The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 248 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
FLYR Hospitality shines in customer support and ROI — especially for brand properties (4.3/5) , with exclusive features like Controlled Automation/Algorithm Customization and Market Insights Reporting.
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM.
Side-by-side ratings based on 248 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 40 |
After analyzing 248 verified reviews, FLYR Hospitality users most value its user-friendliness, automation of manual tasks, valuable insights platform, while Infor users highlight customer support, reporting capabilities, forecasting support. Click any theme to see what reviewers say.
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User-Friendliness
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Customer Support
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Automation of Manual Tasks
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Reporting Capabilities
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Valuable Insights Platform
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Forecasting Support
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User-Friendly Interface
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #6 66 reviews | #43 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 92 reviews | #24 11 reviews |
| Large (75-199 rooms) ▾ | #6 23 reviews | #7 19 reviews |
| X-Large (200+ rooms) ▾ | #7 10 reviews | #11 5 reviews |
By Property Type
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| Boutique ▾ | #5 107 reviews | #24 19 reviews |
| Luxury ▾ | #6 61 reviews | #18 23 reviews |
| Branded / Chain ▾ | #6 52 reviews | #15 19 reviews |
| Extended Stay ▾ | #5 29 reviews | #35 1 reviews |
By Region
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| North America ▾ | #13 20 reviews | #22 2 reviews |
| Europe ▾ | #8 144 reviews | #28 6 reviews |
| Asia Pacific ▾ | #10 10 reviews | #7 21 reviews |
| Middle East ▾ | #7 5 reviews | #16 1 reviews |
Choosing the right revenue management system (RMS) is critical for your hotel’s profitability and operational efficiency. Both FLYR Hospitality and Infor EzRMS aim to optimize your pricing strategies, but they approach this goal differently. FLYR offers an AI-driven, automated platform that emphasizes ease of use and real-time updates, while Infor provides a broader, data-centric solution with extensive reporting and customization. Which system aligns better with your hotel’s needs?
Both tools aim to boost revenue through automated pricing, but FLYR Hospitality’s AI core enables real-time, dynamic adjustments without manual intervention. In contrast, Infor EzRMS packs a wealth of detailed reports and forecasts, requiring more manual setup and ongoing management. Your choice hinges on whether you prefer a highly automated, AI-based platform or a data-rich system with extensive controls.
When evaluating both, consider your team’s capacity for managing complex systems. FLYR’s recent reviews highlight its user-friendliness and automation, whereas Infor’s users appreciate its depth but acknowledge a steeper learning curve. Do you prioritize automation or detailed manual control?
If your hotel needs a straightforward, AI-powered platform that automates revenue management with minimal manual input, go with FLYR Hospitality. Its recent reviews emphasize its ease of use (4.72/5) and high customer support scores (4.8/5), making it ideal for hotels seeking quick deployment and rapid results.
If your hotel requires comprehensive reporting, advanced forecasting, and detailed control over pricing strategies, Infor EzRMS is the better fit. It’s suited for teams that want deep analytical insights and are prepared to manage a more complex system, especially if they already leverage property management data for decision-making. Its broad functionality (only 7 features exclusive) is better for experienced revenue teams.
FLYR Hospitality’s intuitive interface and streamlined onboarding (rated 4.74/5) make it simple for your staff to adopt. Recent reviews highlight quick learning curves and support from dedicated account managers, with users calling the platform “user-friendly” and “easy to navigate.”
Infor EzRMS, while functional and flexible, has a more complex interface that demands specific knowledge to operate optimally. Its usability ratings (4.49/5) are high but reflect a steeper learning curve. Support for onboarding is rated lower (4.27/5), and some users note that system updates can temporarily disrupt workflows.
Edge: FLYR Hospitality.
FLYR Hospitality offers 32 unique features, including analytics dashboards, "what-if" scenario analysis, business mix optimization, and AI-powered automation. It enables customized notifications, multi-property dashboards, and advanced predictive models, making it highly versatile.
Infor EzRMS provides 7 exclusive features, focusing on demand forecasting, rate recommendations, and Excel report exports. Its strengths lie in detailed historical data analysis and automation of rate calculations, but it lacks the breadth of innovative features FLYR offers.
Edge: FLYR Hospitality.
FLYR Hospitality’s support team boasts ratings of 4.8/5, with reviews praising their responsiveness and proactive assistance, especially during onboarding. Users frequently mention the helpfulness of support staff like Lukas and Michael as a key benefit.
Infor EzRMS’s support scores lower at 4.04/5. Reviews mention that support is generally responsive but highlight occasional frustrations with delays and issues following system updates. Larger organizations find EzRMS support less responsive compared to FLYR’s dedicated, personalized assistance.
Edge: FLYR Hospitality.
With 18 verified partners, FLYR Hospitality integrates with key systems like Mews, Cloudbeds, and Shiji Group. Its integrations are focused but include essential hotel tech like property management and distribution platforms.
In contrast, Infor EzRMS connects with 113 verified partners, including major brands like Accor, and offers extensive integration options covering CRM, content management, and operational tools. Its broader ecosystem caters to large, multi-property hotel groups.
Edge: Infor EzRMS.
Based on recent reviews, FLYR Hospitality’s 176 reviews give it an overall score of 4.76/5 and a recent NPS of 9.29/10, indicating strong satisfaction. Hotels across segments, especially hostels and boutique hotels, praise its ease of use and automation.
Infor EzRMS’s 39 reviews average at 4.46/5, with a slightly lower NPS of 8.67/10. Larger hotel chains and properties with more complex needs appreciate its depth, but some smaller hotels find it less intuitive. Recent review activity is lower for EzRMS, impacting confidence in current data.
Edge: FLYR Hospitality.
FLYR Hospitality charges a base price of $700/month, with no trial or implementation fees. Its transparent pricing makes it accessible for hotels of various sizes, especially those seeking automation without heavy upfront costs.
Infor does not publicly list its prices. It typically requires a tailored quote, often making it more expensive and suited for larger hotel groups with complex operational needs. The investment may be justified by its extensive features but less appealing for smaller properties.
Not ideal if:
Not ideal if:
The core difference lies in automation versus control. FLYR is an AI-first platform that automates pricing decisions, requiring less manual input and offering rapid deployment.
Choose FLYR if you want a highly intuitive, fast-to-implement system that boosts revenue through automation, especially if your team values ease of use. It excels in user satisfaction, recent reviews, and support.
Opt for Infor EzRMS if your hotel needs extensive data analysis, detailed forecasting, and customization. It’s best for larger properties or chains with skilled revenue teams comfortable managing complex tools, and where a broader integration ecosystem is necessary.
In summary, if recent reviews and user satisfaction are your priority, FLYR Hospitality’s high ratings and recent activity make it the stronger choice. Its automation capabilities and user support are particularly appealing for hotels seeking quick results with less manual effort. However, if your hotel demands granular control and extensive data insights, Infor EzRMS remains a reliable, well-established solution—though it’s less favored by recent users.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
According to HTR's product database, FLYR Hospitality and Infor EzRMS share 25 features. Here are the key differences — features one has that the other lacks.
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| "What-if" scenario analysis | ||
| Analytics dashboard | ||
| Business Mix Optimization | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Manage Restrictions | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 27 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I think by putting the focus on primary data and true demand and not on CompSets is the way to go in revenue management. We are still pricing using CompSets on a few properties but..."
No published case study for this goal yet.
"The system provides all the possibilities. Then you put it on autopilot and let it run. It is just so user-friendly and understandable, and that alone has saved us so much time and..."
No published case study for this goal yet.
What hoteliers love
Users find the brand highly user-friendly and intuitive, allowing hotel staff to quickly adapt without extensive training. This ease of use contribute... Users find the brand highly user-friendly and intuitive, allowing hotel staff to quickly adapt without extensive training. This ease of use contributes to time savings and more efficient operations.
Reviewers mention the product's capability to significantly reduce manual workload. This automation helps hotels cut down on labor costs and redirects... Reviewers mention the product's capability to significantly reduce manual workload. This automation helps hotels cut down on labor costs and redirects resources towards improving customer service.
The insights platform is highlighted as a standout feature, providing essential data analytics that enhance decision-making processes. It aids in opti... The insights platform is highlighted as a standout feature, providing essential data analytics that enhance decision-making processes. It aids in optimizing revenue strategies and refining guest experiences.
Ranks higher for
Unique capabilities
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. FLYR Hospitality and Infor EzRMS share many core Revenue Management Systems features, but each has unique capabilities. FLYR Hospitality offers 18 verified integration partners, while Infor EzRMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. FLYR Hospitality leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
FLYR Hospitality: No. Infor EzRMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. FLYR Hospitality has an HT Score of 87 and Infor has 25. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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