Big Fish Internet vs. Hotelchamp eCommerce:
Which Is Right for You?

The Decision

Choosing the right website design platform is essential for your hotel's online success. Both Big Fish Internet and Hotelchamp aim to improve your website management and guest engagement but diverge significantly in features, ease of use, and market presence. Big Fish Internet offers a broad website management solution, while Hotelchamp specializes in conversion-optimized, guest-centric websites. Which aligns better with your hotel’s goals?

Are you seeking a comprehensive, scalable website management platform or a specialized tool to boost direct bookings and guest experience? Here’s how these products compare across key factors.

Is Big Fish Internet or Hotelchamp Better for Hotels?

Big Fish Internet is a website management platform designed to help businesses control their entire online presence through content updates, security, and hosting. However, it doesn’t currently hold any reviews or a presence in the hotel industry, indicating a limited market penetration and user feedback.

In contrast, Hotelchamp boasts 17 recent reviews, a 4.8/5 overall rating, and a 9.41/10 NPS score, reflecting strong customer satisfaction. Hotelchamp’s platform is specifically built for hotels, emphasizing guest engagement and conversion tools, with ongoing support and recent positive feedback from users.

Are you prioritizing a trusted, hotel-specific platform with proven reviews or a less-established solution? Let’s examine their differences more closely.

Hotelchamp vs Big Fish Internet: Which Should Your Hotel Choose?

If your hotel needs a website builder focused on increasing direct bookings and guest interaction, go with Hotelchamp. Its 11 unique features—like review widgets, conversion popups, and multilingual support—are tailored for hospitality marketing.

If your team requires a broad website management system that handles hosting, security, and content updates without specialized guest-focused tools, Big Fish Internet might fit. But note, it has no reviews or notable features to support hotel-specific needs. For most hoteliers, Hotelchamp’s hotel-centric design makes it the clearer choice.

Is Big Fish Internet or Hotelchamp Easier to Use?

Hotelchamp scores a 4.71/5 for ease of use, backed by recent reviews praising its intuitive drag-and-drop builder, simple editing, and quick website launches. Customers highlight how straightforward it is to build and update websites without technical expertise, with support staff like Helen being especially praised.

Big Fish Internet, however, has no usability ratings or recent reviews, suggesting limited relevance or feedback in the hotel sector. Based on available data, Hotelchamp’s user-friendly interface and recent positive feedback clearly give it an edge.

Edge: Hotelchamp

Which Has Better Features: Big Fish Internet or Hotelchamp?

Hotelchamp offers 11 features tailored for hotel websites, including multi-lingual support, social media integrations, responsive design, review widgets, conversion popups, and a drag-and-drop builder. These tools specifically enhance guest engagement and booking conversion.

Big Fish Internet provides no unique features or hotel-specific tools, focusing instead on general website management. Its lack of specialized features for hotels makes it less suitable for those seeking to optimize their online guest experience.

Edge: Hotelchamp

Which Has Better Customer Support: Big Fish Internet or Hotelchamp?

Hotelchamp’s reviews highlight an average support rating of 4.82/5, with guests describing the support team as responsive and helpful. Customers mention seamless onboarding and ongoing assistance, especially praising team members like Cansin and Helen.

Big Fish Internet, with no recent reviews or support ratings, offers no insight into support quality. Given the hotel-specific focus and recent positive feedback for Hotelchamp, support is a clear advantage for Hotelchamp.

Edge: Hotelchamp

Which Has More Integrations: Big Fish Internet or Hotelchamp?

Hotelchamp integrates with 45 verified partners, including digital marketing tools, channel managers, and review platforms, providing extensive connectivity for hotel operations. Shared integrations with Big Fish Internet are nonexistent, and it has no verified partners.

Big Fish Internet’s lack of integrations limits its usefulness, especially in a hospitality environment where connected systems are vital. Hotelchamp’s broad integration network is a significant asset.

Edge: Hotelchamp

Which Do Hoteliers Rate Higher: Big Fish Internet or Hotelchamp?

With 17 recent reviews, Hotelchamp is rated at 4.8/5, with hotels praising its ease of use, support, and ability to increase conversions. It appeals across hotel segments, including luxury, boutique, and city-center hotels, which rate it highly.

Big Fish Internet has no reviews or ratings, making it impossible to gauge hotel satisfaction. Clearly, Hotelchamp’s high ratings confirm its hotel industry relevance and user satisfaction.

Edge: Hotelchamp

How Much Do Big Fish Internet and Hotelchamp Cost?

Both products do not publicly disclose pricing models, indicating customized quotes often depend on your hotel’s size and needs. As a result, cost comparisons are unavailable, but Hotelchamp emphasizes offering budget-friendly, quick website launches at a fraction of traditional costs.

If pricing transparency is vital for your decision, further inquiry is needed. Nevertheless, Hotelchamp’s value proposition centers around affordability and rapid deployment.

What Type of Hotel Should Use Big Fish Internet?

• Hotels seeking a general website management platform with a focus on content control, hosting, and security.
• Teams that prefer a broad solution without a focus on guest engagement or conversion optimization.
• Hotels that have in-house technical staff to manage and customize their website.
• Hotels that prioritize a scalable platform for various website functions beyond guest interaction.

Not ideal if:

• You want a platform specifically designed to increase direct bookings.
• Your team needs built-in guest review, engagement, or conversion tools.
• You prefer a solution with proven hotel industry reviews and support.

What Type of Hotel Should Use Hotelchamp?

• Hotels aiming to boost direct bookings through conversion tools and guest engagement features.
• Teams wanting a quick, budget-friendly website launch—typically within four weeks.
• Hotels with a focus on multilingual and responsive websites to reach international guests.
• Hotels that want a platform with integrated social media, review widgets, and popups for guest interactions.

Not ideal if:

• Your hotel needs a broad website management or hosting solution without guest engagement features.
• You require a platform with extensive backend security and hosting controls.
• Your team prefers a more technical or customizable solution outside hotel-specific tools.

Hotelchamp vs Big Fish Internet: The Bottom Line for Hotels

The core difference is that Hotelchamp is a hotel-focused platform with features designed to enhance guest engagement and direct bookings, while Big Fish Internet acts as a general website management system with no hotel-specific features or reviews. Hotelchamp’s recent reviews, high ratings, and extensive integrations confirm its suitability for hotels prioritizing online guest interaction and conversion.

Choose Hotelchamp if your goal is a guest-centric website that drives direct bookings and offers quick deployment. It’s ideal for hotels wanting a proven, easy-to-use solution with strong support and hotel-focused tools.

Opt for Big Fish Internet only if your needs extend beyond hotel-specific features and you require a general site management platform. Given the lack of recent reviews and hotel industry presence, it’s less recommended for most hoteliers focused on guest engagement.

In summary, for most hotels seeking a reliable, hotel-tailored website platform, Hotelchamp’s reviews, features, and integrations make it the preferred choice. Its high customer satisfaction and quick deployment are critical advantages in today’s competitive online landscape.