Compare Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs Voice AI (By Crave Interactive)

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

0 reviews
Actabl

ALICE Guest Services by Actabl

712 reviews
Crave Interactive

Voice AI (By Crave Interactive)

1 reviews

Compare Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs Voice AI (By Crave Interactive)

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs ALICE Guest Services by Actabl vs Voice AI (By Crave Interactive). Find out which Concierge Software is right for you based on realtime data from 713 verified hotelier reviews across 48 countries.

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

Ranked 28 (out of 40)

N/A
0 reviews
View profile
Actabl

Actabl

Ranked 1 (out of 40)

4.6
712 reviews
View profile
Crave Interactive

Crave Interactive

Ranked 9 (out of 40)

5.0
1 reviews
View profile

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked HTScore Icon

ALICE Guest Services by Actabl

100 HTScore Icon

Voice AI (By Crave Interactive)

unranked HTScore Icon
Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

ALICE Guest Services by Actabl

712 verified reviews

Voice AI (By Crave Interactive)

1 verified reviews
Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

ALICE Guest Services by Actabl

91%

Voice AI (By Crave Interactive)

100%
Ease of Use

Blackbell (formerly Hotelcloud)

0

ALICE Guest Services by Actabl

4.6

Voice AI (By Crave Interactive)

5
ROI

Blackbell (formerly Hotelcloud)

0

ALICE Guest Services by Actabl

4.4

Voice AI (By Crave Interactive)

5
Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

ALICE Guest Services by Actabl

4.4

Voice AI (By Crave Interactive)

Not enough data available
Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

ALICE Guest Services by Actabl

4.4

Verified Customer Support

Voice AI (By Crave Interactive)

5

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

ALICE Guest Services by Actabl

Voice AI (By Crave Interactive)

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

ALICE Guest Services by Actabl

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

Voice AI (By Crave Interactive)

Branding & Customization

Logistics & Fulfillment

Vendor Management

Guest Communication

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)
vs.
Actabl
vs.
Crave Interactive

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%
Motels - 0%
Hostels - 0%

ALICE Guest Services by Actabl

Resorts - 29%
Boutiques - 14%
Luxury Hotels - 14%

Voice AI (By Crave Interactive)

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

ALICE Guest Services by Actabl

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Crave Interactive Average Crave Interactive

Blackbell (formerly Hotelcloud)

Pricing Available By Request
Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Guest Services by Actabl

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Voice AI (By Crave Interactive)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Blackbell (formerly Hotelcloud)
vs.
Actabl
vs.
Crave Interactive
1-click quote request

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Great for Universal Hotel Communications

Convention Service Coordinator from Louisville (United States of America)

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)
Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Set it up and forget it

Hotel Operations Manager

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)
Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Smooth flow via website

Director of Spa

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)
References
-

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any references available

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Crave Interactive doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)
View all integrations (2)

ALICE Guest Services by Actabl

Property Management Systems (29) Hotel Management Software (13) Hotel Restaurant POS Systems (12)
View all integrations (85)

Voice AI (By Crave Interactive)

Property Management Systems (4) Staff Collaboration Tools (4) Guest Messaging Software (3)
View all integrations (13)
Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any recent articles
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Backed by 60,000+ verified hotel software reviews
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