Compare Cendyn Digital Marketing Platform vs FornovaEC (E-Commerce Optimizer) vs TrustYou Customer Experience Platform (CXP)

Cendyn

Cendyn Digital Marketing Platform

27 reviews
Fornova

FornovaEC (E-Commerce Optimizer)

4 reviews
TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews

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Compare Cendyn Digital Marketing Platform vs FornovaEC (E-Commerce Optimizer) vs TrustYou Customer Experience Platform (CXP)

Hotel Metasearch Management Software vendor comparison between Cendyn Digital Marketing Platform vs FornovaEC (E-Commerce Optimizer) vs TrustYou Customer Experience Platform (CXP). Find out which Hotel Metasearch Management Software is right for you based on realtime data from 321 verified hotelier reviews across 77 countries.

Cendyn

Cendyn

Ranked 4 (out of 26)

4.6
27 reviews
View profile
Fornova

Fornova

Ranked 14 (out of 26)

4.9
4 reviews
View profile
TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile

Ratings Summary

HT Score

Cendyn Digital Marketing Platform

80 HTScore Icon

FornovaEC (E-Commerce Optimizer)

unranked HTScore Icon

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon
Popularity

Cendyn Digital Marketing Platform

27 verified reviews

FornovaEC (E-Commerce Optimizer)

4 verified reviews

TrustYou Customer Experience Platform (CXP)

290 verified reviews
Likelihood to Recommend

Cendyn Digital Marketing Platform

91%

FornovaEC (E-Commerce Optimizer)

98%

TrustYou Customer Experience Platform (CXP)

88%
Ease of Use

Cendyn Digital Marketing Platform

4.6

FornovaEC (E-Commerce Optimizer)

5

TrustYou Customer Experience Platform (CXP)

4.5
ROI

Cendyn Digital Marketing Platform

4.4

FornovaEC (E-Commerce Optimizer)

4.8

TrustYou Customer Experience Platform (CXP)

4.2
Implementation

Cendyn Digital Marketing Platform

4.2

FornovaEC (E-Commerce Optimizer)

Not enough data available

TrustYou Customer Experience Platform (CXP)

4.3
Customer Support

Cendyn Digital Marketing Platform

4.7

Verified Customer Support

FornovaEC (E-Commerce Optimizer)

5

Verified Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Certificate of Excellence

Cendyn Digital Marketing Platform

FornovaEC (E-Commerce Optimizer)

TrustYou Customer Experience Platform (CXP)

Features

Services

E-commerce consulting

Metasearch Survelliance

Metasearch connectivity

Meta search marketing

Reporting & Analytics

Marketing dashboard

Other

Marketing dashboard

Case Management

SMS text messaging

Cendyn Digital Marketing Platform

Services

Reporting & Analytics

Other

FornovaEC (E-Commerce Optimizer)

Services

Reporting & Analytics

Other

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Cendyn
vs.
Fornova
vs.
TrustYou

Customers

Top 3 Segments

Cendyn Digital Marketing Platform

Boutiques - 25%
City Center Hotels - 15%
Branded Hotels - 15%

FornovaEC (E-Commerce Optimizer)

Resorts - 75%
Hostels - 25%
Motels - 0%

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%
Featured clients

Cendyn Digital Marketing Platform

-

TrustYou Customer Experience Platform (CXP)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cendyn Average Cendyn

Pricing Available By Request

Fornova has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Cendyn Digital Marketing Platform

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

FornovaEC (E-Commerce Optimizer)

Pricing Available By Request
Fornova has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Cendyn
vs.
Fornova
vs.
TrustYou

What Customers Are Saying

Most Recent Review

Cendyn Digital Marketing Platform

Very efficient product and team to manage your metasearch visibility

Directrice des ventes et du RM

FornovaEC (E-Commerce Optimizer)

Excellent

Executive OTA and Distribution

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)
Most Positive Review

Cendyn Digital Marketing Platform

A powerful tool to increase sales

Chief Executive Officer

FornovaEC (E-Commerce Optimizer)

Good system with great support

Revenue Manager

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources
Most Critical

Cendyn Digital Marketing Platform

Strong metasearch performance tooling

Head of Online Media

FornovaEC (E-Commerce Optimizer)

Good system with great support

Revenue Manager

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM
References

Cendyn Digital Marketing Platform

Stéphane Radi
CEO Contact Hôtels

Juan Giraldo
Head of Performance Marketing Calle 7D

Eduardo Gomez de la Mata
Corporate Head of Marketing & Digital Strategy

Angélique Chabrerie
Owner Hôtel Marceau Champs Elysees-PARIS

-

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

General Info

Screenshots
Integrations

Cendyn Digital Marketing Platform

Property Management Systems (42) Booking Engine (20) Hotel Management Software (19)

FornovaEC (E-Commerce Optimizer)

Property Management Systems (4) Revenue Management Systems (2) Hotel Restaurant POS Systems (2)

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)
Recent Articles

FornovaEC (E-Commerce Optimizer)

Fornova doesn’t have any recent articles