The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 19 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Big Footprint Digital Marketing shines .
Gourmet Marketing shines in ease of use and customer support , with exclusive features like Marketing Automation and Email Marketing.
Side-by-side ratings based on 19 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | From $1,400/mo |
| Verified Reviews | 0 | 19 |
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Big Footprint Digital Marketing |
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|---|---|---|
| Small (10-24 rooms) | — | #17 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 12 reviews |
| Large (75-199 rooms) | — | #11 4 reviews |
| X-Large (200+ rooms) | — | #12 1 reviews |
By Property Type
| Segment | Big Footprint Digital Marketing |
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|---|---|---|
| Boutique ▾ | — | #11 13 reviews |
| Luxury ▾ | — | #12 13 reviews |
| Branded / Chain | — | #17 3 reviews |
| Extended Stay ▾ | — | #5 12 reviews |
By Region
| Segment | Big Footprint Digital Marketing |
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|---|---|---|
| North America ▾ | — | #4 18 reviews |
Choosing between Big Footprint Digital Marketing and Gourmet Marketing hinges on your hotel’s specific needs, budget, and priorities. Both aim to boost your online visibility and direct bookings, but they diverge significantly in scope, user experience, and market presence. Big Footprint offers a broad, AI-powered platform with limited reviews, while Gourmet’s agency focus provides extensive features and a more established reputation. Which aligns better with your goals?
Big Footprint Digital Marketing is a platform designed to enhance your hotel’s online reputation and marketing strategies through AI-driven review management and campaign optimization tools. Its main strength lies in automating reputation control and providing data-backed recommendations, but it suffers from a lack of recent reviews and a very limited feature set.
Gourmet Marketing, on the other hand, functions as a full-service agency with a comprehensive suite of 25 features, including web development, SEO, social media advertising, and content creation. It boasts 19 recent reviews, all highly positive, and a 100% likelihood to recommend based on current data.
While Big Footprint may appeal if you want a simple, AI-based platform with minimal setup, Gourmet’s full-service approach and recent, extensive reviews make it the safer, more proven choice for hotels seeking a holistic marketing partner. Does your team prefer a software solution or a dedicated agency?
If your hotel needs a straightforward, AI-powered tool to manage reviews and improve online reputation, Big Footprint might seem appealing. However, with no recent reviews or notable features beyond basic AI review summaries, its capabilities appear limited.
If your hotel requires a full-service marketing partner capable of handling multiple channels, content creation, SEO, and social media advertising, Gourmet Marketing is the clear option. Its 25 features, recent reviews, and a 10/5 NPS score indicate strong client satisfaction and proven results.
For luxury or larger hotels aiming for a comprehensive digital strategy, Gourmet’s extensive experience and feature set make it the more reliable choice. Are you looking for a tool or an agency to drive your marketing?
Gourmet Marketing scores 4.89/5 for ease of use, with a highly intuitive user interface, straightforward onboarding, and positive staff adoption. This is reflected in reviews citing their “responsive” team and “trouble-free” process, making it ideal for hoteliers who want minimal hassle.
Big Footprint, however, has a 0/5 ease of use rating and no available user reviews, indicating a lack of user feedback or possibly complex setup. Its platform may require significant effort to integrate and operate effectively, especially without recent data to confirm usability.
Edge: Gourmet Marketing.
Big Footprint offers no exclusive features beyond basic AI review management, leaving it with a minimalist set of tools aimed at reputation and campaign recommendations.
Gourmet Marketing, in contrast, provides a rich array of 25 features, including e-commerce consulting, conversion rate optimization, content audits, web design, social media management, influencer marketing, PPC, SEO, and third-party integrations like The Hotels Network, Revinate, and Triptease. These capabilities allow your hotel to execute a full-scale digital marketing strategy within a single agency.
Edge: Gourmet Marketing.
Gourmet Marketing’s support scores a perfect 5/5, with reviews describing their team as “incredibly responsive” and “highly knowledgeable,” providing detailed onboarding and ongoing assistance.
Big Footprint has no recent reviews or support ratings, making it impossible to gauge its customer service quality. The absence of feedback suggests limited client interaction or a lack of established support channels.
Edge: Gourmet Marketing.
Gourmet Marketing integrates with 4 verified third-party platforms, including The Hotels Network, Revinate, Triptease, and its own proprietary tools, enabling seamless data flow and marketing automation.
Big Footprint has zero verified integrations, limiting its ability to connect with other hotel systems and marketing tools. For hotels looking for a connected digital ecosystem, Gourmet’s integrations offer a distinct advantage.
Edge: Gourmet Marketing.
Gourmet Marketing boasts 19 recent reviews, all with a 10/5 NPS score and 100% likelihood to recommend, reflecting high client satisfaction across a variety of hotel types, especially extended stay and boutique hotels.
Big Footprint’s review count is zero, and its ratings are unlisted, making it impossible to assess hotel satisfaction. Given the recent, positive feedback for Gourmet, it clearly holds the higher reputation among users.
Edge: Gourmet Marketing.
Big Footprint does not list any pricing details, possibly indicating a custom or unclear pricing model, which can make budgeting difficult.
Gourmet Marketing charges a base fee of $1,400 per month, a transparent, predictable fee structure for its comprehensive services. This clarity helps your team plan marketing investments confidently.
Not ideal if:
Not ideal if:
Big Footprint promises AI-enhanced review management and reputation tools, but its lacking recent reviews and minimal features limit its appeal. It may suit smaller hotels with very basic needs but offers little evidence of ongoing client satisfaction.
Gourmet Marketing functions as a full-service agency with 25 features, a strong recent review base, and a proven track record of client happiness. Its extensive integration options and dedicated support make it the more reliable choice for hotels seeking comprehensive digital marketing.
For hotels that want a straightforward tool, Big Footprint might suffice, but for those committed to a broad, results-driven marketing strategy, Gourmet is the clear winner.
If your hotel needs an all-in-one digital marketing solution with proven results and support, Gourmet Marketing is the safer, more effective choice. Conversely, if you’re only looking to manage online reviews with minimal effort, Big Footprint could meet your needs, but expect limited growth potential.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Big Footprint Digital Marketing |
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| Starting Price | — | From $1,400/mo |
According to HTR's product database, Big Footprint Digital Marketing and Gourmet Marketing - Full Service Hotel Marketing Agency share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Big Footprint Digital Marketing |
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| Content Audit | ||
| Conversion Rate Optimization | ||
| E-commerce consulting | ||
| Email Marketing | ||
| Marketing Automation | ||
| Tag Management & Tracking Configuration |
Showing top differences. 13 more features differ between these products.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Big Footprint Digital Marketing and Gourmet Marketing - Full Service Hotel Marketing Agency share many core Digital Marketing Agencies features, but each has unique capabilities. Big Footprint Digital Marketing offers 0 verified integration partners, while Gourmet Marketing - Full Service Hotel Marketing Agency offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing - Full Service Hotel Marketing Agency leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Big Footprint Digital Marketing: No. Gourmet Marketing - Full Service Hotel Marketing Agency: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Big Footprint Digital Marketing has an HT Score of 0 and Gourmet Marketing has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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