The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bookster shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, Bookster users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Bookster |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
| Segment | Bookster |
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
| Segment | Bookster |
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|---|---|---|
| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
When choosing a property management system (PMS) for your hotel, the key considerations are ease of use, feature set, support quality, and global reach. Bookster by Bookster offers a basic platform focused on vacation rentals, but with no recent reviews or ratings, it leaves many questions unanswered. Conversely, eviivo Suite™ has a strong track record, with 191 reviews, recent positive feedback, a high NPS score, and nearly perfect ratings across categories. Which platform aligns best with your hotel’s needs and growth plans?
Bookster’s lack of reviews and absence from the market make it difficult to assess its effectiveness or suitability for your hotel. eviivo Suite™, on the other hand, boasts a solid reputation, with over 20 recent reviews in the past six months, and a 95% likelihood to recommend. Its extensive feature list, including channel management, revenue tools, and guest communication, significantly surpasses any basic offerings. Given this data, eviivo Suite™ provides a clearer path to operational efficiency and growth.
If your hotel needs a comprehensive, proven PMS that supports multi-channel distribution, guest engagement, and automation at scale, go with eviivo Suite™. It’s ideal for hotels, B&Bs, resorts, and vacation rentals looking to expand or streamline operations. Bookster, with its limited, unreviewed features, might only suit very small or niche vacation rental operators without ambitions for growth.
If your hotel prioritizes robust integrations, mobile management, and a track record of customer satisfaction, eviivo Suite™ is the clear choice. Conversely, if simplicity and minimal features are enough, and you’re comfortable risking unverified product performance, Bookster could be considered—though the lack of recent data is a concern.
eviivo Suite™ scores 4.43 out of 5 for ease of use, with recent reviews praising its intuitive interface, onboarding support, and mobile app. Support staff are rated highly, with comments like “support is responsive and helpful,” making it easier for your team to adopt and operate. Bookster, with a 0/5 rating, offers no recent user feedback or usability data, making it impossible to gauge how user-friendly or supportive it truly is.
Edge: eviivo Suite™.
eviivo Suite™ offers 51 features, including channel management, revenue management, online booking, guest CRM, automated messaging, payments, and mobile apps—features that can directly impact your bottom line. Bookster provides no detailed feature list or comparative functionality, indicating it likely lacks the breadth necessary for operational growth.
Given the extensive feature set and proven integrations, eviivo Suite™ outperforms Bookster. Its features are designed for scalability, automation, and multi-channel distribution—crucial for competitive hotels.
Edge: eviivo Suite™.
While Bookster provides no recent reviews or support ratings, eviivo Suite™ boasts a 4.42 out of 5 customer support rating and recent reviews praising its responsiveness. Users highlight exemplary onboarding and ongoing assistance, which is critical when managing complex operations or troubleshooting issues.
The lack of data on Bookster’s support makes it difficult to compare, but the strong recent ratings for eviivo Suite™ suggest your hotel will receive reliable, timely help. Support quality can make or break your PMS experience.
Edge: eviivo Suite™.
eviivo Suite™ integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, plus payment providers and CRMs. Bookster has no verified integrations listed, indicating it likely has a very limited or nonexistent integration ecosystem.
For hotels seeking real-time synchronization across booking channels and seamless operational workflows, eviivo Suite™’s extensive integrations are a significant advantage. Without integrations, managing multiple channels efficiently becomes impractical.
Edge: eviivo Suite™.
eviivo Suite™ receives high praise from a diverse range of hotel types, especially vacation rentals, B&Bs, and small hotels, with recent reviews highlighting its ease of use, automation, and support. Its NPS score of 8.87/5 and 95% recommendation rate underscore strong user satisfaction.
In contrast, Bookster has no recent reviews or ratings, making it impossible to gauge hoteliers’ satisfaction. Given the wealth of recent positive feedback, eviivo Suite™ clearly garners higher ratings from the hotel community.
Edge: eviivo Suite™.
Bookster’s pricing details are unavailable, raising concerns about transparency and value. eviivo Suite™ has a clear base price of $700 per month, with no free tier or trial, but its extensive features may justify the cost for growing hotels.
If budget predictability and transparency are priorities, eviivo provides clarity. The investment must be weighed against the platform’s capabilities and your hotel’s growth ambitions.
Not ideal if your hotel seeks growth, multi-channel distribution, or automation; the lack of reviews and features suggest it’s better suited for very basic needs or testing.
Not ideal if your hotel operates a tiny, very niche property with minimal distribution needs and limited budget for a full PMS.
The core difference is that eviivo Suite™ is an established, feature-rich platform trusted by nearly 20,000 properties globally, while Bookster remains unreviewed and unproven in recent data. If you’re looking for a scalable, well-supported PMS with proven results, eviivo Suite™ is the clear choice.
Choose eviivo Suite™ if your hotel needs automation, integrations, and support to grow efficiently. Opt for Bookster if your operation is very small, simple, and you accept the risks associated with an unreviewed product.
Ultimately, eviivo Suite™ offers a safer, more reliable path toward operational excellence and expansion, making it the recommended solution for your hotel’s future.
According to HTR's product database, Bookster and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Bookster |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Bookster and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Bookster offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Bookster: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookster has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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