Compare Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs ALICE Guest Messaging by Actabl

Bookboost AB

Unified Inbox by Bookboost

131 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

110 reviews
Actabl

ALICE Guest Messaging by Actabl

408 reviews

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Compare Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs ALICE Guest Messaging by Actabl

Guest Messaging Software vendor comparison between Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs ALICE Guest Messaging by Actabl. Find out which Guest Messaging Software is right for you based on realtime data from 649 verified hotelier reviews across 79 countries.

Bookboost AB

Bookboost AB

Ranked 5 (out of 70)

4.9
131 reviews
View profile
SiteMinder

SiteMinder

Ranked 7 (out of 70)

4.8
110 reviews
View profile
Actabl

Actabl

Ranked 3 (out of 70)

4.7
408 reviews
View profile

Ratings Summary

HT Score

Unified Inbox by Bookboost

84 HTScore Icon

SiteMinder Guest Engagement (Messaging)

83 HTScore Icon

ALICE Guest Messaging by Actabl

88 HTScore Icon
Popularity

Unified Inbox by Bookboost

131 verified reviews

SiteMinder Guest Engagement (Messaging)

110 verified reviews

ALICE Guest Messaging by Actabl

408 verified reviews
Likelihood to Recommend

Unified Inbox by Bookboost

97%

SiteMinder Guest Engagement (Messaging)

95%

ALICE Guest Messaging by Actabl

93%
Ease of Use

Unified Inbox by Bookboost

4.8

SiteMinder Guest Engagement (Messaging)

4.7

ALICE Guest Messaging by Actabl

4.7
ROI

Unified Inbox by Bookboost

4.9

SiteMinder Guest Engagement (Messaging)

4.6

ALICE Guest Messaging by Actabl

4.5
Implementation

Unified Inbox by Bookboost

4.8

SiteMinder Guest Engagement (Messaging)

4.6

ALICE Guest Messaging by Actabl

4.6
Customer Support

Unified Inbox by Bookboost

4.8

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.7

Verified Customer Support

ALICE Guest Messaging by Actabl

4.6

Verified Customer Support

Certificate of Excellence

Unified Inbox by Bookboost

SiteMinder Guest Engagement (Messaging)

ALICE Guest Messaging by Actabl

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Secured Data Protection

Guest History

SMS text messaging

Open API

Unified Inbox by Bookboost

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

ALICE Guest Messaging by Actabl

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bookboost AB
vs.
SiteMinder
vs.
Actabl

Customers

Top 3 Segments

Unified Inbox by Bookboost

Branded Hotels - 26%
City Center Hotels - 15%
Resorts - 14%

SiteMinder Guest Engagement (Messaging)

Boutiques - 25%
City Center Hotels - 18%
Resorts - 13%

ALICE Guest Messaging by Actabl

Resorts - 27%
Boutiques - 22%
Luxury Hotels - 15%
Featured clients

Unified Inbox by Bookboost

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

ALICE Guest Messaging by Actabl

Actabl doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SiteMinder Average SiteMinder

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Actabl Average Actabl

Unified Inbox by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Guest Engagement (Messaging)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

ALICE Guest Messaging by Actabl

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Bookboost AB
vs.
SiteMinder
vs.
Actabl

What Customers Are Saying

Most Recent Review

Unified Inbox by Bookboost

Bookboost: A Key Player in the Hotel Tech Industry

General Manager from Amsterdam (The Netherlands)

SiteMinder Guest Engagement (Messaging)

One site. Total control.

Owner

ALICE Guest Messaging by Actabl

Nice

Front Desk Supervisor from Key West (Florida Keys)
Most Positive Review

Unified Inbox by Bookboost

Bookboost Guest Messaging has helped us to improve work performance with th

Reservation from

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

ALICE Guest Messaging by Actabl

Alice is Great

Front desk agent
Most Critical

Unified Inbox by Bookboost

A new hospitality platform that works surprisingly well!

Hotel Manager from (Sweden)

SiteMinder Guest Engagement (Messaging)

Great service!

Guest Relations Manager

ALICE Guest Messaging by Actabl

A great assitant!

food & beberage sells agent
References

Unified Inbox by Bookboost

Jörn Hoppe
General Manager Hostel Superbude Hamburg St. Pauli

Maika Kloos
Operations Manager Jorplace Beach Hostel Scheveningen The Hague

William Fosser
Revenue Manager Citybox Oslo

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

ALICE Guest Messaging by Actabl

Erin Webb
Guest Services Lead Wythe Hotel

Noah Lemaich
Director of Brand Standards SIXTY Beverly Hills

Abraham Rodriguez Director, Front Office
Front Office Director Smyth Tribeca

Michael Hillier
General Manager The Renwick

General Info

Screenshots
Integrations

Unified Inbox by Bookboost

Property Management Systems (14) Hotel Management Software (7) Hotel Restaurant POS Systems (4)

SiteMinder Guest Engagement (Messaging)

Property Management Systems (70) Booking Engine (33) Revenue Management Systems (32)

ALICE Guest Messaging by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)