World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
SmartHOTEL (Channel Manager)
4.4 (82 REVIEWS)
Ranked 20 (out of 110) in Channel Managers
Increase your hotel revenue, online bookings and avoid overbookings with real-time, automated 2-way online distribution.
89% recommended by 77 hotels
Bell - AI powered product analyst
I analyzed all of SmartHOTEL’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like the efficiency and flexibility that SmartHotels' tools provide. The product excels in offering a fully automated digital booking system, extensive integration capabilities, and quick resolutions for custom feature requests without added costs. The system is user-friendly and highly secure, making it easier for hoteliers to manage availability, rates, and reservations, which improves operational efficiency and customer experience, thereby increasing revenue and reducing costs.
What Types of Hotels SmartHOTEL is Popular For
Size
5 | X-Small (1-9 room)
9 | Small (10-24 room)
23 | Medium (25-74 room)
21 | Large (75-199 room)
13 | X-Large (200+ room)
Country
9 | Germany
5 | Switzerland
4 | United Kingdom
3 | Ireland
3 | Denmark
3 | Sweden
3 | Belgium
2 | Italy
2 | Austria
2 | United States of America
2 | Finland
2 | India
1 | Taiwan
1 | Norway
1 | Serbia
1 | France
1 | Greece
1 | Spain
1 | Netherlands
1 | Vietnam
1 | Poland
1 | Mexico
Type
31 | Boutiques
25 | City Center Hotels
21 | Limited Service & Budget Hotels
20 | Branded Hotels
20 | Airport/Conference Hotels
16 | Bed & Breakfast & Inns
16 | Luxury Hotels
8 | Resorts
4 | Extended Stay & Serviced Apartments
4 | Hostels
4 | Vacation Rentals & Villas
Region
43 | Europe
4 | Asia Pacific
3 | North America
Category
82 | Channel Managers
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SmartHOTEL products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SmartHOTEL Reviews Analyzed: 82
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SmartHOTEL Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by SmartHOTEL
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SmartHOTEL's Provided Description:
"Providing freedom to Hoteliers Your time is precious and should be dedicated to optimising your guest experience. Avoid overbookings, time-consuming manual channel management, errors and missed opportunities. Increase your online bookings with the SmartHOTEL Channel Manager."
SmartHOTEL (Channel Manager) Alternatives
Not sure if SmartHOTEL is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Capabilities
SmartHOTEL doesn’t have any benefits or use cases available
Features
Rate Management
Room Type Mapping
Automation & Syncing
Administration & Settings
Analytics & Reporting
Other
Recommended by
Achievements
This vendor's trending score is rising, SmartHOTEL (Channel Manager) is the #29 most trending product in the Channel Managers category (out of 110) and the #846 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSmartHOTEL’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
SmartHOTEL has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare SmartHOTEL to Top Alternatives
World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
More new channels. More new guests.
Making Online Revenue Easy for Every Hotel
Hotelier Rating
Looking for specific info?
Tip top support
Revenue Manager from 25-49 room Bed & Breakfast & Inn in Fengyuan (Taiwan)
Tip top support
Revenue Manager from 25-49 room Bed & Breakfast & Inn in Fengyuan (Taiwan)
positive Company
Reception from 100 to 199 room Branded Hotel in Winterberg (Germany)
Functions perfectly
Manager from 10 to 24 room City Center Hotel in Ghent (Belgium)
Simple and accurate
Service from 25-49 room Bed & Breakfast & Inn in Willingen (Germany)
Experience with Smarthotel
Owner from 5 to 9 room Bed & Breakfast & Inn in Roermond (The Netherlands)
User-friendly channel manager with a great support department.
Manager Sales & Marketing from 75-99 room Airport/Conference Hotel in Den Dolder (The Netherlands)
Easy to work with
Front office manager from 25-49 room Branded Hotel in Amsterdam (The Netherlands)
Service
Hoofd Receptie from 75-99 room Airport/Conference Hotel in Den Dolder (The Netherlands)
The channel manager is fast and efficient
eigenaar from 10 to 24 room in Slenaken (The Netherlands)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Smarthotel has great integration with our PMS system and works very fast. Integration and channel set up processes are not complicated and easy to learn. Reservation deliveries from OTA's and PMS updates(inventory,rate etc) are always processed quickly.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
We have business partnership with Smarthotel for more than 5 years and their support team is always ready to answer when you need help. User interface is not complicated at all. Has great integration with PMS.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are looking for a system with simple UI and easily reachable customer service you may definitely go with Smarthotel. If you have worries about complicated systems, you may be sure that Smarthotel is not one of them.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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SmartHOTEL has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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