The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 86 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness shines in ease of use and customer support , with exclusive features like Derived Rates and Inventory grid.
GraceSoft shines .
Side-by-side ratings based on 86 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 85 | 1 |
After analyzing 86 verified reviews, Blastness users most value its channel management, support and assistance, revenue management, while GraceSoft users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Channel Management
▾
|
|
|
+
Support and Assistance
▾
|
|
|
+
Revenue Management
▾
|
|
|
+
System Integration
▾
|
|
| Cons | |
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #11 32 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 48 reviews | — |
| Large (75-199 rooms) | #33 0 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #14 25 reviews | — |
| Luxury ▾ | #9 36 reviews | — |
| Branded / Chain ▾ | #11 18 reviews | — |
| Extended Stay | #17 3 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #16 2 reviews | — |
| Europe ▾ | #7 83 reviews | — |
| Asia Pacific | #21 0 reviews | — |
Choosing between Blastness Channel Manager and GraceSoft Channel Manager hinges on your hotel’s needs for features, support, and regional coverage. Both aim to streamline your online distribution, but Blastness excels in recent reviews, feature depth, and global presence. GraceSoft’s lack of recent reviews and limited integration options make it a less compelling choice at this moment. Your decision should prioritize proven performance, support quality, and feature richness.
Blastness, with over 81 recent reviews and a high NPS score of 9.74, clearly leads in confidence and user satisfaction. GraceSoft has no recent reviews or ratings, making it difficult to assess its current effectiveness. If you’re looking for a channel manager with proven reliability, Blastness is the clear choice; GraceSoft’s lack of recent data diminishes its credibility for modern hotel operations.
Blastness and GraceSoft both serve hotels aiming to automate and simplify distribution across multiple channels. However, Blastness offers a more comprehensive suite with 15 unique features, including yield rules, inventory management, and multi-lingual support, which GraceSoft lacks. GraceSoft’s single verified integration limits its versatility, whereas Blastness’s 15 verified partners provide broader, more reliable connectivity across regions and platforms.
While GraceSoft’s minimal recent activity raises questions about ongoing development, Blastness’s active, recent reviews showcase continuous product improvement. For hotels seeking proven, feature-rich management, Blastness stands out.
If your hotel needs a channel manager that supports multi-currency operations, offers detailed analytics, and integrates with numerous partners worldwide, go with Blastness. It’s ideal for hotels that value real-time synchronization, robust support, and data-driven decisions—features reflected in its high review scores and recent user feedback.
Choose GraceSoft if your hotel prioritizes basic channel management with minimal integration needs in North American or select markets, but be cautious as its recent activity and reviews are lacking. For most hotels seeking reliability, Blastness offers a more comprehensive, proven solution.
Blastness consistently receives high ease-of-use ratings (4.84/5), boosted by intuitive interfaces and a smooth onboarding process rated at 4.76/5. Its recent reviews praise the system's clarity and user-friendliness, with users noting how quickly their teams adapt to its features.
GraceSoft, on the other hand, has no recent reviews or ratings, making it impossible to assess its current user-friendliness. Given Blastness’s strong, recent positive feedback, it has a clear edge in usability.
Blastness offers 15 exclusive features, including yield rules, weekly and monthly rates support, derived rates, inventory management, channel self-mapping, bulk updates, real-time PMS connectivity, multi-lingual support, multi-currency handling, integrated payments, and analytics dashboards. These features empower you to fine-tune pricing, manage inventory efficiently, and make data-driven decisions.
GraceSoft provides basic channel management capabilities, but lacks the specialized features Blastness offers. Without detailed feature counts or recent updates, Blastness’s extensive and recent feature set gives it a decisive advantage.
Edge: Blastness.
Blastness’s customer support scores 4.88/5, with recent reviews emphasizing prompt, professional assistance and ongoing support. Users describe their support team as caring and proactive, often available for meetings and consultations to optimize system use.
GraceSoft’s absence of recent reviews makes support quality difficult to gauge. Based on current data, Blastness’s support clearly surpasses GraceSoft’s, especially for hotels needing reliable, ongoing assistance.
Edge: Blastness.
Blastness boasts 15 verified integration partners, including major OTAs like Vertical Booking, hotelcube, and Oracle Hospitality. These connections allow your hotel to automate updates efficiently across diverse platforms and regions.
GraceSoft has only one verified partner, limiting its flexibility and scope. For hotels looking for a broad, reliable, and regionally diverse integration network, Blastness’s extensive partner list provides a significant advantage.
Edge: Blastness.
Blastness’s recent reviews reflect a high satisfaction rate, with a 98% likelihood of recommendation from 81 reviews. Its clients come from various segments, including city center hotels, resorts, and boutique hotels, who value its features and support.
GraceSoft has no recent reviews or ratings available, making it impossible to gauge current user satisfaction. Given the extensive recent positive feedback on Blastness, it is clearly the higher-rated product for hotel managers.
Edge: Blastness.
Pricing information for both products is not publicly disclosed, and neither offers a free trial or transparent subscription model. This lack of data suggests that costs may vary based on hotel size and specific needs, requiring direct vendor contact for quotes.
Not ideal if:
Not ideal if:
Blastness is a comprehensive, feature-rich channel manager with active, recent reviews showing high satisfaction. It’s suited for hotels that need reliable, scalable, and globally supported distribution management tools, backed by strong support and extensive integrations.
GraceSoft remains largely unverified in recent activity, making it a risky choice for hotels seeking proven, current technology. Its limited features and lack of recent customer feedback suggest it’s less suitable for hotels aiming to optimize online distribution in today’s competitive environment.
If your hotel values proven performance, ongoing support, and extensive integrations, Blastness is the clear winner. GraceSoft might serve very basic needs in specific markets but lacks the current validation to match Blastness's credibility and feature depth.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
|
|---|---|---|
|
▾
Rate Management
|
|
|
| Support for Weekly & Monthly Rates | ||
| Yield Rules | ||
| Derived Rates | ||
| Inventory Management | ||
| Inventory grid | ||
|
▾
Room Type Mapping
|
|
|
| Channel Self-Mapping | ||
|
▾
Automation & Syncing
|
|
|
| Bulk Updates & Multiple Restrictions | ||
| 2-way real time integrations | ||
| PMS connectivity | ||
|
▾
Administration & Settings
|
|
|
| Multi-lingual | ||
| Centralized user & role management | ||
| Multi-Currency Support | ||
| Inventory grid | ||
| Integrated Payment Processing | ||
|
▾
Analytics & Reporting
|
|
|
| Analytics dashboard | ||
| Booking Performance and Pace Reporting |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
No published case study for this goal yet.
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
No published case study for this goal yet.
What hoteliers love
The Blastness Channel Manager is noted for its real-time synchronization, consistent availability and pricing, reducing overbooking risks. Users find... The Blastness Channel Manager is noted for its real-time synchronization, consistent availability and pricing, reducing overbooking risks. Users find it intuitive and crucial for streamlined distribution management across multiple channels.
While Blastness is commended for its excellent and prompt customer support, a few users suggest extending support hours, including weekends, to better... While Blastness is commended for its excellent and prompt customer support, a few users suggest extending support hours, including weekends, to better address urgent issues.
Reviewers highlight the effectiveness of Blastness' Revenue Management System (RMS) in optimizing pricing strategies and forecasting. Its data-driven... Reviewers highlight the effectiveness of Blastness' Revenue Management System (RMS) in optimizing pricing strategies and forecasting. Its data-driven approach allows for dynamic pricing, enhancing overall profitability.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Blastness Channel Manager and Gracesoft Channel Manager share many core Channel Managers features, but each has unique capabilities. Blastness Channel Manager offers 17 verified integration partners, while Gracesoft Channel Manager offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gracesoft Channel Manager leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Blastness Channel Manager: No. Gracesoft Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 76 and GraceSoft has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property