BoostMyRoom vs. MyStay:
Which Is Right for You?

The Decision

Choosing between BoostMyRoom by BoostMyRoom and MyStay hinges on your hotel’s specific needs in upselling, guest communication, and operational integration. Both aim to enhance revenue and guest experience, but they approach it from different angles. BoostMyRoom emphasizes AI-driven revenue optimization with a focus on room upgrades and demand analysis, while MyStay offers a broad suite of contactless check-in, personalized communication, and upselling features. Which aligns better with your current priorities?

Your team must assess whether your hotel needs a specialized revenue tool or a comprehensive guest engagement platform. While BoostMyRoom tackles revenue increases through AI and upgrade management, MyStay provides an all-in-one contactless solution with extensive upselling and communication capabilities. Do you want a targeted revenue optimizer or a broader guest experience platform?

Is BoostMyRoom or MyStay Better for Hotels?

BoostMyRoom aims to increase revenue by identifying guests willing to pay for upgrades and packages before they arrive, making it ideal if your hotel focuses heavily on maximizing occupancy and upselling. Its AI-powered system analyzes customer demand to suggest personalized offers, ensuring your rooms are filled at optimal prices.

MyStay, however, offers a platform that supports your entire guest journey—pre-arrival communication, check-in/out, and upselling—making it suitable if you seek to streamline operations and enhance guest engagement across multiple touchpoints. Its contactless check-in and extensive communication features help improve guest satisfaction, especially during pandemic-era safety concerns.

The key difference: BoostMyRoom is specialized in revenue management through demand-driven upgrades, while MyStay provides a broad, integrated guest communication and upsell platform. Your choice depends on whether your focus is revenue optimization or guest experience enhancement.

BoostMyRoom vs MyStay: Which Should Your Hotel Choose?

If your hotel needs a revenue-focused solution that uses AI to identify upsell opportunities, go with BoostMyRoom. Its core strength lies in revealing customer demand for upgrades and packages, boosting occupancy and revenue with guaranteed upgrades.

If your hotel requires a comprehensive guest platform that facilitates online check-in, automated communication, and personalized upselling—especially in a contactless environment—MyStay is the better fit. It supports multi-channel messaging, digital catalogs, and seamless integration with your PMS to improve operational efficiency.

For properties prioritizing revenue maximization through demand analysis and upgrade management, BoostMyRoom is the clear choice. Conversely, if your goal is a versatile, all-in-one guest experience tool that enhances guest interactions and ancillary sales, MyStay is the recommended product.

Is BoostMyRoom or MyStay Easier to Use?

MyStay scores highly on ease of use, with a 4.85/5 rating for user-friendliness, recent reviews praise its intuitive interface, and onboarding is rated 4.66/5. Users describe it as a straightforward platform that requires minimal training, with many appreciating its seamless PMS integration and quick setup.

BoostMyRoom, however, lacks recent review data and scores a 0/5 for ease of use, indicating it is not currently actively reviewed or rated for user experience. Its interface and onboarding process are less documented, suggesting it may be less user-friendly or less widely adopted at present.

Edge: MyStay.

Which Has Better Features: BoostMyRoom or MyStay?

MyStay boasts nine distinct features not available in BoostMyRoom, including guest segmentation, multi-channel delivery (email, SMS, WhatsApp), ancillary product merchandising, offer templates, A/B testing, and digital acceptance & payment capture. These features enable targeted marketing and personalized guest experiences, expanding revenue streams.

BoostMyRoom, on the other hand, offers no unique features beyond its AI-driven revenue management system. Its focus is primarily on demand analysis and upgrade optimization, with no extra tools like segmentation or multi-channel communication.

Edge: MyStay.

Which Has Better Customer Support: BoostMyRoom or MyStay?

MyStay’s recent reviews highlight its excellent support, with a 4.85/5 customer support rating and feedback emphasizing “great cooperation,” “support is always close,” and “continuous improvements.” The platform’s support team is praised for responsiveness and ongoing development, crucial for smoother implementation.

BoostMyRoom has no recent reviews or support ratings, making it difficult to assess its customer service quality. The lack of recent feedback could indicate less active support or lower adoption.

Edge: MyStay.

Which Has More Integrations: BoostMyRoom or MyStay?

MyStay integrates with 30 verified partners, including major PMS and channel managers like Priority Software, Kwentra, and WuBook. This extensive integration network supports smoother operations and better data flow across platforms.

BoostMyRoom has no verified integrations, which may limit its ability to connect with your existing systems, potentially increasing manual work or data silos.

Edge: MyStay.

Which Do Hoteliers Rate Higher: BoostMyRoom or MyStay?

Given the recent review volume and recent ratings, MyStay’s overall score of 4.82/5 from 41 reviews outperforms BoostMyRoom’s nonexistent review data. Property segments like boutique hotels, serviced apartments, and city center hotels rate MyStay highly, emphasizing its versatility and ease of use.

BoostMyRoom’s lack of recent reviews and ratings makes it impossible to evaluate user satisfaction, but the absence of recent feedback suggests it’s less actively supported or adopted.

Edge: MyStay.

How Much Do BoostMyRoom and MyStay Cost?

BoostMyRoom does not publicly disclose pricing, which indicates it may be customized or variable based on hotel size or needs. This can make it challenging to evaluate its value upfront.

MyStay’s pricing starts at $400 per month, with no mention of additional fees. While higher, this fee includes access to its suite of features, integrations, and dedicated support, offering clarity on costs.

In general, MyStay’s transparent pricing makes budgeting easier, whereas BoostMyRoom’s custom quotes could vary widely.

What Type of Hotel Should Use BoostMyRoom?

• Hotels that primarily focus on maximizing revenue through targeted upselling and upgrade management.
• Properties with a strong emphasis on demand analysis and AI-driven revenue optimization.
• Hotels that want to fill rooms at guaranteed prices with minimal manual effort.
• Chains or individual properties comfortable with customized, potentially complex solutions.

Not ideal if:

• You require a comprehensive guest communication platform.
• Your hotel prefers a ready-to-go, easy-to-use system.
• You need extensive integrations with PMS or channel managers.

What Type of Hotel Should Use MyStay?

• Hotels seeking a full guest experience platform that includes contactless check-in, automated communication, and personalized upselling.
• Properties aiming to improve operational efficiency and guest satisfaction in a contactless environment.
• Hotels looking for extensive integrations with PMS, channel managers, and other hotel tech.
• Properties that want to promote ancillary services seamlessly through digital catalogs and smart upselling.

Not ideal if:

• You need a specialized demand-based revenue optimizer.
• Your primary goal is AI-driven upgrade management.
• You prefer a minimalistic, less feature-rich platform.

The Bottom Line for Hotels

BoostMyRoom offers a narrow but potent focus on revenue growth via AI-driven demand analysis and guaranteed upgrades. It’s best for hotels committed to boosting revenue through intelligent upselling and capacity management, especially if they already have the systems to support such tools.

MyStay delivers a broader suite of features emphasizing guest engagement, contactless operations, and personalized upselling. It’s ideal if your hotel values operational simplicity, guest satisfaction, and integrated communication, especially during the ongoing shift toward contactless service.

Choose BoostMyRoom if your main goal is increasing revenue through demand-driven upgrades with AI support. Opt for MyStay if you want a comprehensive, user-friendly platform that enhances every stage of the guest journey. Both can boost your bottom line, but the right choice hinges on your hotel’s strategic focus.