The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 82 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Brevistay-holida shines .
SmartHOTEL shines in ease of use and customer support , with exclusive features like PMS connectivity and Multi-Currency Support.
Side-by-side ratings based on 82 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 82 |
After analyzing 82 verified reviews, Brevistay-holida users most value its , while SmartHOTEL users highlight quick and effective support, user-friendly interface, automated booking and digital management. Click any theme to see what reviewers say.
| Brevistay-holida |
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Quick and Effective Support
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User-Friendly Interface
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Automated Booking and Digital Management
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Room Rate Adjustments and Restrictions
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Update and Design Improvements
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Technical Issues and Overbookings
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Brevistay-holida |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #14 24 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #11 29 reviews |
| Large (75-199 rooms) ▾ | — | #11 7 reviews |
| X-Large (200+ rooms) ▾ | — | #8 5 reviews |
By Property Type
| Segment | Brevistay-holida |
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|---|---|---|
| Boutique ▾ | — | #12 32 reviews |
| Luxury ▾ | — | #16 18 reviews |
| Branded / Chain ▾ | — | #10 21 reviews |
| Extended Stay ▾ | — | #15 5 reviews |
By Region
| Segment | Brevistay-holida |
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| North America | — | #14 3 reviews |
| Europe ▾ | — | #8 73 reviews |
| Asia Pacific | — | #15 4 reviews |
Choosing between Brevistay by Brevistay-holida and SmartHOTEL’s Channel Manager boils down to your hotel’s specific operational needs and scale. Both products aim to streamline distribution, but they diverge significantly in features, support, and market presence. Brevistay is virtually unreviewed and appears to lack active support or recent updates, while SmartHOTEL boasts a strong track record, extensive features, and a large, recent review base. Are you ready for a reliable, well-supported solution or still exploring options?
Brevistay by Brevistay-holida is an obscure product with no rating, reviews, or recent activity, making it extremely difficult to assess its effectiveness or reliability. In contrast, SmartHOTEL has a solid overall rating of 4.63 out of 5, based on 62 recent reviews, with a 4.83 support rating and an 8.84 NPS score, indicating high customer satisfaction. The lack of reviews and active development for Brevistay raises serious concerns about its viability.
While Brevistay appears to be a product without a clear market presence, SmartHOTEL’s broad adoption across 22 countries and its wide array of integrations demonstrate its maturity and reliability. The choice is clear: if you prioritize proven performance and ongoing support, SmartHOTEL is the far safer option.
If your hotel needs a channel manager with extensive integrations, reliable ongoing support, and a proven track record, go with SmartHOTEL. Its 38 verified integrations, including popular PMS and OTA partners, make daily operations smoother and reduce manual errors.
If your hotel requires a basic, perhaps local or experimental solution with no current review data, Brevistay might seem appealing — but the absence of recent activity or customer feedback makes it a risky choice. For most hotels, especially those seeking stability and support, SmartHOTEL is the clear winner.
SmartHOTEL’s user interface scores 4.43 out of 5, with reviews praising its intuitive design, ease of updating rates, and straightforward channel management. Setup and onboarding are rated 4.47, and support is highly rated at 4.83, with users describing the support team as "knowledgeable" and "responsive."
Brevistay, on the other hand, offers no user reviews, ratings, or feedback, making it impossible to evaluate its usability. Given the transparent positive feedback on SmartHOTEL’s interface and onboarding, it’s the clear choice for ease of use.
Edge: SmartHOTEL.
SmartHOTEL provides 12 distinct features, including PMS connectivity, multi-currency support, inventory management, 2-way real-time integrations, and analytics dashboards. These features directly support scalable hotel operations and multi-channel management.
Brevistay lacks any listed features or integrations, indicating it offers no advanced functionality. For hotels seeking a feature-rich, actively supported solution, SmartHOTEL’s capabilities are far superior.
Edge: SmartHOTEL.
SmartHOTEL’s support rating of 4.83 out of 5, based on recent reviews, reflects quick responses, knowledgeable staff, and proactive problem-solving. Customers frequently cite the support team’s responsiveness as a key advantage, with reviews stating, “The support is great and very responsive.”
Brevistay offers no recent reviews or support ratings, leaving uncertainty about its customer service quality. Without active support or recent feedback, Brevistay cannot match the reliability of SmartHOTEL.
Edge: SmartHOTEL.
SmartHOTEL boasts 38 verified integrations, including key PMS, OTA, and GDS partners such as Kwentra, Paxxio, RevControl, and others, allowing for seamless multi-channel management. Its integration breadth reduces manual updates and errors, saving your team time.
Brevistay has no listed integrations, suggesting minimal or no connectivity options. For hotels that depend on extensive OTA and PMS connections, SmartHOTEL clearly leads.
Edge: SmartHOTEL.
With 62 recent reviews, SmartHOTEL maintains a high overall rating of 4.63, with independent hotels rating it at 5/5. Its users highlight reliability, ease of management, and excellent support as key strengths.
Brevistay has no reviews, so there's no user feedback to gauge satisfaction. The absence of recent reviews makes it impossible to determine how this product performs in real hotel operations.
Edge: SmartHOTEL.
Brevistay offers no publicly available pricing information, which could indicate a custom or undefined pricing model. This lack of transparency complicates budgeting and planning.
SmartHOTEL charges $300 per month, with no additional implementation or setup fees. Its transparent pricing model allows you to evaluate ROI and plan your expenses accordingly.
Given the lack of reviews and features, Brevistay is best suited for very small hotels or internal testing rather than operational use.
SmartHOTEL serves a broad range of properties, from boutique hotels to city centers and resorts, especially those with complex distribution needs.
SmartHOTEL is a mature, feature-rich channel management system with proven reliability, extensive integrations, and excellent support, making it suitable for most hotels seeking scalable distribution. Its high review count and recent positive feedback reflect a product actively improving and supporting hotel operations.
Brevistay, by contrast, remains an unreviewed, unsupported product with no recent activity, limiting its credibility for operational use. It might serve very niche or experimental purposes but is not recommended for hotels prioritizing stability, support, and proven performance.
For hotels seeking peace of mind, a product backed by active customer feedback and support, SmartHOTEL is the clear choice. If your hotel values transparency, reliability, and extensive integrations, you should confidently select SmartHOTEL.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Brevistay-holida |
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| Starting Price | — | From $300/mo |
According to HTR's product database, Brevistay and SmartHOTEL (Channel Manager) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Brevistay-holida |
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| 2-way real time integrations | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-Currency Support | ||
| PMS connectivity | ||
| Unlimited Channels (no additional cost) |
What hoteliers love
The quick and effective support provided by the SmartHotels team is another key highlight. Users especially appreciate the quick resolution of issues... The quick and effective support provided by the SmartHotels team is another key highlight. Users especially appreciate the quick resolution of issues and the knowledgeable and friendly support staff.
A frequently mentioned benefit is the product's user-friendly interface and easy-to-navigate system. Both the extranet and the mobile application rece... A frequently mentioned benefit is the product's user-friendly interface and easy-to-navigate system. Both the extranet and the mobile application receive high marks for being straightforward and accessible, which simplifies the booking and management process.
The system's ability to automate bookings and manage everything digitally is repeatedly praised. This automation leads to fewer manual entries and err... The system's ability to automate bookings and manage everything digitally is repeatedly praised. This automation leads to fewer manual entries and errors, streamlining the workflow and enhancing operational efficiency.
Where hoteliers push back
A few users mention that the design of the online tool could be improved. Enhancements in design would align the visual appeal with the system's high... A few users mention that the design of the online tool could be improved. Enhancements in design would align the visual appeal with the system's high functionality, offering a better user experience.
Some critical reviews point out occasional technical issues like system overbookings and errors in the software. These issues can hinder smooth operat... Some critical reviews point out occasional technical issues like system overbookings and errors in the software. These issues can hinder smooth operations and require prompt resolution to maintain service quality.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Brevistay and SmartHOTEL (Channel Manager) share many core Channel Managers features, but each has unique capabilities. Brevistay offers 0 verified integration partners, while SmartHOTEL (Channel Manager) offers 38. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SmartHOTEL (Channel Manager) leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Brevistay: No. SmartHOTEL (Channel Manager): No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Brevistay-holida has an HT Score of 0 and SmartHOTEL has 18. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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