The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 549 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Campgest shines .
HOTELTIME shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Payment processing and Guest CRM.
Side-by-side ratings based on 549 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 549 |
After analyzing 549 verified reviews, Campgest users most value its , while HOTELTIME users highlight user interface and learning curve, technical support, reporting and analytics. Click any theme to see what reviewers say.
| Campgest |
|
|---|---|
| Pros | |
|
+
User Interface and Learning Curve
▾
|
|
|
+
Technical Support
▾
|
|
|
+
Reporting and Analytics
▾
|
|
|
+
System Stability and Updates
▾
|
|
| Cons | |
|
−
Customization Options
▾
|
|
|
−
Automation Features
▾
|
|
|
−
Mobile Optimization
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Campgest |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #5 219 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 238 reviews |
| Large (75-199 rooms) ▾ | — | #2 46 reviews |
| X-Large (200+ rooms) ▾ | — | #8 7 reviews |
By Property Type
| Segment | Campgest |
|
|---|---|---|
| Boutique ▾ | — | #5 239 reviews |
| Luxury ▾ | — | #3 241 reviews |
| Branded / Chain ▾ | — | #4 143 reviews |
| Extended Stay ▾ | — | #4 49 reviews |
By Region
| Segment | Campgest |
|
|---|---|---|
| North America | — | #52 4 reviews |
| Europe ▾ | — | #2 384 reviews |
| Asia Pacific ▾ | — | #5 111 reviews |
| Middle East ▾ | — | #1 21 reviews |
Choosing the right property management system (PMS) can define your hotel’s efficiency, guest satisfaction, and overall profitability. You’re currently evaluating Campgest by Campgest and HotelTime PMS by HOTELTIME—two options that aim to streamline operations but differ significantly in features, user experience, and market presence. With HotelTime’s extensive reviews and ongoing support, it’s clear which system offers more current, proven value for your hotel.
Both platforms are designed to automate reservations, manage guest data, and enhance daily operations, but their market reach and feature sets diverge. Are you prioritizing a widely adopted, feature-rich solution or a niche product tailored for outdoor hospitality? The choice depends on your hotel’s size, complexity, and future growth plans.
Campgest is primarily built for campground and outdoor hospitality management, offering automated booking, real-time availability, and analytics tailored for outdoor spaces. HotelTime, by contrast, covers a broad hotel segment spectrum—from boutique hotels to large resorts—offering over 50 integrated features like POS, guest CRM, and revenue management.
HotelTime’s 433 reviews and recent ratings give it a clear edge over Campgest, which currently has no reviews or user feedback available. While Campgest’s focus is narrower, HotelTime’s platform has been tested and refined across diverse hotel types and regions. Are you seeking a specialized system or a flexible, proven platform with extensive user validation?
If your hotel needs an all-in-one, scalable PMS that integrates with POS, channel managers, and guest CRM, HotelTime is the clear choice. Its extensive feature set (51 unique modules) suits properties of all sizes, especially those aiming for operational automation and data-driven decision-making.
Conversely, if your property is a campground, RV park, or outdoor hospitality business seeking reservations management and real-time availability, Campgest might seem appealing. However, with no reviews or recent user feedback, its real-world effectiveness remains unverified. For most hoteliers, HotelTime’s proven track record and feature breadth outweigh Campgest’s narrow niche.
HotelTime scores a 4.66/5 for ease of use, with reviews highlighting its intuitive interface, simple onboarding, and staff-friendly design. Users note that once familiar, staff can manage reservations, reports, and operations efficiently, with support from detailed onboarding and ongoing assistance.
Campgest’s usability is unverified, given its lack of reviews or user feedback. Without concrete data, it’s uncertain whether Campgest offers a user-friendly experience or if your team would face a steep learning curve. Given HotelTime’s demonstrated ease of adoption and recent positive reviews, it holds a decisive advantage here.
Edge: HotelTime.
HotelTime boasts 51 features, including integrated CRS, guest CRM, payment processing, online booking engine, revenue management, housekeeping modules, mobile apps, and sophisticated automation tools. It also supports multi-currency, multi-lingual operations, and offers extensive third-party integrations.
Campgest offers no additional features beyond basic reservation and availability management, based on available data. For hotels seeking comprehensive operational tools, HotelTime’s extensive feature set clearly surpasses Campgest’s minimal offerings. The added functionalities can significantly improve efficiency and guest experience.
Edge: HotelTime.
HotelTime has a 4.73/5 customer support rating, with reviews praising quick responses, helpful onboarding, and ongoing assistance. Many users emphasize that HotelTime’s support team is responsive, knowledgeable, and instrumental in maximizing platform benefits.
Campgest’s support ratings and reviews are unavailable, making it difficult to assess its customer service quality. In the hospitality industry, reliable support can be vital, especially during onboarding or system issues. HotelTime’s proven support reputation offers peace of mind.
Edge: HotelTime.
HotelTime offers 58 verified integrations with POS systems, channel managers, payment gateways, and third-party modules like STR and Profitroom. These integrations allow a hotel to build a tailored, interconnected tech stack.
Campgest has no verified partners or integrations listed, limiting its ability to connect with other operational tools. For most hotels, especially those with existing systems, HotelTime’s wide integration network provides greater flexibility and operational cohesion.
Edge: HotelTime.
Without reviews for Campgest, HotelTime’s reviews speak volumes: 4.83/5 overall, with recent feedback highlighting its user-friendliness, automation, and support. Hoteliers across segments—boutique, resort, city center—rate it highly, especially for operational efficiency and staff ease.
Campgest’s lack of feedback means no comparative hotel ratings exist. Based on HotelTime’s substantial and recent reviews, it clearly commands higher user satisfaction.
Edge: HotelTime.
Campgest does not list pricing details publicly or offer a trial, suggesting it may be customized or niche-specific. HotelTime charges a $600 monthly base fee, with no implementation or setup fees, providing transparent, predictable costs.
For hotels seeking clarity and budgeting ease, HotelTime’s straightforward pricing model offers transparency. The absence of public pricing for Campgest complicates cost comparisons.
Edge: HotelTime.
Not ideal if...
Not ideal if...
HotelTime’s key advantage is its established market presence, with over 650 properties across 20+ countries and a strong review history. Its extensive feature set, ease of use, and support system make it a reliable choice for hotels seeking a comprehensive, scalable solution.
Campgest’s focus on outdoor hospitality and reservation management positions it well for niche markets, but the lack of reviews or recent user feedback limits confidence in its performance. For mainstream hotels, HotelTime’s proven track record and broad capabilities are decisive.
If your hotel requires a flexible, feature-rich platform with a vibrant support system, HotelTime is the preferable choice. Its extensive integrations and proven satisfaction ratings position it as the more dependable PMS for most properties.
However, if your property is a campground or RV park seeking straightforward reservation management with no need for complex features, Campgest may serve your niche needs—though its unverified status warrants caution.
In summary, HotelTime offers a robust, well-supported, and widely adopted platform ideal for diverse hotel operations. Its recent reviews and high ratings affirm its value, making it the recommended choice for most hoteliers evaluating PMS options today.
According to HTR's product database, Campgest and HotelTime PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Campgest |
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| EPoS | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Campgest and HotelTime PMS share many core Property Management Systems features, but each has unique capabilities. Campgest offers 0 verified integration partners, while HotelTime PMS offers 58. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Campgest: No. HotelTime PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Campgest has an HT Score of 0 and HOTELTIME has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor