Bookboost AB vs. SiteMinder vs. Sojern: Which is a Better Fit?

Compare Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs Sojern AI Smart Concierge

Bookboost AB

Unified Inbox by Bookboost

131 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

111 reviews
Sojern

Sojern AI Smart Concierge

17 reviews

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Compare Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs Sojern AI Smart Concierge

Guest Messaging Software vendor comparison between Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs Sojern AI Smart Concierge. Find out which Guest Messaging Software is right for you based on realtime data from 259 verified hotelier reviews across 56 countries.

Bookboost AB

Bookboost AB

Ranked 5 (out of 72)

4.9
131 reviews
View profile
SiteMinder

SiteMinder

Ranked 6 (out of 72)

4.8
111 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 72)

4.8
17 reviews
View profile

Ratings Summary

HT Score

Unified Inbox by Bookboost

84 HTScore Icon

SiteMinder Guest Engagement (Messaging)

84 HTScore Icon

Sojern AI Smart Concierge

unranked HTScore Icon
Popularity

Unified Inbox by Bookboost

131 verified reviews

SiteMinder Guest Engagement (Messaging)

111 verified reviews

Sojern AI Smart Concierge

17 verified reviews
Likelihood to Recommend

Unified Inbox by Bookboost

97%

SiteMinder Guest Engagement (Messaging)

95%

Sojern AI Smart Concierge

96%
Ease of Use

Unified Inbox by Bookboost

4.8

SiteMinder Guest Engagement (Messaging)

4.7

Sojern AI Smart Concierge

4.6
ROI

Unified Inbox by Bookboost

4.8

SiteMinder Guest Engagement (Messaging)

4.6

Sojern AI Smart Concierge

4.8
Implementation

Unified Inbox by Bookboost

4.8

SiteMinder Guest Engagement (Messaging)

4.6

Sojern AI Smart Concierge

4.8
Customer Support

Unified Inbox by Bookboost

4.9

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.7

Verified Customer Support

Sojern AI Smart Concierge

4.9

Verified Customer Support

Certificate of Excellence

Unified Inbox by Bookboost

SiteMinder Guest Engagement (Messaging)

Sojern AI Smart Concierge

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Unified Inbox by Bookboost

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Sojern AI Smart Concierge

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bookboost AB
vs.
SiteMinder
vs.
Sojern

Customers

Top 3 Segments

Unified Inbox by Bookboost

Branded Hotels - 26%
City Center Hotels - 15%
Resorts - 14%

SiteMinder Guest Engagement (Messaging)

Boutiques - 24%
City Center Hotels - 18%
Resorts - 13%

Sojern AI Smart Concierge

Boutiques - 22%
Branded Hotels - 18%
Other - 12%
Featured clients

Unified Inbox by Bookboost

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

Sojern AI Smart Concierge

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SiteMinder Average SiteMinder

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Unified Inbox by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Guest Engagement (Messaging)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Sojern AI Smart Concierge

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Bookboost AB
vs.
SiteMinder
vs.
Sojern

What Customers Are Saying

Most Recent Review

Unified Inbox by Bookboost

Bookboost: A Key Player in the Hotel Tech Industry

General Manager from Amsterdam (The Netherlands)

SiteMinder Guest Engagement (Messaging)

Seamless Connectivity and Efficiency for Modern Hoteliers

Online Distribution Manager from Pak Kret (Thailand)

Sojern AI Smart Concierge

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
Most Positive Review

Unified Inbox by Bookboost

Bookboost Guest Messaging has helped us to improve work performance with th

Reservation from

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

Sojern AI Smart Concierge

Amazing software

Founder & CEO from
Most Critical

Unified Inbox by Bookboost

A new hospitality platform that works surprisingly well!

Hotel Manager from (Sweden)

SiteMinder Guest Engagement (Messaging)

Great service!

Guest Relations Manager

Sojern AI Smart Concierge

Lexi

GERENTE DE SERVICIO AL HUESPED
References

Unified Inbox by Bookboost

Jörn Hoppe
General Manager Hostel Superbude Hamburg St. Pauli

Bookboost is offering us a very modern and excellent way to communicate between the digital nomads and our Hotel Br...

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

Sojern AI Smart Concierge

Amanda Belmonte
VP of Franchise Services Advantage Hotels

We are thrilled to announce our partnership with VenueLytics to power reputation management solutions for our hotel...

General Info

Screenshots
Integrations

Unified Inbox by Bookboost

Property Management Systems (15) Hotel Management Software (7) Hotel Restaurant POS Systems (4)

SiteMinder Guest Engagement (Messaging)

Property Management Systems (70) Booking Engine (34) Revenue Management Systems (32)

Sojern AI Smart Concierge

Property Management Systems (13) Booking Engine (11) Channel Managers (6)