Compare Cendyn CRM vs Amadeus – Guest Management Solutions vs SHR Customer Relationship Management (CRM)

Cendyn

Cendyn CRM

16 reviews
Amadeus

Amadeus – Guest Management Solutions

8 reviews
SHR Group

SHR Customer Relationship Management (CRM)

30 reviews

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Compare Cendyn CRM vs Amadeus – Guest Management Solutions vs SHR Customer Relationship Management (CRM)

Hotel CRM & Email Marketing vendor comparison between Cendyn CRM vs Amadeus – Guest Management Solutions vs SHR Customer Relationship Management (CRM). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 54 verified hotelier reviews across 20 countries.

Cendyn

Cendyn

Ranked 15 (out of 64)

4.8
16 reviews
View profile
Amadeus

Amadeus

Ranked 18 (out of 64)

4.1
8 reviews
View profile
SHR Group

SHR Group

Ranked 7 (out of 64)

4.8
30 reviews
View profile

Ratings Summary

HT Score

Cendyn CRM

unranked HTScore Icon

Amadeus – Guest Management Solutions

unranked HTScore Icon

SHR Customer Relationship Management (CRM)

84 HTScore Icon
Popularity

Cendyn CRM

16 verified reviews

Amadeus – Guest Management Solutions

8 verified reviews

SHR Customer Relationship Management (CRM)

30 verified reviews
Likelihood to Recommend

Cendyn CRM

95%

Amadeus – Guest Management Solutions

81%

SHR Customer Relationship Management (CRM)

96%
Ease of Use

Cendyn CRM

4

Amadeus – Guest Management Solutions

3.4

SHR Customer Relationship Management (CRM)

4.8
ROI

Cendyn CRM

4.6

Amadeus – Guest Management Solutions

3.6

SHR Customer Relationship Management (CRM)

4.8
Implementation

Cendyn CRM

4.6

Amadeus – Guest Management Solutions

3.5

SHR Customer Relationship Management (CRM)

4.8
Customer Support

Cendyn CRM

4.5

Verified Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

SHR Customer Relationship Management (CRM)

4.9

Verified Customer Support

Certificate of Excellence

Cendyn CRM

Amadeus – Guest Management Solutions

SHR Customer Relationship Management (CRM)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Cendyn CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

SHR Customer Relationship Management (CRM)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Cendyn
vs.
Amadeus
vs.
SHR Group

Customers

Top 3 Segments

Cendyn CRM

Luxury Hotels - 50%
Resorts - 25%
City Center Hotels - 6%

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

SHR Customer Relationship Management (CRM)

Boutiques - 27%
Luxury Hotels - 25%
City Center Hotels - 10%
Featured clients

Cendyn CRM

Cendyn doesn’t have any featured brands available

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cendyn Average Cendyn

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Cendyn CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

SHR Customer Relationship Management (CRM)

Pricing Available By Request
SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Cendyn
vs.
Amadeus
vs.
SHR Group

What Customers Are Saying

Most Recent Review

Cendyn CRM

Email Marketing

Digital Executive

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

SHR Customer Relationship Management (CRM)

Amazing system.

Revenue and Reservations Manager from Stellenbosch (South Africa)
Most Positive Review

Cendyn CRM

Helpful tech support

Marketing Executive from London (United Kingdom)

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
Most Critical

Cendyn CRM

Helpful tech support

Marketing Executive from London (United Kingdom)

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
References

Cendyn CRM

Cendyn doesn’t have any references available

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available
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General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Cendyn CRM

Property Management Systems (42) Booking Engine (20) Hotel Management Software (19)

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

SHR Customer Relationship Management (CRM)

Property Management Systems (26) Hotel Management Software (12) Booking Engine (11)
Recent Articles

SHR Customer Relationship Management (CRM)

SHR Group doesn’t have any recent articles