The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Ulyses Tesipro shines .
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, MyStay users most value its contactless check-in, guest experience, guest communication, while Ulyses Tesipro users highlight . Click any theme to see what reviewers say.
|
|
Ulyses Tesipro |
|---|---|
| Pros | |
|
+
Contactless Check-In
▾
|
|
|
+
Guest Experience
▾
|
|
|
+
Guest Communication
▾
|
|
|
+
Support and Continuous Improvement
▾
|
|
| Cons | |
|
−
Customization Options
▾
|
|
|
−
Integration with PMS
▾
|
|
|
−
System Speed and Performance
▾
|
|
How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Ulyses Tesipro |
|---|---|---|
| Small (10-24 rooms) ▾ | #5 15 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 10 reviews | — |
| Large (75-199 rooms) ▾ | #4 7 reviews | — |
| X-Large (200+ rooms) | #8 3 reviews | — |
By Property Type
| Segment |
|
Ulyses Tesipro |
|---|---|---|
| Boutique ▾ | #5 12 reviews | — |
| Luxury ▾ | #4 11 reviews | — |
| Branded / Chain ▾ | #5 12 reviews | — |
| Extended Stay ▾ | #6 9 reviews | — |
By Region
| Segment |
|
Ulyses Tesipro |
|---|---|---|
| North America | #7 3 reviews | — |
| Europe ▾ | #4 32 reviews | — |
| Asia Pacific | #6 2 reviews | — |
| Middle East | #4 2 reviews | — |
When evaluating contactless check-in solutions, your goal is to find a system that reduces costs, streamlines operations, and enhances guest experience. Both MyStay Check-in by MyStay and Ulyses Tesipro aim to address these needs, but their capabilities and market presence differ significantly. MyStay's extensive review base and feature set make it the more proven choice, especially for hotels seeking a reliable, well-supported solution.
Are you ready to choose the more established platform that can deliver measurable results?
MyStay Check-in leads the comparison with a 5/5 overall rating based on 40 recent reviews, a high NPS of 9.8, and a broad global presence. Ulyses Tesipro has no recent reviews, no publicly available ratings, and no verified integrations, making it difficult to assess its effectiveness or support quality. For hotels prioritizing proven performance and ongoing support, MyStay is the clear winner.
Both products aim to automate and simplify contactless check-in and check-out processes, but MyStay offers a comprehensive solution with 14 exclusive features, including PMS integration, guest segmentation, and multi-channel communication. Ulyses Tesipro, by contrast, has no features listed or verified integrations, which raises questions about its capabilities.
MyStay’s integrations with multiple partners and regional presence across six continents demonstrate its reliability and scalability, while Ulyses Tesipro’s lack of such data suggests it’s either new, less mature, or less supported. Given the current review data, MyStay provides a more robust and trusted platform, but the absence of recent feedback on Ulyses Tesipro makes it difficult to recommend confidently.
Are you prepared to rely on a platform with proven market traction and comprehensive features?
If your hotel needs a contactless check-in system that integrates seamlessly with your existing PMS, supports digital signatures and online payments, and offers multi-channel communication, go with MyStay. Its 40 reviews with an average 5/5 rating and recent positive feedback confirm its effectiveness.
If your hotel is exploring new options without immediate need for proven integrations or extensive features, Ulyses Tesipro might be considered, but the lack of recent review data and verified features makes this a risky choice. For most hoteliers, especially those in need of a reliable, well-supported product, MyStay is the safer, more effective option.
MyStay boasts a 4.91/5 ease of use rating from 40 reviews, with hoteliers praising its intuitive interface and straightforward setup. Users frequently mention how quickly staff can onboard and start using the system, describing it as "very simple" and "efficient," especially for properties aiming for quick deployment.
Ulyses Tesipro, however, has no available ratings or reviews, leaving user experience and onboarding effectiveness unverified. Without concrete data, it's impossible to assess its usability.
Edge: MyStay.
MyStay offers 14 features exclusive to its platform, including PMS integration, guest segmentation, multi-channel messaging, digital payments, and self-service check-in/out. These tools directly support operational efficiency and guest satisfaction.
Ulyses Tesipro provides no documented features or integrations, which raises doubts about its functionality and completeness. With a clear feature advantage and verified capabilities, MyStay is the better choice for hotels seeking a feature-rich, reliable system.
Edge: MyStay.
MyStay’s support ratings are outstanding, with a 4.93/5 score based on 40 recent reviews, and hoteliers describe the team as "very responsive" and "helpful." Reviewers particularly appreciate prompt technical assistance, which is critical for smooth implementation and operation.
Ulyses Tesipro has no available ratings or recent reviews, making it impossible to evaluate its support quality. Given the importance of reliable support in hotel operations, this lack of data favors MyStay.
Edge: MyStay.
MyStay integrates with over 30 verified partners, including well-known property management and channel management solutions like Kwentra, RoomRaccoon, and WuBook. This extensive partner network ensures compatibility with various hotel management ecosystems.
Ulyses Tesipro offers no listed integrations or partnerships, raising questions about its connectivity and scalability. Based on the available data, MyStay’s broad integration options make it the more adaptable platform.
Edge: MyStay.
MyStay’s recent reviews reflect a 5/5 average rating from 40 users, with 98% likelihood to recommend and an NPS of 9.8, indicating strong satisfaction across diverse hotel segments. Hotels in Europe, North America, and other regions particularly praise its ease of use, features, and support.
Ulyses Tesipro has no recent reviews or ratings, preventing a comparison. The absence of feedback suggests it may lack the market traction or proven user satisfaction that MyStay demonstrates.
Edge: MyStay.
MyStay’s pricing starts at $400 per month without a free tier or trial, with no implementation fees. It offers a transparent, flat-rate model, making budgeting straightforward.
Ulyses Tesipro does not list any pricing information or trial options, making it difficult to assess value. The lack of pricing data favors MyStay, especially given its proven track record and feature set.
Not ideal if:
Edge: Hotels needing proven, feature-rich solutions.
Not ideal if:
MyStay Check-in is a mature, proven solution with a comprehensive feature set, strong customer feedback, and an extensive partner network. Its high ratings and recent reviews confirm that it reliably reduces costs and enhances guest experience, making it suitable for hotels of all sizes, especially those seeking a trusted vendor.
Ulyses Tesipro, lacking recent reviews, verified features, and integrations, presents significant unknowns about its effectiveness and support quality. It may suit niche markets or experimental projects but falls short for hotels prioritizing stability, support, and proven results.
In conclusion, if your hotel needs a contactless check-in system with a track record of success, go with MyStay. If you are exploring options without immediate requirements for a tested platform, Ulyses Tesipro might be worth monitoring, but it’s not recommended for your core operations today.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Ulyses Tesipro | |
|---|---|---|
| Starting Price | From $400/mo | — |
According to HTR's product database, MyStay Check in and Speeron Guest Experience System share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Ulyses Tesipro |
|---|---|---|
| Ancillary Product Merchandising | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| PMS Integration | ||
| Room Upgrade Merchandising | ||
| Segmentation |
Showing top differences. 2 more features differ between these products.
What hoteliers love
Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.
Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.
Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.
Where hoteliers push back
Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.
MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MyStay Check in and Speeron Guest Experience System share many core Contactless Check-in features, but each has unique capabilities. MyStay Check in offers 30 verified integration partners, while Speeron Guest Experience System offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MyStay Check in: No. Speeron Guest Experience System: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MyStay has an HT Score of 22 and Ulyses Tesipro has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor