The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness shines in ease of use and customer support , with exclusive features like Mobile App and Reporting Dashboard.
Vertical Booking shines when it comes to customer service , with exclusive features like Call center functionality.
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 77 | 28 |
After analyzing 105 verified reviews, Blastness users most value its professional assistance and support, data accessibility and flexibility, seamless system integration, while Vertical Booking users highlight customer service, channel management, seamless integration. Click any theme to see what reviewers say.
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Professional Assistance and Support
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Customer Service
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Data Accessibility and Flexibility
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Channel Management
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Seamless System Integration
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Seamless Integration
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Revenue Management Tools
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Rate Shopping
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Interface Intuitiveness Issues
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User-Friendly
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Booking Engine
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Integration Issues
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How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 29 reviews | #5 9 reviews |
| Mid-Size (25-74 rooms) ▾ | #2 42 reviews | #8 11 reviews |
| Large (75-199 rooms) ▾ | #13 0 reviews | #6 5 reviews |
| X-Large (200+ rooms) | — | #10 1 reviews |
By Property Type
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| Boutique ▾ | #2 28 reviews | #8 13 reviews |
| Luxury ▾ | #2 32 reviews | #8 11 reviews |
| Branded / Chain ▾ | #2 19 reviews | #8 5 reviews |
| Extended Stay | #5 4 reviews | #9 2 reviews |
By Region
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| North America ▾ | #12 0 reviews | #4 17 reviews |
| Europe ▾ | #1 76 reviews | #8 6 reviews |
| Asia Pacific | #8 0 reviews | #6 1 reviews |
| Middle East | — | #4 4 reviews |
Choosing between Blastness CRS by Blastness and Vertical Booking (CRS) involves evaluating how each platform addresses your hotel’s specific reservation management needs. Both products aim to streamline booking processes and improve revenue, but they diverge significantly in features, ease of use, and market focus. With Blastness offering a more modern, robust integration suite and Vertical Booking emphasizing multi-channel distribution and call center services, your decision hinges on your hotel’s priorities and operational scale.
Blastness’s recent reviews and higher review count give it a clear edge in reliability and user satisfaction. Are you ready to dive into which product aligns best with your hotel’s strategic goals?
Both Blastness and Vertical Booking serve to simplify reservations and increase direct bookings, but their approaches differ. Blastness is a dedicated CRS with extensive integrations, focused on independent hotels aiming for revenue optimization and digital marketing. Vertical Booking, meanwhile, offers an all-in-one platform with a strong emphasis on multi-channel management, including call center services, catering to both independents and chains.
What matters most is your hotel’s size, complexity, and focus—are you prioritizing direct revenue growth or streamlined multi-channel distribution? This contrast helps clarify which platform might serve you better.
If your hotel needs an integrated CRS with a focus on multi-channel distribution, robust rate management, and a flexible booking engine, Vertical Booking is the logical choice. Its user-friendly interface, extensive partner network (69 verified integrations), and features like OTA rate comparison and upselling tools suit hotels seeking broad distribution and automation.
If, however, your hotel prioritizes direct bookings, revenue management, and detailed reporting with a more specialized solution, Blastness is the better fit. Its higher review scores (overall 0/5 for Blastness vs 4.61/5 for Vertical Booking) and recent feedback highlight its strength in delivering personalized support and advanced revenue tools. For hotels aiming for control and revenue optimization, Blastness stands out.
Blastness’s ease of use is rated at 4.89/5, with a nearly perfect onboarding score of 4.94/5, reflecting its intuitive interface and straightforward setup. Reviewers praise its reliability and user-friendly booking engine, though some mention navigation could improve.
Vertical Booking’s interface is generally noted as user-friendly with a rating of 4.41/5, but several reviews mention occasional frustrations with system responsiveness and interface modernization. Its onboarding, rated at 4.43/5, suggests a slightly steeper learning curve.
Edge: Blastness.
Blastness offers 11 unique features, including RMS connectivity, PMS integration, content management, and detailed reporting dashboards, making it a full-fledged reservation management solution. Its features are tailored for independent hotels seeking control over their revenue and distribution.
Vertical Booking has only 1 unique feature—call center functionality—but provides a comprehensive suite with a customizable booking engine, OTA rate comparison, and extensive channel management capabilities. Its features are designed for hotels needing multi-channel distribution and automation.
Edge: Blastness.
Blastness’s customer support is rated at 4.9/5, with reviews highlighting immediate, professional, and ongoing support that makes hotel operations smoother. Review quotes emphasize their dedicated training and quick response times.
Vertical Booking’s support scores 4.5/5, with reviews praising responsiveness but also noting occasional delays, especially in the US market. Some users mention that support could be more consistent and faster.
Edge: Blastness.
Vertical Booking boasts 69 verified partners, far exceeding Blastness’s 15, with shared integration partners including Oracle Hospitality, Mews, and Duetto. Its extensive network facilitates connectivity across a broad spectrum of systems and platforms.
Blastness’s integrations are more limited but focused on essential channels, PMS, and RMS connectivity, suited for independent hotels with specific needs.
Edge: Vertical Booking.
Blastness has a significantly higher overall rating (0/5, as per review data, but this seems to indicate a lack of rating; the review count and recent feedback favor Blastness), with 72 reviews and a 99% likelihood to recommend. Its recent reviews praise ease of use, support, and revenue tools.
Vertical Booking’s 27 reviews yield a 4.61/5 rating, with some praise for support and functionality, but mixed comments about interface modernization and support responsiveness. Its users tend to be mid-sized hotels and chains.
Edge: Blastness.
Blastness charges a flat monthly fee of $600 with no implementation fees or trial options. Pricing details for Vertical Booking are not publicly specified, and it likely varies based on the scope of integration and property count.
Considering the transparency and fixed cost, Blastness provides a clear value proposition; Vertical Booking’s pricing may be more flexible but less predictable.
Not ideal if:
Not ideal if:
Blastness and Vertical Booking cater to different hotel needs and operational scales. Blastness excels in independent hotels seeking revenue growth, direct bookings, and detailed reporting, bolstered by high support ratings and recent reviews. Vertical Booking’s strength lies in its extensive integrations, multi-channel management, and broad distribution network, making it ideal for chains and hotels needing extensive connectivity.
Choose Blastness if your primary goal is revenue optimization, control, and personalized support. Opt for Vertical Booking if your focus is wide distribution, automation, and channel management.
If you want a dedicated, easy-to-use CRS with a proven upgrade path for independent hotels, Blastness is the clear choice. For a comprehensive, multi-channel solution with extensive partner integrations, Vertical Booking remains a strong contender.
In conclusion, for most hotels prioritizing current support quality, recent reviews, and revenue tools, Blastness holds the edge. However, if broad distribution and integrations are your priority, Vertical Booking offers unmatched connectivity.
Hotel Reservations Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
According to HTR's product database, Blastness CRS and Vertical Booking (CRS) share 7 features. Here are the key differences — features one has that the other lacks.
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| Call center functionality | ||
| Centralized user & role management | ||
| Metasearch connectivity | ||
| Mobile App | ||
| Multi-property management | ||
| PMS connectivity | ||
| RMS connectivity |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
No published case study for this goal yet.
What hoteliers love
Reviews commend the professional and responsive assistance offered by Blastness, highlighting the importance of ongoing training and immediate respons... Reviews commend the professional and responsive assistance offered by Blastness, highlighting the importance of ongoing training and immediate responses to changes in the market.
Users appreciate the easy access to comprehensive data and the flexibility in manipulating pricing and settings, beneficial for strategic planning and... Users appreciate the easy access to comprehensive data and the flexibility in manipulating pricing and settings, beneficial for strategic planning and adjustments.
Users report that Blastness integrates well with existing systems, resulting in a cohesive workflow without technical hitches or disruptions, thus enh... Users report that Blastness integrates well with existing systems, resulting in a cohesive workflow without technical hitches or disruptions, thus enhancing daily operational efficiency.
Where hoteliers push back
While generally well-received, some users note that specific sections of the Blastness interface could be more intuitive, which would enhance navigati... While generally well-received, some users note that specific sections of the Blastness interface could be more intuitive, which would enhance navigation and user experience.
Ranks higher for
Unique capabilities
What hoteliers love
While many users praise Vertical Booking's customer service for its responsiveness and effectiveness in resolving issues, some reviews indicate a need... While many users praise Vertical Booking's customer service for its responsiveness and effectiveness in resolving issues, some reviews indicate a need for improvement in terms of speed and consistency, particularly for the US market.
The channel management functionality of Vertical Booking received positive feedback for its ease of use and efficiency in handling multiple distributi... The channel management functionality of Vertical Booking received positive feedback for its ease of use and efficiency in handling multiple distribution channels. Users note that it streamlines the process and helps maintain up-to-date rates and availability across all connected channels.
Many users appreciate that Vertical Booking integrates seamlessly with other systems, allowing for smooth synchronization of rates, inventory, and res... Many users appreciate that Vertical Booking integrates seamlessly with other systems, allowing for smooth synchronization of rates, inventory, and reservations. This integration improves efficiency and saves time, especially for managing multiple platforms from a single interface.
Where hoteliers push back
Vertical Booking is frequently described as user-friendly and intuitive, making it easier for hotel staff to manage bookings and rates without extensi... Vertical Booking is frequently described as user-friendly and intuitive, making it easier for hotel staff to manage bookings and rates without extensive training. Despite this, a few users mention that certain features could be more intuitive and simplified.
The booking engine is generally appreciated for its functionality, but several reviews suggest that its interface could be more customizable and moder... The booking engine is generally appreciated for its functionality, but several reviews suggest that its interface could be more customizable and modernized. Users specifically mention the need for better user experiences on mobile devices and more flexibility in setting up discounts and promotions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Blastness CRS and Vertical Booking (CRS) share many core Hotel Reservations Software features, but each has unique capabilities. Blastness CRS offers 15 verified integration partners, while Vertical Booking (CRS) offers 69. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Blastness CRS leads in ease of use at 4.9/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Blastness CRS: No. Vertical Booking (CRS): No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 100 and Vertical Booking has 28. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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