The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MyComp shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, MyComp users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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Pricing and Fees
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Security Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | MyComp |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | MyComp |
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | MyComp |
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| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Your hotel is evaluating two property management solutions—Booking Engine CRS by MyComp and ThinkReservations PMS by ThinkReservations. Both aim to streamline reservations, optimize revenue, and improve guest experiences, but they differ significantly in maturity, features, and market presence. Your choice depends on your hotel’s specific needs, operational complexity, and growth ambitions.
While MyComp’s Booking Engine CRS claims to be a comprehensive reservation system, it has zero reviews, making it difficult to gauge real-world performance. ThinkReservations, by contrast, has over 350 reviews, most from recent months, providing a clearer picture of user satisfaction. Which product truly aligns with your goals?
MyComp’s Booking Engine CRS is positioned as a centralized reservation platform designed to streamline booking management through automation and real-time reporting. However, it lacks verified reviews and measurable user feedback, raising questions about its practical effectiveness.
ThinkReservations offers a full property management system with a dedicated booking engine, integrated channel management, and automation tools. Its 356 reviews, with recent activity, reflect high satisfaction, especially in automating tasks and increasing revenue. Given the current data, ThinkReservations’ proven track record makes it a safer choice for hotels seeking reliable, well-rated software.
If your hotel needs a straightforward, specialized booking engine with basic reservation features, MyComp might seem appealing. But without reviews or confirmed user experience, its actual performance remains uncertain.
If you require a full-featured PMS that includes reservations, channel management, guest communication, and revenue tools, ThinkReservations is the clear winner. It’s ideal for small to mid-sized hotels, B&Bs, and inns seeking a comprehensive, easy-to-use system with proven customer success and recent positive reviews.
MyComp has no available reviews or user ratings, so its usability remains untested in real-world scenarios. This makes evaluating its interface and onboarding process impossible at this stage.
ThinkReservations boasts a 4.82/5 ease of use rating based on 356 reviews, with many users praising its intuitive interface, quick onboarding, and minimal staff training needs. Reviewers frequently mention how simple it is for staff to adopt, reducing operational friction.
Edge: ThinkReservations.
MyComp offers no verified features, leaving its functional capabilities ambiguous. Its marketing claims are unsubstantiated by user reviews or detailed feature lists.
ThinkReservations provides 39 distinct features, including a channel manager, online booking engine, automated night audit, guest messaging, multi-currency support, and real-time reporting. Many features that are standard in larger PMS platforms are included, making it a robust choice for diverse property needs.
Edge: ThinkReservations.
MyComp’s customer support ratings are unavailable due to the absence of reviews, leaving its support quality unknown.
ThinkReservations has a 4.82/5 support rating from 356 reviews, with many users describing it as prompt, knowledgeable, and accessible. Several reviews highlight how support and onboarding help reduce implementation time and improve overall satisfaction.
Edge: ThinkReservations.
MyComp has no verified integrations listed, indicating limited or unconfirmed partnership options.
ThinkReservations offers integrations with 16 verified partners, including major OTAs like Booking.com, Expedia, Airbnb, and Tripadvisor, as well as third-party tools such as Sojern, TrustYou, and OpenKey. Its robust integration ecosystem extends its usefulness across multiple operational aspects.
Edge: ThinkReservations.
With over 350 recent reviews, ThinkReservations receives an overall rating of 4.88/5, particularly favored by B&Bs, inns, and boutique hotels for its ease of use and support. Its recent reviews consistently commend its ability to streamline operations and boost revenue.
MyComp has zero reviews, so no ratings or user feedback exist. This lack of data makes it impossible to determine hoteliers' satisfaction levels or segment-specific preferences.
Edge: ThinkReservations.
MyComp’s pricing details are unavailable, suggesting either a custom quote or a lack of transparent pricing.
ThinkReservations charges a flat fee of $500 per month, with no additional implementation or setup fees. Its transparent pricing aligns with its overall reputation for value, especially considering its extensive feature set.
Not ideal if...
Not ideal if...
MyComp’s Booking Engine CRS appears to be a reservation-centric tool, but with no verified reviews or feature details, its performance remains unproven. It might suit hotels seeking a simple booking engine, assuming cost and reliability are less critical.
ThinkReservations is a well-rated, comprehensive property management system trusted by hundreds of hoteliers. Its extensive features, recent reviews, and proven support make it the smarter choice for most small to mid-sized properties.
If your hotel needs a proven, full-featured PMS, choose ThinkReservations. Its recent reviews and high satisfaction ratings demonstrate its ability to meet operational and revenue goals.
For a straightforward, single-purpose booking engine where risk tolerance is higher, MyComp could be considered—though the lack of reviews makes this a gamble. Overall, unless you have specific reasons to prefer a basic booking tool, ThinkReservations remains the recommended option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| MyComp |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Booking Engine CRS and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | MyComp |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Booking Engine CRS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Booking Engine CRS offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Booking Engine CRS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MyComp has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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