The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 83 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Check-in Scan shines .
straiv shines in ease of use and customer support , with exclusive features like Mobile Checkin and Mobile Checkout.
Side-by-side ratings based on 83 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 83 |
After analyzing 83 verified reviews, Check-in Scan users most value its , while straiv users highlight digital check-in and check-out, guest communication and customization, ease of implementation and use. Click any theme to see what reviewers say.
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Digital check-in and check-out
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Guest communication and customization
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Ease of implementation and use
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Continuous improvement and updates
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Payment process issues
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Check-in Scan |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #3 27 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 41 reviews |
| Large (75-199 rooms) ▾ | — | #5 8 reviews |
| X-Large (200+ rooms) ▾ | — | #5 5 reviews |
By Property Type
| Segment | Check-in Scan |
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|---|---|---|
| Boutique ▾ | — | #3 28 reviews |
| Luxury ▾ | — | #9 8 reviews |
| Branded / Chain ▾ | — | #3 19 reviews |
| Extended Stay ▾ | — | #4 18 reviews |
By Region
| Segment | Check-in Scan |
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|---|---|---|
| North America | — | #16 2 reviews |
| Europe ▾ | — | #2 79 reviews |
When choosing a contactless check-in solution for your hotel, you’re looking for a platform that simplifies guest arrivals, integrates smoothly with your systems, and offers reliable support. Check-in Scan and straiv aim to solve these issues but differ significantly in their approach, features, and market presence. Check-in Scan’s limited review and regional reach contrast sharply with straiv’s broader feature set, stronger reputation, and proven track record. Which product aligns best with your hotel’s needs?
Both Check-in Scan and straiv address the core challenge of contactless check-in, allowing guests to bypass front desk queues and reduce staff workload. Check-in Scan offers minimal information, with no recent reviews and a zero-star rating, raising questions about its effectiveness and support. Conversely, straiv boasts a 4.81 out of 5 rating based on 81 reviews, with recent feedback emphasizing its ease of use and integration capabilities.
Check-in Scan presents a very basic, no-frills solution with no detailed feature list, while straiv offers 19 distinct features such as mobile check-in, guest messaging, PMS integration, in-room door lock control, and self-service checkouts. The stark difference suggests straiv provides a more comprehensive and versatile platform suited for hotels seeking a full digital guest journey. Are you willing to rely on a platform with limited reviews and no recent customer feedback, or do you prefer a well-reviewed solution with proven capabilities?
Your choice hinges on your hotel’s profile and operational priorities. If your hotel needs a straightforward, low-cost check-in interface primarily for small or budget properties, Check-in Scan’s limited features might seem appealing—though its lack of recent reviews and unverified support raise doubts. For hotels looking for a robust, multi-functional platform that integrates with existing systems and appeals to mid-market or upscale properties, straiv’s extensive feature set and strong user ratings make it the clear winner.
If your hotel prioritizes guest experience enhancement, operational efficiency, and system integrations, go with straiv. It’s trusted by over 3,400 hotels worldwide, with proven features like contactless check-in/out, guest messaging, and PMS integrations. If minimal complexity and cost are your main concerns, and you’re prepared to accept the risks of limited support and unverified performance, Check-in Scan may be a consideration—but it’s not recommended given the data.
Assessing ease of use, straiv scores 4.69 out of 5 based on reviews, with users praising its intuitive interface, quick onboarding, and practical design. Multiple reviews mention how staff and guests find straiv’s platform straightforward, with clear navigation and flexible modules that require no advanced IT skills.
In contrast, Check-in Scan’s review absence, zero score, and lack of detailed user feedback make it impossible to gauge usability. Its minimal presence suggests limited or no recent user adoption or support. Based on available data, edge: straiv.
straiv outshines Check-in Scan with 19 features, including mobile check-in/out, guest messaging, in-room door lock control, PMS integration, self-service kiosks, and payment solutions. These features cater to a broad range of guest services, enabling hotels to create a seamless digital experience.
Check-in Scan’s feature set appears limited to basic check-in capabilities, with no additional functionalities listed or verified. Its lack of features and integrations makes it less suitable for hotels wanting a comprehensive digital platform. Edge: straiv.
straiv receives a 4.72 out of 5 rating for support, with many reviews highlighting its responsive, helpful team that actively develops the product. Guests report quick problem resolution and ongoing updates based on user feedback, ensuring the platform remains aligned with hospitality needs.
Check-in Scan lacks recent reviews, support ratings, or customer feedback, raising concerns about post-sale assistance and ongoing development. Given straiv’s established support reputation, edge: straiv.
straiv boasts 36 verified integrations, including PMS systems like Oracle Hospitality, Protel, and Mews, as well as third-party services like hotelkit and SALTO Systems. This extensive ecosystem allows your hotel to connect seamlessly with existing infrastructure.
Check-in Scan has no verified integrations or partnerships, limiting its ability to fit into complex hotel tech stacks. The lack of integrations poses a significant obstacle for hotels seeking a unified operational platform. Edge: straiv.
straiv’s 81 recent reviews and 4.81/5 rating reflect broad, current user satisfaction across diverse hotel types, from boutique to serviced apartments. Hoteliers praise its ease of use, support, and feature set, indicating confidence in its reliability.
Check-in Scan’s zero reviews, unverified ratings, and no recent feedback make it impossible to gauge current user sentiment. Given the strong, recent positive feedback for straiv, it clearly holds the higher rating. Edge: straiv.
Check-in Scan’s pricing details are unavailable, but it appears to be a freemium or basic platform with no clear fee structure. straiv charges a flat $500 monthly fee, with no implementation or setup costs disclosed.
The lack of transparent pricing from Check-in Scan suggests it may be less comprehensive or geared toward smaller properties. Straiv’s transparent pricing aligns with its feature-rich platform, making it easier to evaluate value.
Not ideal if:
Not ideal if:
The core difference lies in their scope and reputation. Check-in Scan offers a basic check-in interface with no recent reviews or proven support, making it risky for most hotels. Straiv provides a feature-rich, well-reviewed platform trusted by thousands of properties, with broad integrations and ongoing development.
Choose Check-in Scan only if your needs are minimal, your budget very tight, and you accept the risks associated with limited feedback. For most hotels seeking a reliable, scalable solution that enhances the guest experience and simplifies operations, straiv is clearly the superior choice.
If you need a comprehensive digital guest journey with quick implementation, strong support, and proven integrations, go with straiv. Its extensive feature set and recent positive reviews make it the more dependable option for your team’s long-term success.
In summary, straiv offers a more complete, supported, and widely adopted platform, making it the preferred choice for hotels ready to embrace contactless check-in and digital guest services.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Check-in Scan |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Check-in Scan and straiv share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Check-in Scan |
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| Hotel Directory | ||
| Local Recommendations | ||
| Mobile Checkin | ||
| Mobile Checkout | ||
| Room Service Ordering | ||
| Web-app |
Showing top differences. 7 more features differ between these products.
What hoteliers love
Digital check-in and check-out are praised for significantly reducing waiting times for guests and administrative burdens for staff. Reviews emphasize... Digital check-in and check-out are praised for significantly reducing waiting times for guests and administrative burdens for staff. Reviews emphasize the benefits of contactless processes, especially during the COVID-19 era, providing guests with seamless and flexible arrivals and departures, while ensuring compliance with health safety protocols.
Users appreciate the ability to communicate directly with guests through journey mailing and other customizable modules. This facilitates timely infor... Users appreciate the ability to communicate directly with guests through journey mailing and other customizable modules. This facilitates timely information exchange, promotional offers, and enhances overall guest satisfaction. Reviews laud the flexibility in designing guest interactions based on individual hotel needs.
Straiv receives high marks for the ease with which its system can be implemented, requiring no advanced IT skills. Reviews consistently mention the to... Straiv receives high marks for the ease with which its system can be implemented, requiring no advanced IT skills. Reviews consistently mention the tool's intuitive user interface, making it easy for both staff and guests to interact with the system.
Where hoteliers push back
Some users report issues with the payment processing feature, such as delays and incomplete data transfers. Improvements in integrating multiple payme... Some users report issues with the payment processing feature, such as delays and incomplete data transfers. Improvements in integrating multiple payment gateways are suggested to enhance efficiency and reliability.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Check-in Scan and straiv share many core Contactless Check-in features, but each has unique capabilities. Check-in Scan offers 0 verified integration partners, while straiv offers 37. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. straiv leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Check-in Scan: No. straiv: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Check-in Scan has an HT Score of 0 and straiv has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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