system, BEX PMS could suffice. But for most hotels, especially those seeking reliability and growth, Stayntouch is the safer investment.
How Much Do BEX PMS and Stayntouch Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Booking Experts |
|
|
|---|---|---|
| Starting Price | — | From $800/mo |
Which Features Does BEX PMS Have That Stayntouch Doesn't (and Vice Versa)?
According to HTR's product database, BEX PMS and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Booking Experts |
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Housekeeping module | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 37 more features differ between these products.
Real-World Results: Booking Experts vs Stayntouch by Business Goal
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
Booking Experts vs Stayntouch: The Bottom Line
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About BEX PMS vs Stayntouch
Can BEX PMS replace Stayntouch?
It depends on your requirements. BEX PMS and Stayntouch share many core Property Management Systems features, but each has unique capabilities. BEX PMS offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do BEX PMS or Stayntouch offer a free plan?
BEX PMS: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank BEX PMS and Stayntouch?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Booking Experts has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
