The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 145 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness shines in ease of use and customer support , with exclusive features like Controlled Automation/Algorithm Customization and Market Insights Reporting.
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Mobile App.
Side-by-side ratings based on 145 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 105 | 40 |
After analyzing 145 verified reviews, Blastness users most value its revenue management efficiency, user interface and usability, direct bookings boost, while Infor users highlight reporting capabilities, forecasting support, user-friendly interface. Click any theme to see what reviewers say.
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Revenue Management Efficiency
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Reporting Capabilities
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User Interface and Usability
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Forecasting Support
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Direct Bookings Boost
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User-Friendly Interface
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System Integration
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Data Analysis Tools
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Integration and Customization Limitations
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #8 42 reviews | #43 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #8 54 reviews | #24 11 reviews |
| Large (75-199 rooms) ▾ | #22 2 reviews | #7 19 reviews |
| X-Large (200+ rooms) | — | #11 5 reviews |
By Property Type
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| Boutique ▾ | #10 40 reviews | #24 19 reviews |
| Luxury ▾ | #7 48 reviews | #18 23 reviews |
| Branded / Chain ▾ | #9 24 reviews | #15 19 reviews |
| Extended Stay | #20 3 reviews | #35 1 reviews |
By Region
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| North America | #21 2 reviews | #22 2 reviews |
| Europe ▾ | #10 99 reviews | #28 6 reviews |
| Asia Pacific ▾ | #15 1 reviews | #7 21 reviews |
| Middle East | — | #16 1 reviews |
Choosing between Blastness Revenue Management System (Blastness RMS) and Infor EzRMS hinges on your hotel’s specific needs and priorities. Both systems aim to optimize your revenue through data-driven pricing strategies, but they differ significantly in user experience, features, support, and integration capabilities. Blastness, with its high user ratings and recent reviews, presents a compelling option for hotels seeking simplicity and a broad feature set. Infor, while established, has fewer recent reviews and a more complex interface.
Blastness offers a more modern, accessible platform with a focus on ease of use and innovative features, whereas Infor’s system leans toward extensive customization and detailed reporting. Which qualities matter most for your team’s revenue goals and operational style?
Blastness RMS and Infor EzRMS both address the core challenge of optimizing hotel revenue via automated pricing and forecasting. Blastness aims to simplify revenue management with a highly rated, intuitive platform that integrates seamlessly with PMS and other systems, making it suitable for independent hotels and boutique properties. Infor, on the other hand, provides a more complex, modular solution that caters to large chains and hotels needing extensive customization.
Blastness’ recent reviews and high scores—97 reviews with 12 in the last six months and a 99% likelihood to recommend—make it the stronger choice for hotels valuing current user feedback. Infor’s lower review count and older feedback suggest it may not be as responsive or aligned with modern hotel needs.
Are you looking for an easy-to-use system with proven recent support, or a highly customizable platform with deep reporting capabilities? Your choice depends on your hotel’s size, complexity, and your team’s technical comfort level.
If your hotel needs a straightforward, easy-to-implement RMS that enhances direct bookings, boosts revenue, and offers a user-friendly interface, Blastness is the better fit. It excels in supporting independent, boutique, and city-center hotels with its 23 exclusive features like AI optimization, customizable dashboards, and market intelligence data.
If you require a highly customizable, enterprise-level system capable of managing large multi-property portfolios with advanced automation, detailed reporting, and integration flexibility, Infor’s solution is suitable. It’s favored by chains like Accor and hotels that need granular control over operations and extensive data analysis.
For smaller hotels or those new to revenue management, Blastness’s ease of use and recent positive reviews make it the recommended option. Larger, more complex hotel groups might still consider Infor if they prioritize customization despite its aging user feedback.
Blastness RMS scores a remarkable 4.96/5 for ease of use, with an intuitive interface, straightforward onboarding, and a high level of staff adoption. Its recent reviews emphasize that even team members without a revenue background can quickly navigate and leverage its features, with support rated at 4.92/5.
In contrast, Infor EzRMS also rates well at 4.49/5 but faces criticism for requiring specific knowledge and experiencing occasional issues with updates, which can complicate daily operations. Its interface and automated report scheduling are less modern, leading to a steeper learning curve.
Edge: Blastness.
Blastness boasts 23 exclusive features including AI optimization, customizable dashboards, market intelligence data, and booking pattern analysis—tools designed to enhance decision-making and automation. It also includes innovative functionalities like bulk adjustments, controlled automation, and event data, tailored for dynamic hotel environments.
Infor offers 15 unique features such as contact management, task management, group pricing, and multi-property management, which support operational workflows beyond revenue management. However, it lacks some advanced AI-driven pricing tools present in Blastness.
Overall, Blastness provides a broader array of features focused specifically on revenue optimization. Edge: Blastness.
Blastness’s support scores 4.92/5, with reviews highlighting efficient, fast, and knowledgeable assistance. Customers consistently praise its dedicated team and comprehensive onboarding, which fosters a smooth implementation process.
Infor’s support, rated at 4.04/5, is viewed as reliable but less responsive, with some users noting delays and difficulties in navigating the support channels. The larger scale of Infor’s operations may lead to less personalized service, especially in smaller markets.
Edge: Blastness.
Blastness integrates with 15 verified partners, including key industry players like Mews, Duetto, and Oracle Hospitality. Its integrations cover core systems like PMS, channel managers, and revenue tools, ensuring smooth data flow.
Infor, with 113 verified partners, provides extensive integration options, including a wide array of third-party systems for content, CRM, and operations management. While more versatile in terms of connectivity, its complexity can be overwhelming for smaller hotels.
Edge: Infor.
Blastness has garnered 97 reviews, with recent feedback emphasizing its user-friendliness and support, and a 99% likelihood to recommend. It’s particularly popular among boutique and independent hotels that value simplicity and recent positive experiences.
Infor’s 39 reviews are older, with an overall high rating of 4.46/5, mainly from chain hotels and larger properties. The limited recent feedback indicates less current user satisfaction.
Edge: Blastness.
Both Blastness and Infor do not publicly disclose detailed pricing, typically offering customized quotes based on property size and needs. However, Blastness’s focus on smaller properties and its no-implementation fee suggest a more accessible, transparent pricing model.
Infor’s extensive modules and integration options usually come with higher costs and complex licensing, better suited for large operators with substantial budgets.
Blastness RMS offers a modern, user-friendly platform with a strong focus on direct bookings and revenue optimization through AI and automation. Its high recent review scores and comprehensive feature set make it especially appealing for independent and boutique hotels.
Infor EzRMS provides a highly customizable, enterprise-level solution suited for large chains managing complex portfolios. Its extensive integrations and detailed reporting are strengths, but its older user feedback suggests it may not be as responsive or current as Blastness.
If your priority is ease of use, recent support, and a feature-rich platform, Blastness is the clear choice. For large, complex operations requiring extensive customization, Infor remains a strong, though less current, contender.
According to HTR's product database, Blastness Revenue Management System and Infor EzRMS share 17 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| 24-Months Pricing & Forecasting | ||
| Bulk Adjustments | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Define Cycles | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) | ||
| Yield Room Types Individually |
Showing top differences. 26 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
No published case study for this goal yet.
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
No published case study for this goal yet.
What hoteliers love
Customers appreciate the professionalism and responsiveness of the support team, noting quick and efficient service. However, the demand for 24/7 supp... Customers appreciate the professionalism and responsiveness of the support team, noting quick and efficient service. However, the demand for 24/7 support, especially during weekends, is expressed, reflecting the need for consistent availability in handling emergencies and continuous hotel operations.
Blastness is praised for its effective revenue management system, with users highlighting improved forecasting, pricing strategy optimization, and syn... Blastness is praised for its effective revenue management system, with users highlighting improved forecasting, pricing strategy optimization, and synchronization across distribution channels. Its AI solutions streamline decision-making processes, aiding in maximizing revenue through precise adjustments and comprehensive analysis.
The user experience is generally positive, with an emphasis on the platform's user-friendly design and clear navigation. However, some users feel the... The user experience is generally positive, with an emphasis on the platform's user-friendly design and clear navigation. However, some users feel the interface could be more intuitive, suggesting improvements in simplification of processes and customization options to further enhance usability.
Where hoteliers push back
Some users highlight limitations in broader integrations and customization capabilities. There is feedback on the need for more extensive integration... Some users highlight limitations in broader integrations and customization capabilities. There is feedback on the need for more extensive integration options with other systems and more flexible customization features to meet the diverse needs of modern hotel management.
Ranks higher for
Unique capabilities
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Blastness Revenue Management System and Infor EzRMS share many core Revenue Management Systems features, but each has unique capabilities. Blastness Revenue Management System offers 15 verified integration partners, while Infor EzRMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Blastness Revenue Management System leads in ease of use at 4.9/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Blastness Revenue Management System: No. Infor EzRMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 85 and Infor has 25. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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