The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 144 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bookboost shines in ease of use and customer support , with exclusive features like Email Newsletters and Event Based Automations.
Consultix GmbH shines .
Side-by-side ratings based on 144 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 144 | 0 |
After analyzing 144 verified reviews, Bookboost users most value its intuitive and clear interface, streamlined guest communication, centralized communication management, while Consultix GmbH users highlight . Click any theme to see what reviewers say.
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Consultix GmbH |
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Intuitive and Clear Interface
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Streamlined Guest Communication
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Centralized Communication Management
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Personalization Capabilities
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Unified User Interface
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Search Functionality
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Reporting and Analytics
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How each product ranks among Hotel CRM & Email Marketing vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Consultix GmbH |
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| Small (10-24 rooms) ▾ | #4 28 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 71 reviews | — |
| Large (75-199 rooms) ▾ | #5 14 reviews | — |
| X-Large (200+ rooms) ▾ | #1 24 reviews | — |
By Property Type
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Consultix GmbH |
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| Boutique ▾ | #5 78 reviews | — |
| Luxury ▾ | #5 62 reviews | — |
| Branded / Chain ▾ | #4 53 reviews | — |
| Extended Stay ▾ | #2 19 reviews | — |
By Region
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Consultix GmbH |
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| North America | #24 1 reviews | — |
| Europe ▾ | #4 124 reviews | — |
| Asia Pacific ▾ | #4 12 reviews | — |
You're evaluating two hotel CRM and email marketing products: Bookboost's Multi-Channel CRM and Consultix GmbH's Pro Campaign. Both aim to help your team manage guest communication and drive marketing results but approach these goals differently. Bookboost offers a suite of features specifically tailored for hospitality, while Consultix GmbH provides a more generalized marketing automation platform. Which is better suited to your hotel's needs?
Both platforms intend to improve guest relationships and marketing efficiency, but their focus and proven track records differ. Bookboost, with its 118 recent reviews and a stellar 98.82/100 HTR Score, is clearly the more established and trusted solution in the hotel industry. Consultix GmbH, with zero reviews and a lack of recent user feedback, cannot match the confidence level for hoteliers. Do you prefer a platform with extensive hotel-specific features and a proven reputation?
If your hotel needs a multi-channel CRM specifically tailored for hospitality—integrating SMS, WhatsApp, and email—go with Bookboost. It’s ideal for hotels aiming to automate personalized guest journeys while managing multi-property operations, especially if you value rich segmentation and guest data insights. If your focus is on broad digital marketing automation that integrates email campaigns and customer segmentation without hotel-specific features, Consultix GmbH might appeal, though its lack of reviews makes it risky.
Bookboost scores 4.66 out of 5 for ease of use, thanks to its intuitive interface, onboarding support, and dedicated hospitality design. Users praise its simple navigation and streamlined workflows, making staff adoption smoother. In contrast, Consultix GmbH has no available ratings or user feedback, so assessing its usability is impossible. Based on available data, Edge: Bookboost.
Bookboost offers 26 unique features, including email newsletters, campaign templates, guest profiles, segmentation by geography and time, event automations, and a guest feedback module. These are tailored for hospitality needs. Consultix GmbH provides no detailed features or comparable tools, so it’s impossible to match its capabilities. With a clear feature advantage, Edge: Bookboost.
Bookboost earns a 4.76/5 support rating, with users highlighting knowledgeable, responsive assistance, and smooth onboarding. Review quotes confirm strong support: “Great tech support, the team is knowledgeable and ready to help.” There is no available support data for Consultix GmbH, making it impossible to judge. Given the proven support reputation, Edge: Bookboost.
Bookboost integrates with 35 verified partners, including major PMS systems like RoomRaccoon and apaleo, plus solutions like hotelkit and The Hotels Network. This broad ecosystem facilitates smoother workflows and richer guest data. Consultix GmbH offers no integrations, limiting connectivity and flexibility. For hotel operations, Edge: Bookboost.
Bookboost’s users, primarily hotel and hospitality teams, rate it an average of 5/5, with recent reviews praising its effectiveness and ease of use. It has a 95% likelihood to recommend based on 33 recent reviews. Consultix GmbH has no reviews or ratings, so confidence in user satisfaction is impossible. Clearly, Edge: Bookboost.
Bookboost’s pricing starts at $600 per month, with no freemium or trial options, reflecting its enterprise-grade features. No pricing data is available for Consultix GmbH, making comparison difficult. Given the transparency and industry standards, the clear choice is: Edge: Bookboost.
Bookboost's multi-channel CRM shines with its strong hotel-specific features, high user ratings, and extensive integrations, making it the go-to choice for hotels dedicated to improving guest engagement and operational efficiency. Its proven track record, recent reviews, and broad geographic presence give hoteliers confidence in its capabilities.
Consultix GmbH remains unreviewed and unproven in the hotel sector, offering a generic marketing automation platform that may not meet the specialized needs of hospitality. Its lack of integrations and recent hotel-specific user feedback make it a less reliable option unless your needs are basic and non-hospitality focused.
Choose Bookboost if your hotel prioritizes personalized, automated guest communication, multi-channel outreach, and a proven industry reputation. Opt for Consultix GmbH only if your marketing needs are broad, non-hotel-specific, and you are prepared to accept the absence of recent, verified hotel user feedback.
Hotel CRM & Email Marketing pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Consultix GmbH | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, Multi-Channel CRM by Bookboost and Pro Campaign share 0 features. Here are the key differences — features one has that the other lacks.
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Consultix GmbH |
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| Campaign Templates | ||
| Email Newsletters | ||
| Event Based Automations | ||
| Guest profiles | ||
| Personalized one-to-communication | ||
| Template Editor |
Showing top differences. 14 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Bookboost saves us a lot of time. It’s easy to use, easy to schedule and you can make email templates. So you can automate different workflows that in other ways you would spend mo..."
No published case study for this goal yet.
"As hoteliers, we need to save that guest's attention for something that counts and matters to them. We are happy with the higher conversion compared to what we had, and we still wa..."
No published case study for this goal yet.
What hoteliers love
The interface of the Bookboost system is highlighted for its simplicity and user-friendliness, making it easy for hotel staff to navigate without gett... The interface of the Bookboost system is highlighted for its simplicity and user-friendliness, making it easy for hotel staff to navigate without getting lost in complicated menus, thereby enhancing the user experience.
Bookboost excels in consolidating various communication channels into one platform, enabling quick responses and easy management of messages and email... Bookboost excels in consolidating various communication channels into one platform, enabling quick responses and easy management of messages and emails. This feature greatly aids in increasing operational efficiency and improving guest satisfaction.
With all guest communication housed in one space, Bookboost allows for seamless transitions among different tasks, increasing the effectiveness of hot... With all guest communication housed in one space, Bookboost allows for seamless transitions among different tasks, increasing the effectiveness of hotel operations and personalized guest experiences.
Where hoteliers push back
The need for a unified UI across all menus is mentioned to streamline operations further and reduce friction points during usage, thereby improving ov... The need for a unified UI across all menus is mentioned to streamline operations further and reduce friction points during usage, thereby improving overall efficiency.
The search feature of Bookboost comes under criticism for not offering logical or comprehensive results, as users find it frustrating when trying to l... The search feature of Bookboost comes under criticism for not offering logical or comprehensive results, as users find it frustrating when trying to locate specific data. Improvements in this area are necessary for better data retrieval.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Multi-Channel CRM by Bookboost and Pro Campaign share many core Hotel CRM & Email Marketing features, but each has unique capabilities. Multi-Channel CRM by Bookboost offers 35 verified integration partners, while Pro Campaign offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Multi-Channel CRM by Bookboost leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Multi-Channel CRM by Bookboost: No. Pro Campaign: No. Neither product currently offers a free tier. Most Hotel CRM & Email Marketing vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookboost has an HT Score of 99 and Consultix GmbH has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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