Bookboost

Ranked 9 (out of 56) in Guest Messaging Software

Guest Messaging Software

Guest Journey Platform

Ratings Snapshot

Certificate of Excellence
Read 60 reviews
98%
Recommend
HTR Score icon
HT SCORE
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Bookboost has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #9 out of 56 in Guest Messaging Software

Ease of Use
4.9/5
ROI
5.0/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

Bookboost AB has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Luxury Hotels 32 verified reviews
    98%
    32 verified reviews
  • Hostels Leader: Bookboost AB
    100%
    13 verified reviews
  • Branded Hotels Leader: Monscierge
    99%
    8 verified reviews
  • City Center Hotels 3 verified reviews
    100%
    3 verified reviews
  • Boutiques Leader: Monscierge
    100%
    1 verified reviews
  • Vacation Rentals & Villas 1 verified reviews
    100%
    1 verified reviews

Bookboost Overview

Top Alternative: Whistle

Bookboost Overview

Ever wondered how it feels to be able to build a relationship with 99% of your guests? With Bookboost, you don’t have to: our precise guest segmentation and communication solutions have led to greatly improved open rates, click-through rates, conversion rates and review scores for all of our partners. This is the magic of personalised direct guest messaging – are you ready for it? At Bookboos...

About Bookboost AB

Founded in 2016 | Headquarters in Sweden | 10 employees

Bookboost is a customer journey technology platform developed specifically for the hospitality market to improve guest experiences and revenue within hotels, ho...

Product Modules
CRM & Multi-Channel Marketing Hotel CRM & Email Marketing
FREE
Guest Journey Platform
Task Manager Staff Collaboration Tools
FREE
Guest Journey Platform
Digital Reception Hotel Guest Apps
FREE
Guest Journey Platform
1/3

Integrates with

  • Property Management Systems
  • Business Intelligence
  • Marketplaces & Integrators
Browse integrations (31 verified)

Pros & Cons

Like 98% recommend

Spa Manager from Luxury Hotels

The employees in Spa and Health Center is very satisfied with what Bookboost has done for us by bringing smoother communication with guests.

Operations from Luxury Hotels

The Bookboost too is good to be used in selling ancillary services and products. During the guest journey, we are able to offer different services to guests to make them more satisfied with their stay while selling more ...

Revenue Manager from Hostels

Bookboost has very good integration with our PMS so that we can send SMS to guests in the way we want. Our guests said that they have a better in-stay experience because they can get information beforehand, for example, ...

Operations Manager from Hostels

Bookboost is a young company with energetic teams. We are still exploring how to do things in a better way.

IT from Luxury Hotels

We are satisfied with Bookboost Guest Messaging, with good product and forward-thinking

Marketing Director from Luxury Hotels

Some special functions for marketing purpose can be designed (e.g. a preview)

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Bookboost empowers guest engagement through personalised messaging. Hotels are provided with the tools to build relationships and send hyper-relevant offers . Bookboost is easy to use and caters to today's consumers.

by Jonathan Springford (4Suites) on December 13, 2019

See more answers (6)
Question:

What differentiates this product or service from the competition?

Answer:

Bookboost send's the right message, to the right guest at the right time. By being so precise, guests can be engaged throughout all phases of the guest journey. It's easy to install, use and will make your hotel operations more efficient.

by Jonathan Springford (4Suites) on December 13, 2019

See more answers (6)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Positive interactions lead to increased upsell conversion (which the Bookboost platform also facilitates) and a better overall guest experience. Bookboost enables hotels to achieve this by having a direct and effective line of communication.

by Jonathan Springford (4Suites) on December 13, 2019

See more answers (6)
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+ 4 recommend
Recommended by Show More (2)

Bookboost AB Alternatives

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Find the perfect fit

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GETTING STARTED

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Features

Surveys & Feedback

4/5 features

Compliance & Privacy

4/5 features

Automation .

4/5 features

Unified Inbox

4/5 features

Multi-Channel

4/5 features

Reporting & Analytics .

4/5 features

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Sweden
  • Germany
  • Netherlands
  • China
  • Norway
  • India

60 Verified Bookboost AB Reviews

Likelihood to Recommend
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This vendor is 89% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Guest Messaging Software providers. It is advised that you ask for recent references before proceeding.

December 08, 2021

Bookboost Review: Game changer for enterprise organizations with complex business needs

Investment Specialist from Vacation Rentals & Villas in Den Haag (Netherlands)

Recommend 10/10
Full blue star
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What do you like most?

It's great that the platform applies holistically throughout the entire organization. We like working with Bookboost and it's customer success department. They really look after you and help you to progre...

What do you dislike or think could be improved?

I'm looking forward to the new features that Bookboost has on it's roadmap to amongst other things develop predictive analytics modules so that we can utilize our data to an even higher extent.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 04, 2021

Bookboost Review: Great partner to work with

Enterprise Architect from City Center Hotels in München (Germany)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

The product team of Bookboost is very supportive regarding integration and other areas related to tech. Bookboost fits into our current tech environment very well and they are dedicated to helping us duri...

What do you dislike or think could be improved?

It would be really great to see some more BI features to analyse the existing guest journey in greater details.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 03, 2020

Bookboost Review: Customer Success

City Revenue Manager from Branded Hotels in (Sweden)

Recommend 10/10
Full blue star
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What do you like most?

I like most their user friendly solution and their customer focused team. They think along with what kind of message to provide in our guest journey by analysing what kind of values towards guests you can...

What do you dislike or think could be improved?

I would like to be able to have a better connection to house keeping department. For the rest nothing to improve!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 03, 2020

Bookboost Review: World class integration with our PMS!

Head of Inhouse Sales from Branded Hotels in (Sweden)

Recommend 10/10
Full blue star
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What do you like most?

Bookboost provides a solution that is seamlessly integrated with other systems and they are always very helpful. We consistently receive positive feedback from our customers about the ease of communicatio...

What do you dislike or think could be improved?

Now I have to think hard, but I would like to get better reports and better help to analyse the numbers in more specific areas of the guest journey

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

November 03, 2020

Bookboost Review: A game changer to count on

Reservations Specialist from Branded Hotels in (Sweden)

Recommend 10/10
Full blue star
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What do you like most?

Booboost is not a product it is a solution. And it is a game changer. With this communication tool you can drive engagement in all phases with your guests and be able to get to know your customer a lot be...

What do you dislike or think could be improved?

I can't really see anything that need to be changed but to offer a wider range of integrations with more PMS systems and other systems could help and reduce limtations.

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

November 03, 2020

Bookboost Review: When customer success can't be any better

Reservations specialist from Branded Hotels in (Sweden)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

It is a true pleasure to work with a company like Bookboost. They are young, dynamic and fast. They always make you feel important regardless of size and they are reliable and forward thinking. They have ...

What do you dislike or think could be improved?

I would be great if they provided a direct integration with our Digital Key provider so we could create a seamless check in process to our guests. Other than that - Nothing!

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$3/room/month - $6/room/month

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Popular Bookboost Integrations

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