Bookinglayer vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations and guest experience. Bookinglayer and Stayntouch both aim to simplify hotel management but serve different types of properties and business models. While Bookinglayer focuses on combining activities and accommodation, Stayntouch emphasizes comprehensive hotel operation management with extensive integrations. Which one aligns better with your hotel’s specific needs?

Is Bookinglayer or Stayntouch Better for Hotels?

Bookinglayer and Stayntouch address distinct hotel management challenges. Bookinglayer is tailored for businesses that combine bookings for activities with accommodations, offering tools for managing fixed-date trips, packages, and add-ons. In contrast, Stayntouch provides an end-to-end cloud PMS capable of handling reservations, housekeeping, revenue management, and multi-property management.

Stayntouch's 317 reviews with a recent 4.56/5 rating and a 94% likelihood to recommend indicate it commands a stronger reputation than Bookinglayer's lack of recent reviews. Its broader feature set supports larger or multi-property hotels, whereas Bookinglayer might be better suited for adventure or activity-based operators. Do you need a system for complex hotel operations or one for integrated activity bookings?

Bookinglayer vs Stayntouch: Which Should Your Hotel Choose?

If your hotel primarily manages activity bookings, adventure trips, wellness retreats, or packages, Bookinglayer is the apt choice. Its focus on customizable trip, add-on sales, and activity packages makes it ideal for these niche markets.

However, if your hotel needs a versatile PMS capable of managing reservations, revenue, housekeeping, multi-property operations, and guest experiences, Stayntouch is the superior choice. Its extensive integrations, mobile interface, and proven scalability make it suitable for hotels aiming to streamline operations and enhance guest service.

For large or multi-property hotels, or those seeking advanced revenue management, Stayntouch's wide array of features and integrations are compelling. For businesses centered around activity-based or specialized experiences, Bookinglayer's simpler, activity-focused approach may suffice.

Is Bookinglayer or Stayntouch Easier to Use?

Stayntouch’s 4.7/5 ease of use score, backed by 26 recent reviews, highlights its intuitive interface and straightforward onboarding process. Users often praise its mobile app, real-time cloud access, and ease of staff adoption, with comments like, “The system is very easy to use every day, and training was efficient.”

Bookinglayer's platform scores 0/5 in ease of use, reflecting a lack of recent reviews and limited data on user experience. Its complexity and less modern interface could pose adoption challenges for staff. Edge: Stayntouch.

Which Has Better Features: Bookinglayer or Stayntouch?

Stayntouch boasts 31 unique features, including revenue management, online check-in, guest profiles, automated night audits, and a guest app. Its features support multi-property management, contactless check-in, and real-time reporting.

Bookinglayer offers only 2 features exclusive to it: gift vouchers and automated reminders. Its core features revolve around activity bookings and admin management, lacking the hotel-specific tools present in Stayntouch.

Given the extensive features in Stayntouch, it takes the lead. Edge: Stayntouch.

Which Has Better Customer Support: Bookinglayer or Stayntouch?

Stayntouch’s recent review score of 4.68/5 and 26 recent reviews attest to its high-quality support. Guests frequently mention quick, friendly, and knowledgeable assistance, with reviews like, “Their support team is always happy to help and provides excellent onboarding.”

Bookinglayer has no recent reviews, making support quality difficult to gauge. The lack of recent feedback suggests it’s less active or less prioritized for customer service. Edge: Stayntouch.

Which Has More Integrations: Bookinglayer or Stayntouch?

Stayntouch integrates with 188 verified partners, including prominent systems like RoomPriceGenie and STAAH, providing extensive connectivity options. Its open API and broad third-party integrations support seamless operations across various systems.

Bookinglayer has only 1 verified partner, Cloudbeds, limiting its integration options. This restricts the ability to connect with other revenue management, channel, or POS systems.

Stayntouch’s extensive integrations make it the clear winner. Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Bookinglayer or Stayntouch?

Stayntouch’s average rating of 4.56/5 from 317 reviews indicates strong satisfaction, especially among boutique, independent, and branded hotels. Recent reviews highlight its ease of use, robust features, and effective onboarding.

Bookinglayer has no recent reviews or ratings, so its user satisfaction cannot be reliably measured. Given the volume and recency of Stayntouch reviews, it leads in hoteliers’ perceptions. Edge: Stayntouch.

How Much Do Bookinglayer and Stayntouch Cost?

Bookinglayer’s base price is $600 per month, with no free trial or implementation fees. Stayntouch’s pricing starts at $800 per month, also without trial or setup costs.

While Stayntouch is more expensive, its broader features and integrations provide more value for large hotels. Bookinglayer’s lower price might appeal to smaller or activity-focused operators.

What Type of Hotel Should Use Bookinglayer?

• Hotels that combine activity bookings with accommodation, such as adventure tours, wellness retreats, or surf camps.
• Teams that need to sell fixed-date trips, add-ons, and packages.
• Operators looking for a simple, admin-focused booking system.
• Not ideal if your hotel requires extensive operational management or multi-property support.

What NOT to use Bookinglayer for:

• Large hotels with complex revenue management needs.
• Properties needing extensive integrations or automation.
• Hotels that prioritize guest self-service apps or contactless solutions.

What Type of Hotel Should Use Stayntouch?

• Hotels seeking a full-featured PMS with reservation, revenue, housekeeping, and guest management.
• Multi-property operators needing centralized control.
• Hotels emphasizing mobile check-in, contactless guest experiences, and real-time reporting.
• Teams that value support, extensive integrations, and scalability.

Not ideal if:

• Your hotel is small and only needs basic booking capabilities.
• You prefer a system with fewer features or lower price points.
• Your operation is activity-focused or does not require multi-property management.

Stayntouch vs Bookinglayer: The Bottom Line for Hotels

Stayntouch’s core advantage is its comprehensive, user-friendly cloud PMS with extensive integrations and strong support. It excels at streamlining hotel operations, especially for larger or multi-property hotels aiming to improve guest experiences and operational efficiency.

Bookinglayer, meanwhile, is best suited for activity providers and niche operators who need a booking system optimized for trips, packages, and add-ons. It offers essential booking tools but lacks the breadth of hotel management features.

If your goal is a robust hotel management platform with scalability and reliable support, Stayntouch is the clear choice. For specialized activity-focused businesses, Bookinglayer can fulfill your booking needs without the complexity.

This comparison should help you navigate your decision confidently. Remember, your choice hinges on your hotel’s size, operational complexity, and guest service priorities.