Campgest vs. roommaster PMS:
Which Is Right for You?

The Decision

Choosing the right property management system is critical to your hotel’s efficiency and guest experience. Both Campgest by Campgest and roommaster PMS aim to streamline operations, but their target markets, features, and user feedback differ significantly. Your decision hinges on whether you need a specialized campground management solution or a more comprehensive hotel-focused system.

Campgest appears to be tailored for outdoor hospitality providers, while roommaster caters broadly to hotels and multi-property chains. Do you want a software built specifically for campgrounds and RV parks, or a versatile PMS for traditional hotels?

Is Campgest or roommaster Better for Hotels?

Campgest, designed for campgrounds, RV parks, and outdoor hospitality, offers reservation and payment tools suited for outdoor businesses. roommaster, on the other hand, provides a full suite of hotel management features, including reservations, housekeeping, financial reporting, and integrations.

While Campgest aims to improve bookings and occupancy through automation, roommaster emphasizes operational control, real-time reporting, and multi-property management. If your property is a hotel or resort, roommaster’s extensive feature set directly addresses your needs.

Recent reviews favor roommaster’s proven track record, with 83 reviews and a 4.33/5 rating, compared to Campgest’s lack of reviews and a 0/5 rating. The absence of recent feedback for Campgest raises questions about its current effectiveness in hotel settings. Are you prepared to rely on unverified tools, or do you want a system with a substantial user base and recent positive feedback?

roommaster vs Campgest: Which Should Your Hotel Choose?

If your hotel requires robust reservation management, detailed reporting, and integrations with channel managers and POS systems, go with roommaster. It’s designed for hotels of all sizes, especially those seeking to centralize operations and improve data-driven decision-making.

If your hotel operates on a smaller scale or is part of an outdoor or campground niche, Campgest could seem appealing, but the lack of recent reviews and features makes it risky. With data showing roommaster’s extensive feature count (over 60 features) and proven ROI, it’s the safer, more reliable choice for hotel operators.

Your decision should depend on the complexity of your operations: for comprehensive control, choose roommaster; for outdoor hospitality, consider Campgest—yet the latter’s unverified status makes roommaster the more secure option.

Is Campgest or roommaster Easier to Use?

roommaster scores remarkably well in ease of use, with a 4.22/5 rating and 17 recent reviews in the past six months. Users highlight its intuitive interface, quick onboarding, and ability to adapt for staff of varying tech skills.

Campgest, however, offers no review data, and its user experience is unverified. Its website describes a “user-friendly interface,” but the absence of actual user feedback leaves its usability uncertain.

Edge: roommaster. Its recent reviews and high ratings confirm a user-friendly experience, essential for quick staff adoption and ongoing operational efficiency.

Which Has Better Features: Campgest or roommaster?

roommaster boasts over 60 features, including channel management, revenue optimization, online booking, guest profiles, CRM, and integrated POS. These tools support complex hotel needs like group bookings, automated night audits, and multi-currency transactions.

Campgest, by contrast, has no confirmed features or integrations. It’s marketed as a campground-specific tool, not a full hotel management suite. Its limited scope makes it unsuitable for hotels needing comprehensive control.

Edge: roommaster. Its extensive feature set, proven in hotel environments, offers more capabilities to improve your property’s performance and guest experience.

Which Has Better Customer Support: Campgest or roommaster?

roommaster’s support scores a 4.25/5 from 83 reviews, with many praising quick responses and helpful service, despite some noting inconsistent experiences. Recent reviews highlight support staff’s competence in problem-solving, critical for ongoing hotel operations.

Campgest offers no customer support ratings or recent feedback, making it impossible to assess service quality. Its lack of reviews and support data makes it a risky choice if reliable assistance is vital.

Edge: roommaster. Established support ratings and recent positive reviews make it the more dependable partner for your hotel.

Which Has More Integrations: Campgest or roommaster?

roommaster integrates with 56 verified partners, including major channel managers, POS systems, and property services like Sage, Volo, and GuestCentric. This breadth allows seamless data flow across your property’s tech ecosystem.

Campgest has no verified integrations, limiting its ability to connect with other systems. If your hotel relies on a multi-system setup, roommaster’s extensive integrations are crucial.

Edge: roommaster. Its proven integration network ensures your operations remain connected and efficient.

Which Do Hoteliers Rate Higher: Campgest or roommaster?

With 83 reviews and a 4.33/5 score, roommaster’s user base—spanning boutique, resort, and chain hotels—rates it highly for functionality and support. Recent reviews emphasize its role in reducing manual work and improving data accuracy.

Campgest, lacking reviews altogether, cannot be rated, but its zero score and absence of recent feedback suggest it’s not currently trusted by hoteliers.

Edge: roommaster. With significant recent feedback and high ratings, it’s clearly favored among hotel operators.

How Much Do Campgest and roommaster Cost?

Campgest offers no pricing information publicly, implying a customized or unclear pricing model. roommaster’s base price is $500 per month, with no free tier or trial available, but it’s a transparent, straightforward fee.

Given the lack of data on Campgest’s cost and the known investment in roommaster, your budget and transparency needs should guide your choice. For predictable expenses and proven value, roommaster’s pricing is clear.

What Type of Hotel Should Use Campgest?

• Hotels or campgrounds operating primarily outdoors, RV parks, or outdoor hospitality businesses seeking reservation automation.
• Small-scale properties with straightforward operational needs.
• Businesses that prioritize simplicity over extensive features.
• Managers looking for a niche solution to streamline outdoor bookings.

Not ideal if:

• You operate a traditional hotel or resort.
• Your property requires detailed financial reporting and integrations.
• You need multi-property management capabilities.
• Your team prefers a system with verified reviews and ongoing support.

What Type of Hotel Should Use roommaster?

• Hotels of any size seeking a centralized system for reservations, front desk, housekeeping, and finance.
• Multi-property chains needing real-time reporting and global oversight.
• Hotels focused on revenue management, guest CRM, and automated communication.
• Properties aiming to reduce manual errors and improve operational efficiency.

Not ideal if:

• You operate a small, independent property with simple needs.
• Your budget is constrained, and you’re not prepared for a $500/month system.
• You require a lightweight or niche campground-specific tool.
• You prefer a system without a large support and partner network.

roommaster vs Campgest: The Bottom Line for Hotels

Roommaster presents a comprehensive, feature-rich hotel PMS with extensive integrations and recent positive reviews. Its broad functionality and proven support make it suitable for hotels seeking operational control and data insights.

Campgest, although designed for outdoor hospitality, lacks recent reviews, features, and visible support, making it a risky choice for hotels. Its niche focus may suit campground operators but is unlikely to serve traditional hoteliers effectively.

If you need an established, full-featured hotel management system, roommaster is the clear choice. Campgest’s unverified status and limited scope restrict its usefulness to outdoor hospitality businesses only. For most hotels, roommaster offers a safer, more reliable path to operational excellence.