World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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SmartHOTEL (Channel Manager)
4.4 (82 REVIEWS)
Ranked 22 (out of 149) in Channel Managers
Increase your hotel revenue, online bookings and avoid overbookings with real-time, automated 2-way online distribution.
89% recommended by 77 hotels
Bell - AI powered product analyst
I analyzed all of SmartHOTEL’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like the efficiency and flexibility that SmartHotels' tools provide. The product excels in offering a fully automated digital booking system, extensive integration capabilities, and quick resolutions for custom feature requests without added costs. The system is user-friendly and highly secure, making it easier for hoteliers to manage availability, rates, and reservations, which improves operational efficiency and customer experience, thereby increasing revenue and reducing costs.
What Types of Hotels SmartHOTEL is Popular For
Size
5 | X-Small (1-9 room)
24 | Small (10-49 room)
15 | Mid-Sized (50-99 room)
22 | Large (100-499 room)
4 | X-Large (500+ room)
Country
32 | Netherlands
9 | Germany
5 | Switzerland
4 | United Kingdom
3 | Ireland
3 | Belgium
3 | Denmark
3 | Sweden
2 | Italy
2 | India
2 | Finland
2 | Austria
1 | Spain
1 | Vietnam
1 | Greece
1 | Poland
1 | France
1 | Mexico
1 | Serbia
1 | United States
1 | Norway
1 | Taiwan
Type
32 | Boutique Hotels
27 | City Center Hotels
22 | Branded Hotels
22 | Airport/Conference Hotels
22 | Limited Service & Budget Hotels
19 | Luxury Hotels
17 | Bed & Breakfast & Inns
9 | Resorts
5 | Extended Stay & Serviced Apartments
5 | Vacation Rentals & Villas
4 | Hostels
Region
74 | Europe
4 | Asia Pacific
2 | North America
Category
82 | Channel Managers
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SmartHOTEL products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SmartHOTEL Reviews Analyzed: 82
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SmartHOTEL Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by SmartHOTEL
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SmartHOTEL's Provided Description:
"Smarthotel’s Smart Channel Manager connects your Property Management System (PMS) to hundreds of OTAs and GDS channels, keeping your rates and availability automatically in sync. It eliminates overbookings and manual updates, ensuring accurate, real-time distribution across every platform. With seamless automation and reliable integrations, Smarthotel helps you save time, simplify operations, and maximize revenue effortlessly."
SmartHOTEL (Channel Manager) Alternatives
Not sure if SmartHOTEL is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Features
Rate Management
Room Type Mapping
Automation & Syncing
Administration & Settings
Analytics & Reporting
Other
SiteMinder is commonly considered an alternative to SmartHOTEL for Large hotels due to its seamless integration capabilities with a variety of OTAs, reliable real-time synchronization of rates and inventory, and efficient customer support that reduces operational complexities, though some users note occasional slow loading speeds during peak periods.
SiteMinder is commonly considered an alternative to SmartHOTEL for Mid-sized hotels due to its efficient real-time updates and wide OTA connectivity, which streamline distribution and reduce overbooking risks, though support responsiveness is an aspect some users suggest could be improved for urgent issues.
SiteMinder is commonly considered an alternative to SmartHOTEL for Small hotels, as it offers a user-friendly interface that simplifies rate distribution and minimizes manual errors, while support responsiveness, although generally helpful, may occasionally experience delays during peak times.
SiteMinder is commonly considered an alternative to SmartHOTEL for Large hotels due to its seamless integration capabilities with a variety of OTAs, reliable real-time synchronization of rates and inventory, and efficient customer support that reduces operational complexities, though some users note occasional slow loading speeds during peak periods.
SiteMinder is commonly considered an alternative to SmartHOTEL for Mid-sized hotels due to its efficient real-time updates and wide OTA connectivity, which streamline distribution and reduce overbooking risks, though support responsiveness is an aspect some users suggest could be improved for urgent issues.
SiteMinder is commonly considered an alternative to SmartHOTEL for Small hotels, as it offers a user-friendly interface that simplifies rate distribution and minimizes manual errors, while support responsiveness, although generally helpful, may occasionally experience delays during peak times.
SiteMinder is commonly considered an alternative to SmartHOTEL for Luxury hotels due to its robust real-time synchronization capabilities and comprehensive channel management system, which help efficiently manage rates and prevent overbookings, although connectivity issues occasionally occur.
SiteMinder is commonly considered an alternative to SmartHOTEL for Vacation-Rentals-Villas hotels due to its ease of use in managing distribution across multiple online travel agencies and its reliable customer support, although some users note a need for enhanced reporting features and faster support response times.
SiteMinder is commonly considered an alternative to SmartHOTEL for Extended-Stay-Serviced-Apartments hotels due to its ease of use and comprehensive connectivity with over 400 OTAs, which streamlines distribution and maximizes revenue opportunities.
SiteMinder is commonly considered an alternative to SmartHOTEL for Luxury hotels due to its robust real-time synchronization capabilities and comprehensive channel management system, which help efficiently manage rates and prevent overbookings, although connectivity issues occasionally occur.
SiteMinder is commonly considered an alternative to SmartHOTEL for Vacation-Rentals-Villas hotels due to its ease of use in managing distribution across multiple online travel agencies and its reliable customer support, although some users note a need for enhanced reporting features and faster support response times.
SiteMinder is commonly considered an alternative to SmartHOTEL for Extended-Stay-Serviced-Apartments hotels due to its ease of use and comprehensive connectivity with over 400 OTAs, which streamlines distribution and maximizes revenue opportunities.
SiteMinder is commonly considered an alternative to SmartHOTEL for Europe hotels seeking fast and efficient customer support, as well as user-friendly software with seamless distribution channel integrations, although there can be complications with setup and reporting for some users.
SiteMinder is commonly considered an alternative to SmartHOTEL for Europe hotels seeking fast and efficient customer support, as well as user-friendly software with seamless distribution channel integrations, although there can be complications with setup and reporting for some users.
SiteMinder is commonly considered an alternative to SmartHOTEL for Ch hotels, offering robust OTA distribution capabilities and reliable customer support, though its usability and support response times may not align perfectly with the needs of clients looking for faster issue resolution.
SiteMinder is commonly considered an alternative to SmartHOTEL for hotels in Germany, particularly because of its robust support team that facilitates quick problem resolution and its comprehensive integration with multiple OTAs and PMS providers, though initial setup and integration may require careful attention.
SiteMinder is commonly considered an alternative to SmartHOTEL for Nl hotels due to its robust API integrations with over 400 OTAs and direct booking platforms, which enhances operational efficiency and reduces over bookings, though its support for complex issues may experience delays.
SiteMinder is commonly considered an alternative to SmartHOTEL for Ch hotels, offering robust OTA distribution capabilities and reliable customer support, though its usability and support response times may not align perfectly with the needs of clients looking for faster issue resolution.
SiteMinder is commonly considered an alternative to SmartHOTEL for hotels in Germany, particularly because of its robust support team that facilitates quick problem resolution and its comprehensive integration with multiple OTAs and PMS providers, though initial setup and integration may require careful attention.
SiteMinder is commonly considered an alternative to SmartHOTEL for Nl hotels due to its robust API integrations with over 400 OTAs and direct booking platforms, which enhances operational efficiency and reduces over bookings, though its support for complex issues may experience delays.
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Achievements
This vendor's trending score is rising, SmartHOTEL (Channel Manager) is the #26 most trending product in the Channel Managers category (out of 149) and the #710 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSmartHOTEL’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
More new channels. More new guests.
More Channels. More Bookings. Better OTA Rankings.
Hotelier Rating
Looking for specific info?
Tip top support
Revenue Manager from 25-49 room Bed & Breakfast & Inn in Fengyuan (Taiwan)
positive Company
Reception from 100 to 199 room Boutique in Winterberg (Germany)
Functions perfectly
Manager from 10 to 24 room City Center Hotel in Ghent (Belgium)
Simple and accurate
Service from 25-49 room Bed & Breakfast & Inn in Willingen (Germany)
Experience with Smarthotel
Owner from 5 to 9 room Bed & Breakfast & Inn in Roermond (Netherlands)
User-friendly channel manager with a great support department.
Manager Sales & Marketing from 75-99 room Airport/Conference Hotel in Den Dolder (Netherlands)
Easy to work with
Front office manager from 25-49 room Branded Hotel in Amsterdam (Netherlands)
Service
Hoofd Receptie from 75-99 room Airport/Conference Hotel in Den Dolder (Netherlands)
The channel manager is fast and efficient
eigenaar from 10 to 24 room in Slenaken (Netherlands)
Easy product to work with
Hotel owner from 10 to 24 room in Witteveen (Netherlands)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Smarthotel has great integration with our PMS system and works very fast. Integration and channel set up processes are not complicated and easy to learn. Reservation deliveries from OTA's and PMS updates(inventory,rate etc) are always processed quickly.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
We have business partnership with Smarthotel for more than 5 years and their support team is always ready to answer when you need help. User interface is not complicated at all. Has great integration with PMS.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are looking for a system with simple UI and easily reachable customer service you may definitely go with Smarthotel. If you have worries about complicated systems, you may be sure that Smarthotel is not one of them.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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SmartHOTEL has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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