Compare Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs TourDesk

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

0 reviews
Actabl

ALICE Guest Services by Actabl

646 reviews
TourDesk

TourDesk

1 reviews

Compare Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs TourDesk

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs TourDesk. Find out which Concierge Software is right for you based on realtime data from 647 verified hotelier reviews across 43 countries.

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

Ranked 20 (out of 29)

N/A
0 reviews
View profile
Actabl

Actabl

Ranked 1 (out of 29)

4.6
646 reviews
View profile
TourDesk

TourDesk

Ranked 8 (out of 29)

5.0
1 reviews
View profile

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked HTScore Icon

ALICE Guest Services by Actabl

100 HTScore Icon

TourDesk

unranked HTScore Icon
Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

ALICE Guest Services by Actabl

646 verified reviews

TourDesk

1 verified reviews
Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

ALICE Guest Services by Actabl

91%

TourDesk

100%
Ease of Use

Blackbell (formerly Hotelcloud)

0

ALICE Guest Services by Actabl

4.6

TourDesk

5
ROI

Blackbell (formerly Hotelcloud)

0

ALICE Guest Services by Actabl

4.5

TourDesk

5
Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

ALICE Guest Services by Actabl

4.4

TourDesk

Not enough data available
Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

TourDesk

5

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

ALICE Guest Services by Actabl

TourDesk

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

ALICE Guest Services by Actabl

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

TourDesk

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)
vs.
Actabl
vs.
TourDesk

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%
Motels - 0%
Hostels - 0%

ALICE Guest Services by Actabl

Resorts - 32%
Boutiques - 15%
Luxury Hotels - 15%

TourDesk

Luxury Hotels - 100%
Resorts - 0%
Motels - 0%
Featured clients
-

ALICE Guest Services by Actabl

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

TourDesk Average TourDesk

Blackbell (formerly Hotelcloud)

Pricing Available By Request
Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Guest Services by Actabl

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TourDesk

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Blackbell (formerly Hotelcloud)
vs.
Actabl
vs.
TourDesk
1-click quote request

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

TourDesk

Tour Desk

Hotel manager
Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

TourDesk

Tour Desk

Hotel manager
Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

TourDesk

Tour Desk

Hotel manager
References
-

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

-

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)
View all integrations (2)

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)
View all integrations (74)

TourDesk

Vacation Rental Software (2) Hotel Management Software (1)
View all integrations (2)
Recent Company Updates
-

ALICE Guest Services by Actabl

Actabl doesn’t have any recent company updates

-
Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

TourDesk

TourDesk doesn’t have any recent articles