Ranked 9 (out of 54) in Guest Messaging Software
Guest Messaging Software
Guest Journey Platform
Ranked #9 out of 54 in Guest Messaging Software
Ever wondered how it feels to be able to build a relationship with 99% off your guests? With Bookboost, you don’t have to: our precise guest segmentation and communication solutions have led to greatly improved open rates, click-through rates, conversion rates and review scores for all of our partners. This is the magic of personalised direct guest messaging – are you ready for it? At Bookboo...
Bookboost is a customer journey technology platform developed specifically for the hospitality market to improve guest experiences and revenue within hotels, ho...
98% recommend
Marketing Director from Branded
I am happy with the tool, it is very effective when it comes to marketing. When we can communicate directly with our guests, the opportunities are enormous.
Revenue Manager from Hostel
Bookboost has very good integration with our PMS so that we can send SMS to guests in the way we want. Our guests said that they have a better in-stay experience because they can get information beforehand, for example, ...
Sales & Revenue Manager from Branded
More functions in the area of the guest segmentation and more integrations will be great.
Reservations Manager from Resort
Nothing to report, Bookboost has been great so far.
Reservations Specialist from Branded
I can't really see anything that need to be changed but to offer a wider range of integrations with more PMS systems and other systems could help and reduce limtations.
What does this product or service do well?
Bookboost empowers guest engagement through personalised messaging. Hotels are provided with the tools to build relationships and send hyper-relevant offers . Bookboost is easy to use and caters to today's consumers.
by Jonathan Springford (4Suites) on December 13, 2019
See more answers (6)What differentiates this product or service from the competition?
Bookboost send's the right message, to the right guest at the right time. By being so precise, guests can be engaged throughout all phases of the guest journey. It's easy to install, use and will make your hotel operations more efficient.
by Jonathan Springford (4Suites) on December 13, 2019
See more answers (6)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Positive interactions lead to increased upsell conversion (which the Bookboost platform also facilitates) and a better overall guest experience. Bookboost enables hotels to achieve this by having a direct and effective line of communication.
by Jonathan Springford (4Suites) on December 13, 2019
See more answers (6)Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide
Communicate with guests before, during or after their stay to increase and help drive guest satisfaction.
This vendor is 81% below the category average..
This vendor has fewer recent reviews than average compared to other top Guest Messaging Software providers. It is advised that you ask for recent references before proceeding.
January 04, 2021
Enterprise Architect from City Center in München (Germany)
The product team of Bookboost is very supportive regarding integration and other areas related to tech. Bookboost fits into our current tech environment very well and they are dedicated to helping us duri...
It would be really great to see some more BI features to analyse the existing guest journey in greater details.
November 03, 2020
City Revenue Manager from Branded in (Sweden)
I like most their user friendly solution and their customer focused team. They think along with what kind of message to provide in our guest journey by analysing what kind of values towards guests you can...
I would like to be able to have a better connection to house keeping department. For the rest nothing to improve!
November 03, 2020
Head of Inhouse Sales from Branded in (Sweden)
Bookboost provides a solution that is seamlessly integrated with other systems and they are always very helpful. We consistently receive positive feedback from our customers about the ease of communicatio...
Now I have to think hard, but I would like to get better reports and better help to analyse the numbers in more specific areas of the guest journey
November 03, 2020
Reservations Specialist from Branded in (Sweden)
Booboost is not a product it is a solution. And it is a game changer. With this communication tool you can drive engagement in all phases with your guests and be able to get to know your customer a lot be...
I can't really see anything that need to be changed but to offer a wider range of integrations with more PMS systems and other systems could help and reduce limtations.
November 03, 2020
Reservations specialist from Branded in (Sweden)
It is a true pleasure to work with a company like Bookboost. They are young, dynamic and fast. They always make you feel important regardless of size and they are reliable and forward thinking. They have ...
I would be great if they provided a direct integration with our Digital Key provider so we could create a seamless check in process to our guests. Other than that - Nothing!
November 03, 2020
Revenue Manager from Branded in (Sweden)
With their solution you can keep track of all communication in one single Unified Inbox, you can design instant and personalized guest journeys, communicate with your guests in their preffered channel and...
It would be great if the channels connected to the Unified Inbox would include more than instant channels such as Email meaning if the solution could be described as a ticketing system or provide integrat...
Why Messaging is the Gateway to Great Customer Experiences
CLEAN THIS: Cleaning and Guest Journey Checklist 2.0
Digital Nomad Survival Guide
World's most powerful channel manager, managing rooms and rates on 400 hotel booking channels, in real-time.
The Ultimate All-in-one hotel solution for independent hotels.
Drive more direct bookings to maximise your revenue. Connecting to our Booking Engine increases direct bookings by up to 43%. Connecting our Booking Engine to Google Hotels Ads increases bookings by up to 16%. Get more commission-free reservations through your hotel website and take charge of the guest experience
Sales & Revenue Manager from Branded
Bookboost is good at precise targeting when it is used for cross-selling and upselling. By connecting with the PMS, Bookboost can make the sell to the right person at the right time, increasing the conversion rate.