Bookboost

Ranked 9 (out of 54) in Guest Messaging Software

Guest Messaging Software

Guest Journey Platform

Ratings Snapshot

Certificate of Excellence
Read 59 reviews
98%
Recommend
HTR Score icon
HT SCORE
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
Bookboost has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #9 out of 54 in Guest Messaging Software

Ease of Use
4.9/5
ROI
5.0/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

Bookboost AB has opened its internal systems to

Learn more
Most popular for
  • Resort Leader: ALICE
    100%
    16 verified reviews
  • Branded Leader: Monscierge
    99%
    15 verified reviews
  • Hostel Leader: Bookboost AB
    100%
    13 verified reviews
  • Boutique Leader: Monscierge
    91%
    9 verified reviews
  • City Center 6 verified reviews
    100%
    6 verified reviews

Bookboost Overview

Top Alternative: Whistle

Bookboost Overview

Ever wondered how it feels to be able to build a relationship with 99% off your guests? With Bookboost, you don’t have to: our precise guest segmentation and communication solutions have led to greatly improved open rates, click-through rates, conversion rates and review scores for all of our partners. This is the magic of personalised direct guest messaging – are you ready for it? At Bookboo...

About Bookboost AB

Founded in 2016 | Headquarters in Sweden | 10 employees

Bookboost is a customer journey technology platform developed specifically for the hospitality market to improve guest experiences and revenue within hotels, ho...

1/3

Integrates with

  • Booking Engine
  • Business Intelligence
  • Channel Managers
Browse integrations (31 verified)

Pros & Cons

Like 98% recommend

Sales & Revenue Manager from Branded

Bookboost is good at precise targeting when it is used for cross-selling and upselling. By connecting with the PMS, Bookboost can make the sell to the right person at the right time, increasing the conversion rate.

Marketing Director from Branded

I am happy with the tool, it is very effective when it comes to marketing. When we can communicate directly with our guests, the opportunities are enormous.

Revenue Manager from Hostel

Bookboost has very good integration with our PMS so that we can send SMS to guests in the way we want. Our guests said that they have a better in-stay experience because they can get information beforehand, for example, ...

Sales & Revenue Manager from Branded

More functions in the area of the guest segmentation and more integrations will be great.

Reservations Manager from Resort

Nothing to report, Bookboost has been great so far.

Reservations Specialist from Branded

I can't really see anything that need to be changed but to offer a wider range of integrations with more PMS systems and other systems could help and reduce limtations.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Bookboost empowers guest engagement through personalised messaging. Hotels are provided with the tools to build relationships and send hyper-relevant offers . Bookboost is easy to use and caters to today's consumers.

by Jonathan Springford (4Suites) on December 13, 2019

See more answers (6)
Question:

What differentiates this product or service from the competition?

Answer:

Bookboost send's the right message, to the right guest at the right time. By being so precise, guests can be engaged throughout all phases of the guest journey. It's easy to install, use and will make your hotel operations more efficient.

by Jonathan Springford (4Suites) on December 13, 2019

See more answers (6)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Positive interactions lead to increased upsell conversion (which the Bookboost platform also facilitates) and a better overall guest experience. Bookboost enables hotels to achieve this by having a direct and effective line of communication.

by Jonathan Springford (4Suites) on December 13, 2019

See more answers (6)
User avatar image User avatar image User avatar image
+ 4 recommend
Recommended by Show More (2)

Bookboost AB Alternatives

View Bookboost AB alternatives

Find the perfect fit

Want to find out if Bookboost AB is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2021 Guest Messaging Software buyer’s guide

Free download
Buyers cover image buyes image guides

Features

  • Mobile Friendly
  • Team Chat
  • Photo Sharing
  • Chatbot
  • Whatsapp Integration
  • Desktop App (non-web based)
  • Automated Replies
  • Message Routing
  • Guest History
  • Secured Data Protection
  • SMS text messaging
  • Analytics dashboard
  • Open API
  • Mobile App
  • Facebook Messenger Integration
  • Automated Opt-In/Consent Collection
  • Messaging Guest Surveys

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Sweden
  • Germany
  • China
  • Netherlands
  • Norway
  • India

59 Verified Bookboost AB Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 81% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Guest Messaging Software providers. It is advised that you ask for recent references before proceeding.

January 04, 2021

Bookboost Review: Great partner to work with

Enterprise Architect from City Center in München (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The product team of Bookboost is very supportive regarding integration and other areas related to tech. Bookboost fits into our current tech environment very well and they are dedicated to helping us duri...

What do you dislike or think could be improved?

It would be really great to see some more BI features to analyse the existing guest journey in greater details.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 03, 2020

Bookboost Review: Customer Success

City Revenue Manager from Branded in (Sweden)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like most their user friendly solution and their customer focused team. They think along with what kind of message to provide in our guest journey by analysing what kind of values towards guests you can...

What do you dislike or think could be improved?

I would like to be able to have a better connection to house keeping department. For the rest nothing to improve!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 03, 2020

Bookboost Review: World class integration with our PMS!

Head of Inhouse Sales from Branded in (Sweden)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Bookboost provides a solution that is seamlessly integrated with other systems and they are always very helpful. We consistently receive positive feedback from our customers about the ease of communicatio...

What do you dislike or think could be improved?

Now I have to think hard, but I would like to get better reports and better help to analyse the numbers in more specific areas of the guest journey

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

November 03, 2020

Bookboost Review: A game changer to count on

Reservations Specialist from Branded in (Sweden)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Booboost is not a product it is a solution. And it is a game changer. With this communication tool you can drive engagement in all phases with your guests and be able to get to know your customer a lot be...

What do you dislike or think could be improved?

I can't really see anything that need to be changed but to offer a wider range of integrations with more PMS systems and other systems could help and reduce limtations.

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

November 03, 2020

Bookboost Review: When customer success can't be any better

Reservations specialist from Branded in (Sweden)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is a true pleasure to work with a company like Bookboost. They are young, dynamic and fast. They always make you feel important regardless of size and they are reliable and forward thinking. They have ...

What do you dislike or think could be improved?

I would be great if they provided a direct integration with our Digital Key provider so we could create a seamless check in process to our guests. Other than that - Nothing!

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

November 03, 2020

Bookboost Review: An amazing tool to improve the guest experience!

Revenue Manager from Branded in (Sweden)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

With their solution you can keep track of all communication in one single Unified Inbox, you can design instant and personalized guest journeys, communicate with your guests in their preffered channel and...

What do you dislike or think could be improved?

It would be great if the channels connected to the Unified Inbox would include more than instant channels such as Email meaning if the solution could be described as a ticketing system or provide integrat...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$3/room/month - $6/room/month

Recent News & Content

Related articles

View all

Related industry news

View all

Resources & reports

View all

Popular Bookboost Integrations

Learn more

SiteMinder Booking Engine

Drive more direct bookings to maximise your revenue. Connecting to our Booking Engine increases direct bookings by up to 43%. Connecting our Booking Engine to Google Hotels Ads increases bookings by up to 16%. Get more commission-free reservations through your hotel website and take charge of the guest experience

View all (31 Bookboost AB Integrations)