Ranked 9 (out of 56) in Guest Messaging Software
Guest Messaging Software
Guest Journey Platform
Ranked #9 out of 56 in Guest Messaging Software
Bookboost AB has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreEver wondered how it feels to be able to build a relationship with 99% of your guests? With Bookboost, you don’t have to: our precise guest segmentation and communication solutions have led to greatly improved open rates, click-through rates, conversion rates and review scores for all of our partners. This is the magic of personalised direct guest messaging – are you ready for it? At Bookboos...
Bookboost is a customer journey technology platform developed specifically for the hospitality market to improve guest experiences and revenue within hotels, ho...
98% recommend
Operations from Luxury Hotels
The Bookboost too is good to be used in selling ancillary services and products. During the guest journey, we are able to offer different services to guests to make them more satisfied with their stay while selling more ...
Revenue Manager from Hostels
Bookboost has very good integration with our PMS so that we can send SMS to guests in the way we want. Our guests said that they have a better in-stay experience because they can get information beforehand, for example, ...
Operations Manager from Hostels
Bookboost is a young company with energetic teams. We are still exploring how to do things in a better way.
IT from Luxury Hotels
We are satisfied with Bookboost Guest Messaging, with good product and forward-thinking
Marketing Director from Luxury Hotels
Some special functions for marketing purpose can be designed (e.g. a preview)
What does this product or service do well?
Bookboost empowers guest engagement through personalised messaging. Hotels are provided with the tools to build relationships and send hyper-relevant offers . Bookboost is easy to use and caters to today's consumers.
by Jonathan Springford (4Suites) on December 13, 2019
See more answers (6)What differentiates this product or service from the competition?
Bookboost send's the right message, to the right guest at the right time. By being so precise, guests can be engaged throughout all phases of the guest journey. It's easy to install, use and will make your hotel operations more efficient.
by Jonathan Springford (4Suites) on December 13, 2019
See more answers (6)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Positive interactions lead to increased upsell conversion (which the Bookboost platform also facilitates) and a better overall guest experience. Bookboost enables hotels to achieve this by having a direct and effective line of communication.
by Jonathan Springford (4Suites) on December 13, 2019
See more answers (6)Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide
Communicate with guests before, during or after their stay to increase and help drive guest satisfaction.
This vendor is 89% below the category average..
This vendor has fewer recent reviews than average compared to other top Guest Messaging Software providers. It is advised that you ask for recent references before proceeding.
December 08, 2021
Investment Specialist from Vacation Rentals & Villas in Den Haag (Netherlands)
It's great that the platform applies holistically throughout the entire organization. We like working with Bookboost and it's customer success department. They really look after you and help you to progre...
I'm looking forward to the new features that Bookboost has on it's roadmap to amongst other things develop predictive analytics modules so that we can utilize our data to an even higher extent.
January 04, 2021
Enterprise Architect from City Center Hotels in München (Germany)
The product team of Bookboost is very supportive regarding integration and other areas related to tech. Bookboost fits into our current tech environment very well and they are dedicated to helping us duri...
It would be really great to see some more BI features to analyse the existing guest journey in greater details.
November 03, 2020
City Revenue Manager from Branded Hotels in (Sweden)
I like most their user friendly solution and their customer focused team. They think along with what kind of message to provide in our guest journey by analysing what kind of values towards guests you can...
I would like to be able to have a better connection to house keeping department. For the rest nothing to improve!
November 03, 2020
Head of Inhouse Sales from Branded Hotels in (Sweden)
Bookboost provides a solution that is seamlessly integrated with other systems and they are always very helpful. We consistently receive positive feedback from our customers about the ease of communicatio...
Now I have to think hard, but I would like to get better reports and better help to analyse the numbers in more specific areas of the guest journey
November 03, 2020
Reservations Specialist from Branded Hotels in (Sweden)
Booboost is not a product it is a solution. And it is a game changer. With this communication tool you can drive engagement in all phases with your guests and be able to get to know your customer a lot be...
I can't really see anything that need to be changed but to offer a wider range of integrations with more PMS systems and other systems could help and reduce limtations.
November 03, 2020
Reservations specialist from Branded Hotels in (Sweden)
It is a true pleasure to work with a company like Bookboost. They are young, dynamic and fast. They always make you feel important regardless of size and they are reliable and forward thinking. They have ...
I would be great if they provided a direct integration with our Digital Key provider so we could create a seamless check in process to our guests. Other than that - Nothing!
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Spa Manager from Luxury Hotels
The employees in Spa and Health Center is very satisfied with what Bookboost has done for us by bringing smoother communication with guests.