Compare Blackbell (formerly Hotelcloud) vs Voice AI (By Crave Interactive) vs Alliants Concierge

Compare Blackbell (formerly Hotelcloud) vs Voice AI (By Crave Interactive) vs Alliants Concierge

Concierge Software vendor comparison between Blackbell (formerly Hotelcloud) vs Voice AI (By Crave Interactive) vs Alliants Concierge. Find out which Concierge Software is right for you based on realtime data from 24 verified hotelier reviews across 8 countries.

Ratings Summary

HT Score

Blackbell (formerly Hotelcloud)

unranked

Voice AI (By Crave Interactive)

unranked

Alliants Concierge

unranked

Popularity

Blackbell (formerly Hotelcloud)

0 verified reviews

Voice AI (By Crave Interactive)

1 verified reviews

Alliants Concierge

23 verified reviews

Likelihood to Recommend

Blackbell (formerly Hotelcloud)

0%

Voice AI (By Crave Interactive)

100%

Alliants Concierge

89%

Ease of Use

Blackbell (formerly Hotelcloud)

0

Voice AI (By Crave Interactive)

5

Alliants Concierge

4.4

ROI

Blackbell (formerly Hotelcloud)

0

Voice AI (By Crave Interactive)

5

Alliants Concierge

4.3

Implementation

Blackbell (formerly Hotelcloud)

Not enough data available

Voice AI (By Crave Interactive)

Not enough data available

Alliants Concierge

4.5

Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

Voice AI (By Crave Interactive)

5

Verified Customer Support

Alliants Concierge

4.7

Verified Customer Support

Certificate of Excellence

Blackbell (formerly Hotelcloud)

Voice AI (By Crave Interactive)

Alliants Concierge

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Voice AI (By Crave Interactive)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Alliants Concierge

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Crave Interactive

Crave Interactive

vs.

alliants

alliants

Take recommendations quiz

Customers

Top 3 Segments

Blackbell (formerly Hotelcloud)

Resorts - 0%

Motels - 0%

Hostels - 0%

Voice AI (By Crave Interactive)

Resorts - 0%

Motels - 0%

Hostels - 0%

Alliants Concierge

Resorts - 30%

Other - 13%

City Center Hotels - 9%

Featured clients

-

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any featured brands available

Alliants Concierge

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Blackbell (formerly Hotelcloud)

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Voice AI (By Crave Interactive)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Alliants Concierge

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Crave Interactive

Crave Interactive

vs.

alliants

alliants

1-click quote request

What Customers Are Saying

Most Recent Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)

Alliants Concierge

Great Communication Tool

Chef Concierge, The Langham Chicago

Most Positive Review

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)

Alliants Concierge

The world's leading concierge diary, guest itinerary and messaging platform

Head Concierge

Most Critical

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Voice AI (By Crave Interactive)

Crave made my job as a Marketing Coordinator easier

Marketing Coordinator from Encinitas (United States of America)

Alliants Concierge

Great Communication Tool

Chef Concierge, The Langham Chicago

References

-

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any references available

Alliants Concierge

Taylor Phillips
Front Office Manager Lyle

Stephanie W
Front of House Manager Nobu Hotel London Portman Square

Tim Weiland
General Manager The Alpina Gstaad

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Crave Interactive doesn't have any screenshots

Integrations

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)

View all integrations (2)

Voice AI (By Crave Interactive)

Property Management Systems (4) Staff Collaboration Tools (4) Guest Messaging Software (3)

View all integrations (13)

Alliants Concierge

Property Management Systems (4) Business Intelligence (3) Hotel Keyless Entry Systems (3)

View all integrations (12)

Recent Company Updates

-

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any recent company updates

Alliants Concierge

alliants doesn’t have any recent company updates

Recent Articles

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any recent articles

Alliants Concierge

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