The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 44 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ChargeAutomation shines in ease of use and customer support , with exclusive features like GlobalPayments (Credit Card Processing) and Lobby Kiosk.
Ulyses Tesipro shines .
Side-by-side ratings based on 44 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 44 | 0 |
After analyzing 44 verified reviews, ChargeAutomation users most value its payment processing, contactless check-in, customer support, while Ulyses Tesipro users highlight . Click any theme to see what reviewers say.
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Ulyses Tesipro |
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Payment Processing
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Contactless Check-in
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Customer Support
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Upselling Features
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Customization Limitations
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PMS Integration
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Customer Reviews
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Ulyses Tesipro |
|---|---|---|
| Small (10-24 rooms) ▾ | #6 13 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 16 reviews | — |
| Large (75-199 rooms) ▾ | #6 5 reviews | — |
| X-Large (200+ rooms) | #13 1 reviews | — |
By Property Type
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Ulyses Tesipro |
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| Boutique ▾ | #6 9 reviews | — |
| Luxury ▾ | #10 6 reviews | — |
| Branded / Chain | #9 4 reviews | — |
| Extended Stay ▾ | #3 18 reviews | — |
By Region
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Ulyses Tesipro |
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| North America ▾ | #4 19 reviews | — |
| Europe ▾ | #6 20 reviews | — |
| Asia Pacific | #5 2 reviews | — |
Both ChargeAutomation Online Check-in and Ulyses Tesipro aim to address contactless check-in processes, but they do so with vastly different levels of market presence and feature sets. ChargeAutomation offers a comprehensive, well-reviewed platform with a track record of recent updates, while Ulyses Tesipro currently lacks reviews and recent customer feedback.
Your choice hinges on whether you prioritize proven functionality and support or are considering a less established solution. What matters more: a product with a solid track record or a newer, unreviewed system?
ChargeAutomation is a full-featured online check-in solution designed specifically for hoteliers, supporting automated ID verification, secure payments, upselling, and guest communications—all through a simple interface. Ulyses Tesipro, on the other hand, lacks publicly available reviews or feature details, making it difficult to assess its capabilities or suitability.
ChargeAutomation's latest reviews, with 42 recent feedback entries, highlight high satisfaction levels and a clear focus on automation, ease of use, and support. Conversely, Ulyses Tesipro offers no recent reviews or user feedback, which severely limits confidence in its current performance or feature set.
Given the data, ChargeAutomation's proven track record makes it the more reliable choice. Can Ulyses Tesipro match the depth of features and support that ChargeAutomation provides?
If your hotel needs a contactless check-in solution with extensive automation, payment processing, and upsell capabilities, ChargeAutomation is the better fit. Its wide array of features—like ID verification, security deposits, digital guest portal, and PMS integration—are backed by strong user reviews and a 98% likelihood to recommend.
If, however, your hotel is a startup or exploring new solutions without immediate reliance on proven integrations or extensive features, you might consider Ulyses Tesipro, though the lack of reviews makes this a risky gamble. For most established hotels, ChargeAutomation’s proven performance and support outweigh the uncertainty.
In summary, choose ChargeAutomation for reliability, comprehensive features, and ongoing support. Ulyses Tesipro's current lack of data makes it less advisable for decision-makers seeking proven solutions.
ChargeAutomation is rated 4.71 out of 5 for ease of use, with reviews praising its user-friendly interface, quick onboarding, and minimal learning curve. Customers mention that the platform feels intuitive, and support is responsive, making staff adoption straightforward.
Ulyses Tesipro, however, has no available reviews or ratings, leaving its ease of use unverified. Without user feedback, it's impossible to assess how intuitive or accessible the platform is for your team.
In this comparison, ChargeAutomation's high usability rating and positive feedback lead clearly. Edge: ChargeAutomation.
ChargeAutomation boasts 30 exclusive features, including PCI compliance, multi-processor payment gateways, secure ID verification, pre-arrival upselling, digital guest portals, and integration with leading PMS providers. These functionalities cover the entire guest onboarding process, from check-in to payment and upselling, with many features tailored specifically for hotel operations.
Ulyses Tesipro provides no publicly documented features or capabilities, making it impossible to compare feature depth or breadth. Its lack of detailed offerings or integrations restricts confidence in its ability to meet hotel requirements.
Based on available data, ChargeAutomation's extensive feature set and proven functionalities make it the clear winner. Edge: ChargeAutomation.
ChargeAutomation scores highly with a 4.9 out of 5 rating for customer support, with reviews highlighting responsive, friendly, and effective assistance. Hoteliers appreciate the quick resolution of issues and support staff's knowledge, which helps ensure smooth implementation and ongoing use.
Ulyses Tesipro has no available reviews or ratings related to customer support, so its service quality remains unverified. This lack of feedback introduces significant uncertainty about the level of support hotel teams can expect.
Given the current data, ChargeAutomation’s support reputation significantly favors it. Edge: ChargeAutomation.
ChargeAutomation connects with 18 verified partners, including key systems like RoomRaccoon, Guesty, HotelTime, and major PMS providers. These integrations facilitate a smoother workflow, reducing manual data entry and synchronization issues.
Ulyses Tesipro offers no publicly verified integrations or partner connections, limiting its interoperability prospects. Without integrations, your team might face increased manual work and data silos.
ChargeAutomation’s established integrations and partner network make it the more flexible option. Edge: ChargeAutomation.
ChargeAutomation enjoys a 98% likelihood to recommend among its users, with reviews emphasizing ease of use, support quality, and feature depth. Its recent reviews confirm strong satisfaction across various hotel types, particularly in vacation rentals and extended stays.
Ulyses Tesipro, lacking any reviews, ratings, or user feedback, cannot be rated or compared. The absence of recent hotel feedback makes it impossible to gauge performance or satisfaction.
Given the volume and recency of reviews, ChargeAutomation’s user satisfaction is clearly superior. Edge: ChargeAutomation.
ChargeAutomation is priced at a flat $200 monthly fee, with no implementation or setup fees, and does not offer a freemium model. Its transparent pricing simplifies budgeting for hotels of all sizes.
Ulyses Tesipro does not publicly disclose its pricing structure, and no trial or demo information is available, leaving potential buyers in the dark regarding costs.
ChargeAutomation’s clear and predictable pricing structure provides better value and planning certainty. Edge: ChargeAutomation.
Not ideal if your hotel:
Not ideal if your hotel:
ChargeAutomation presents a comprehensive, well-reviewed platform with a proven track record, making it a reliable choice for hotels seeking automation and guest experience improvements. Its extensive features, support, and integrations are backed by recent, positive reviews from a diverse hotel segment.
Ulyses Tesipro, lacking reviews and detailed feature information, remains an unverified option. Without evidence of performance, support, or integration, it’s not advisable for hotels that require dependable contactless check-in solutions.
If you want a trusted, feature-rich platform with ongoing support, ChargeAutomation is the clear choice. For hotels comfortable with unproven solutions and willing to take a risk, Ulyses Tesipro might be considered, but the lack of data diminishes confidence significantly.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Ulyses Tesipro | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, ChargeAutomation Online Check-in and Speeron Guest Experience System share 0 features. Here are the key differences — features one has that the other lacks.
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Ulyses Tesipro |
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| Chase (Credit Card Processing) | ||
| First Data (Credit Card Processing) | ||
| Heartland (Credit Card Processing) | ||
| Multi-Processor Gateway | ||
| PCI Compliance | ||
| Vantiv (Credit Card Processing) |
Showing top differences. 18 more features differ between these products.
What hoteliers love
The software's automated payment processing feature is praised for handling payments, security deposits, and chargebacks. Users appreciate how it mini... The software's automated payment processing feature is praised for handling payments, security deposits, and chargebacks. Users appreciate how it minimizes fraud and error, saving time and reducing labor costs. Payment automation facilitates smoother operations and enhances financial security for both hotels and guests.
ChargeAutomation simplifies the check-in process with its robust contactless solution. Reviews frequently highlight how the system allows guests to co... ChargeAutomation simplifies the check-in process with its robust contactless solution. Reviews frequently highlight how the system allows guests to complete check-in remotely, reducing front desk traffic and wait times. This feature is especially beneficial in minimizing manual work, improving operational efficiency, and creating a better guest experience.
While support is generally praised for being responsive and helpful, a few reviews noted the need for improvements in response time and additional sup... While support is generally praised for being responsive and helpful, a few reviews noted the need for improvements in response time and additional support personnel. Good support is crucial for resolving issues quickly, thereby affecting the overall experience.
Where hoteliers push back
A critical point raised by some users is the need for more customization options. Reviews mention limitations in the ability to customize the guest po... A critical point raised by some users is the need for more customization options. Reviews mention limitations in the ability to customize the guest portal, email formats, and other interfaces. This lack of flexibility can impact how well the software meets specific needs of different properties.
Although several reviews highlight how ChargeAutomation seamlessly integrates with Property Management Systems (PMS), there are also some criticisms a... Although several reviews highlight how ChargeAutomation seamlessly integrates with Property Management Systems (PMS), there are also some criticisms about its PMS connectivity. Users report issues like synchrony problems and the need for more flexible information transfer capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ChargeAutomation Online Check-in and Speeron Guest Experience System share many core Contactless Check-in features, but each has unique capabilities. ChargeAutomation Online Check-in offers 18 verified integration partners, while Speeron Guest Experience System offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ChargeAutomation Online Check-in leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ChargeAutomation Online Check-in: No. Speeron Guest Experience System: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ChargeAutomation has an HT Score of 24 and Ulyses Tesipro has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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