The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MyComp shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 209 |
After analyzing 209 verified reviews, MyComp users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | MyComp |
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| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
| Segment | MyComp |
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
| Segment | MyComp |
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel's efficiency, revenue, and guest experience. While both MyComp’s Booking Engine CRS and RoomRaccoon PMS aim to streamline operations, their core functionalities and market presence differ dramatically. Your decision hinges on whether you need a specialized booking engine or an all-in-one PMS that consolidates multiple functions.
Booking Engine CRS by MyComp focuses primarily on reservation management and revenue optimization, often suited for larger brands or those seeking advanced booking algorithms. RoomRaccoon, on the other hand, offers a comprehensive suite including PMS, channel management, booking engine, and automation tools, making it a versatile choice for smaller properties. Which of these aligns more closely with your hotel’s operational priorities?
MyComp’s Booking Engine CRS is designed to be an integral part of a broader reservation and revenue strategy but lacks a built-in PMS or channel management component. It’s best suited for hotels that already have a PMS or prefer to integrate with existing systems and want to focus solely on enhancing booking accuracy and pricing control.
RoomRaccoon, with its 169 reviews and an overall rating of 4.88 out of 5, dominates the market with a highly-rated, all-in-one platform. It combines PMS, channel management, booking engine, and automation features into one cloud-based system, simplifying daily management for small to medium-sized hotels.
Given the review volume and recent feedback, RoomRaccoon’s user base shows more active engagement and satisfaction. If your hotel is seeking a holistic property management solution, RoomRaccoon’s comprehensive capabilities make it the clear choice.
If your hotel needs an integrated system that combines booking, PMS, channel management, and guest communications, go with RoomRaccoon. Its all-in-one approach suits independent hotels, boutique properties, and small chains aiming to reduce operational complexity and increase automation.
If your hotel requires a specialized booking engine to focus solely on reservation optimization, perhaps as part of a larger existing infrastructure, then MyComp’s CRS may be suitable. However, keep in mind that MyComp’s lack of reviews, poor recent feedback, and zero verified integrations suggest it’s less proven in the current market landscape.
For most hotels seeking a flexible, reliable, and user-friendly platform, RoomRaccoon’s proven track record and comprehensive feature set make it the more appropriate choice.
RoomRaccoon scores 4.74 out of 5 for ease of use based on extensive positive reviews, with users praising its intuitive interface and quick onboarding. Many hotel staff report that the platform is simple to learn, with automated processes reducing manual workload.
MyComp scores 0/5 in ease of use, with no recent reviews or user feedback available to gauge usability. The lack of data suggests it may not be as accessible or widely adopted.
Edge: RoomRaccoon.
RoomRaccoon offers 51 distinct features, including channel management, revenue management, automated check-in, guest CRM, online check-out, and detailed reporting. These features are designed to automate tasks, optimize revenue, and enhance guest engagement.
MyComp provides no verified features or integrations, making it impossible to compare feature depth or breadth. Its limited presence and lack of reviews cast doubt on its capabilities.
Edge: RoomRaccoon.
RoomRaccoon has a 4.53/5 rating for customer support, with many reviews citing responsive service, helpful onboarding, and ongoing assistance. Users appreciate the availability of support during critical operations, often describing it as proactive and effective.
MyComp has no recent reviews or verified support ratings, indicating a lack of available support data. The absence of feedback makes it harder to assess reliability or responsiveness.
Edge: RoomRaccoon.
RoomRaccoon boasts 88 verified partners, including a rich ecosystem of integrations like Sage, Becurious, Paxxio, and RevControl, covering PMS, revenue management, and marketing tools.
MyComp, with zero verified partners, offers no integration options currently, limiting its ability to connect with other systems — a significant drawback for hotels relying on a connected tech stack.
Edge: RoomRaccoon.
RoomRaccoon’s overall rating of 4.88/5 and recent reviews from 169 users demonstrate a high level of satisfaction among small and independent hotels. Its reviews highlight ease of use, automation, and increased revenue as key benefits.
MyComp has no available reviews or ratings, which indicates it’s either not widely adopted or lacks recent user feedback. Without data, it cannot be considered a trusted option.
Edge: RoomRaccoon.
MyComp does not publicly list pricing details, suggesting it may require custom quotes or is potentially more expensive without transparent costs.
RoomRaccoon charges a $1,000 base price, with no monthly fees or implementation costs, providing clear and predictable pricing for small hotels and independents.
In summary, RoomRaccoon’s transparent and scalable pricing structure offers better value for hotels seeking a budget-friendly, feature-rich solution.
Not ideal if:
Not ideal if:
The core difference lies in scope: RoomRaccoon provides a complete property management solution, while MyComp focuses solely on booking engine capabilities. If your hotel needs an integrated system that combines reservations, PMS, channel management, and automation, RoomRaccoon is the clear winner.
Choose RoomRaccoon if you want a proven, user-friendly platform with extensive reviews, a broad feature set, and reliable support. It’s especially suitable for small to medium-sized hotels that want to streamline their operations and increase revenue.
Opt for MyComp only if you already have a PMS in place and need a specialized booking engine to optimize reservations and pricing strategies. However, given the lack of recent reviews and features, it appears less trustworthy and less capable of supporting your hotel’s growth.
In conclusion, for most independent hoteliers seeking a straightforward, scalable, and well-supported property management solution, RoomRaccoon stands out as the more dependable and feature-rich choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| MyComp |
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| Starting Price | — | From $1,000/mo |
According to HTR's product database, Booking Engine CRS and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | MyComp |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Booking Engine CRS and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Booking Engine CRS offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Booking Engine CRS: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MyComp has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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