BOCS GROUP OF COMPANIES vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 16, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

BOCS GROUP OF COMPANIES shines .

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does BOCS GROUP OF COMPANIES Compare to RoomRaccoon PMS?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 0 209

What Are the Pros and Cons of BOCS GROUP OF COMPANIES vs RoomRaccoon PMS?

After analyzing 209 verified reviews, BOCS GROUP OF COMPANIES users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

BOCS GROUP OF COMPANIES RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

BOCS GROUP OF COMPANIES vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment BOCS GROUP OF COMPANIES RoomRaccoon RoomRaccoon
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment BOCS GROUP OF COMPANIES RoomRaccoon RoomRaccoon
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment BOCS GROUP OF COMPANIES RoomRaccoon RoomRaccoon
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing the right property management system (PMS) can drastically influence your hotel's operations and revenue. You’re evaluating BOCS GROUP OF COMPANIES and RoomRaccoon PMS; both promise to streamline management but serve different segments and needs. With RoomRaccoon’s more recent reviews and significantly higher ratings, it currently stands out as the more proven choice, especially for small to mid-sized hotels.

Your decision hinges on your property’s size, complexity, and growth plans. Do you need a robust, all-in-one platform with extensive features? Or a straightforward, easy-to-use system that integrates well with your current setup? Let’s explore both options in depth.

Is BOCS GROUP OF COMPANIES or RoomRaccoon Better for Hotels?

BOCS GROUP OF COMPANIES aims to serve property managers with a comprehensive platform that centralizes rental and tenant management, offering detailed insights and operational recommendations through AI. It’s designed for real estate firms managing multiple properties, emphasizing data analysis and strategic decision support.

In contrast, RoomRaccoon is built specifically for hoteliers, especially small and independent hotels, focusing on automating guest interactions, reservations, and revenue management. It consolidates booking, channel management, and PMS functionalities into an intuitive, user-friendly interface.

While BOCS offers a broad management perspective, its lack of recent reviews and low overall ratings make its real-world effectiveness uncertain. RoomRaccoon’s 169 reviews, with recent feedback in the last 6 months, reflect its active market presence and ongoing improvements.

Are you seeking a property-focused system optimized for guest management? Or a real estate-centric platform with advanced data analysis? Your hotel’s core operations determine which better fits your needs.

RoomRaccoon PMS vs BOCS GROUP OF COMPANIES: Which Should Your Hotel Choose?

If your hotel is an independent, small property or boutique, and your priority is efficient reservation handling, revenue growth, and guest communication automation, RoomRaccoon is the clear choice. Its extensive feature set, ease of use, and positive recent reviews make it ideal for properties with limited staff needing to maximize operational efficiency.

However, if your hotel management involves complex property portfolios, tenant management, or rental operations requiring deep analytics and property performance insights, BOCS GROUP OF COMPANIES might be more suitable. Its AI-driven recommendations and tenant feedback analysis cater to real estate firms rather than traditional hotels.

Given the review data, RoomRaccoon’s high user satisfaction and recent active customer feedback make it the more reliable pick for most hoteliers today. BOCS’s lack of recent reviews and zero score suggest limited current market relevance.

Is RoomRaccoon or BOCS Group of Companies Easier to Use?

RoomRaccoon boasts a 4.74/5 ease-of-use rating from 169 reviews, with many users praising its intuitive, modern interface and straightforward onboarding process. Hoteliers highlight how quickly staff can adapt, often mentioning that it simplifies daily tasks like check-ins, bookings, and invoicing.

Meanwhile, BOCS Group of Companies has a 0/5 rating, with no recent reviews or user feedback available. Its complexity and lack of current support make it impossible to assess usability, but the absence of reviews suggests it may not be as accessible or user-friendly for hotel teams.

Edge: RoomRaccoon.

Which Has Better Features: BOCS Group of Companies or RoomRaccoon?

RoomRaccoon offers a comprehensive set of 51 features, including a channel manager, booking engine, revenue management, automated guest communication, online check-in, mobile app, CRM, and various reporting tools—many tailored for small hotel operations. Its features enable automation, dynamic pricing, and revenue optimization, all in an easy-to-navigate platform.

In contrast, BOCS Group of Companies has zero features listed, indicating limited or no current offerings for hotel management. Its focus appears to be on property and tenant management, not hotel operations, making it unsuitable for typical hotel needs.

Edge: RoomRaccoon.

Which Has Better Customer Support: BOCS Group of Companies or RoomRaccoon?

RoomRaccoon’s support and onboarding are rated at 4.53/5, with reviews praising its responsiveness, helpfulness, and proactive assistance. Hoteliers recount how quick support and clear onboarding have eased their transition and ongoing use.

BOCS Group of Companies has no recent reviews or support ratings, leaving its customer service quality unclear. Its lack of visible feedback suggests limited or no current support infrastructure for hotel clients.

Edge: RoomRaccoon.

Which Has More Integrations: BOCS Group of Companies or RoomRaccoon?

RoomRaccoon integrates with 88 verified partners, including popular booking engines, payment providers, and channel management solutions. Its extensive marketplace allows hotels to connect with tools like Sage, Becurious, RevControl, and many others, enhancing operational flexibility.

BOCS Group of Companies has no listed integrations, which restricts its ability to connect with other systems or facilitate multi-platform management. Its limited connectivity hampers operational scalability for most hotels.

Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: RoomRaccoon or BOCS Group of Companies?

RoomRaccoon’s overall rating of 4.88/5 from 169 reviews, with recent feedback emphasizing its ease of use, automation, and revenue gains, showcases widespread satisfaction across small and boutique hotels. Many users highlight how its features directly impact revenue and operational simplicity.

BOCS Group of Companies has a 0/5 rating with no recent reviews, making it impossible to gauge current user sentiment. The absence of feedback suggests it is not actively serving or supporting hotel clients today.

Edge: RoomRaccoon.

How Much Do RoomRaccoon and BOCS Group of Companies Cost?

RoomRaccoon charges a base price of $1,000 per month, with no mention of additional implementation fees or per-room charges. Its transparent pricing aligns with its feature-rich offering for small hotels.

BOCS Group of Companies does not specify pricing, and given the lack of recent reviews or case studies, it is likely not actively marketed or priced for hotel clients in the current market.

What Type of Hotel Should Use BOCS Group of Companies?

  • Hotels managing extensive real estate portfolios, rental properties, or tenant interactions that require detailed analytics and operational insights.
  • Property managers seeking AI-driven recommendations for leasing, maintenance, and property enhancements.
  • Teams focused on optimizing rental income and tenant satisfaction through data analysis.
  • Hotels or real estate firms that prioritize property management over guest experience.

Not ideal if:

  • Your property is a small or boutique hotel primarily focused on guest reservations.
  • You require a user-friendly, all-in-one hotel PMS with automation.
  • Your operations depend on integrated booking and revenue management features.

What Type of Hotel Should Use RoomRaccoon?

  • Small hotels, boutique properties, and independent operators seeking quick, straightforward management.
  • Hotels aiming to increase direct bookings and reduce OTA commissions.
  • Properties wanting automated guest communication, online check-in, and yield management.
  • Teams prioritizing ease of onboarding, mobile access, and integrated revenue tools.
  • Hotels looking to scale gradually with a platform that supports growth without complexity.

Not ideal if:

  • You manage a large, multi-property hotel chain needing advanced analytics or custom integrations.
  • Your operations require extensive property portfolio management beyond reservations.
  • You prefer a system designed for real estate tenants rather than hospitality guests.

RoomRaccoon vs BOCS Group of Companies: The Bottom Line for Hotels

The core difference lies in their target audiences: BOCS is tailored for property management and tenant operations, while RoomRaccoon is optimized for hoteliers seeking automation and revenue growth. Currently, RoomRaccoon’s active reviews, high ratings, and abundant features make it the more dependable choice for most hotels.

If your hotel is small, independent, and customer-centric, RoomRaccoon offers a ready-to-go platform that enhances operational efficiency and guest satisfaction. Its ease of use, extensive integrations, and proven support system justify its leading position.

Conversely, if your focus is on managing multiple rental properties, tenants, or real estate portfolios, BOCS might serve your needs better—though its lack of recent market presence and reviews raise concerns about current support and functionality. For traditional hotel management, RoomRaccoon remains the more suitable, trusted solution.

In summary, unless your primary focus is property and tenant management beyond hospitality, RoomRaccoon is the clear choice for hotel teams seeking a reliable, feature-rich PMS that drives revenue and guest satisfaction.

How Much Do BOCS GROUP OF COMPANIES and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

BOCS GROUP OF COMPANIES RoomRaccoon RoomRaccoon
Starting Price From $1,000/mo

Which Features Does BOCS GROUP OF COMPANIES Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, BOCS GROUP OF COMPANIES and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature BOCS GROUP OF COMPANIES RoomRaccoon RoomRaccoon
Booking Engine
Calendar view
Channel Manager
Custom rates
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: BOCS GROUP OF COMPANIES vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
BOCS GROUP OF COMPANIES

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
BOCS GROUP OF COMPANIES

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
BOCS GROUP OF COMPANIES

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

BOCS GROUP OF COMPANIES vs RoomRaccoon: The Bottom Line

BOCS GROUP OF COMPANIES
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Payment processing Calendar view
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About BOCS GROUP OF COMPANIES vs RoomRaccoon PMS

Can BOCS GROUP OF COMPANIES replace RoomRaccoon PMS?

It depends on your requirements. BOCS GROUP OF COMPANIES and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. BOCS GROUP OF COMPANIES offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do BOCS GROUP OF COMPANIES or RoomRaccoon PMS offer a free plan?

BOCS GROUP OF COMPANIES: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank BOCS GROUP OF COMPANIES and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. BOCS GROUP OF COMPANIES has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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