The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 99 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Fourth Dimension Software Systems India Pvt Ltd. shines , with exclusive features like Guest CRM and Tablet/Kiosk Check-in.
Exely shines when it comes to ease of use and daily hotel operations , with exclusive features like Payment Requests and Native Email Marketing.
Side-by-side ratings based on 99 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $400/mo |
| Verified Reviews | 7 | 92 |
After analyzing 99 verified reviews, Fourth Dimension Software Systems India Pvt Ltd. users most value its , while Exely users highlight ease of use and daily hotel operations, support responsiveness and partnership, customizations and workflow flexibility. Click any theme to see what reviewers say.
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Ease of use and daily hotel operations
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Support responsiveness and partnership
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Customizations and workflow flexibility
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Performance, reliability, and stability
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Reporting, analytics, and financial visibility
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Billing, invoicing, and payment handling
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #33 3 reviews | #23 16 reviews |
| Mid-Size (25-74 rooms) ▾ | #26 4 reviews | #17 15 reviews |
| Large (75-199 rooms) ▾ | — | #16 3 reviews |
| X-Large (200+ rooms) | — | #11 1 reviews |
By Property Type
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| Boutique ▾ | #33 3 reviews | #22 13 reviews |
| Luxury ▾ | #26 4 reviews | #20 11 reviews |
| Branded / Chain | #36 1 reviews | #25 2 reviews |
| Extended Stay | — | #21 3 reviews |
By Region
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| North America | — | #22 2 reviews |
| Europe ▾ | — | #24 2 reviews |
| Asia Pacific ▾ | #9 7 reviews | #6 28 reviews |
| Middle East ▾ | — | #7 5 reviews |
Choosing the right hotel management software depends on your hotel’s specific needs, operational complexity, and budget. Both Cheerze Connect and Exely address core management functions but differ significantly in features, market presence, and user support.
Cheerze Connect by Fourth Dimension offers a straightforward, user-friendly approach ideal for properties seeking basic management tools. Meanwhile, Exely provides a broader feature set and stronger integrations, appealing to hotels aiming for revenue growth and online reputation management.
Are you prioritizing ease of use or feature breadth? This comparison will help clarify which fits your hotel best.
Cheerze Connect is built to be approachable for small to mid-sized hotels, with simple interfaces, easy onboarding, and essential features like front-office, reservation, housekeeping, and channel management. Its main strength lies in its affordability and straightforward operation, making it suitable for hotels that want an uncomplicated system.
Exely, on the other hand, offers a more extensive suite with advanced modules like revenue management, guest messaging, and website development, plus robust online reputation tools. Its focus on revenue boost and online tools makes it more appealing for properties that want to scale or increase direct bookings.
The key question: do your hotel’s operations require a simple, budget-friendly system, or are you looking for an integrated platform to grow revenue and online presence?
If your hotel needs an easy-to-use, cost-effective solution with core management functions, Cheerze Connect is the better option, especially given its high ease-of-use rating (4.86/5) and positive recent reviews. Its user-friendly interface and simple setup are perfect for smaller teams or hotels new to management software.
If you require more advanced features like automated night audits, revenue management, website creation, and multi-lingual support, Exely is the stronger choice. Its 48 reviews in the last six months and higher overall rating (81.70) demonstrate recent, active user engagement and satisfaction, especially among hotels prioritizing online growth.
In summary, choose Cheerze if simplicity and affordability matter most; choose Exely if your focus is revenue, branding, and extensive automation.
Cheerze Connect scores slightly higher for ease of use (4.86/5) compared to Exely’s 4.88/5, but both are top-rated in this aspect. Cheerze Connect’s user reviews emphasize its simple interface and straightforward setup, making staff onboarding quick and hassle-free.
Exely’s UI is described as intuitive, with staff appreciating the ease of integrating into daily workflows. Support interactions are highly rated for both, with Exely’s support team praised for responsiveness and continuous improvement.
Edge: Exely.
Cheerze Connect covers essential hotel management features, including front-office, reservations, housekeeping, channel management, and food costing, with 10 unique features like drag-and-drop tapechart, digital registration, and integrated CRS. Its feature set is well-suited for operational basics.
Exely offers a more comprehensive package with 15 unique features, including gift vouchers, automated night audits, native email marketing, and multi-lingual support. Its 23 shared features also include revenue management and group functionality, making it more suitable for hotels seeking growth tools.
Edge: Exely.
Cheerze Connect’s support team scores 4.71/5, with reviews highlighting its politeness and helpfulness. Users appreciate the simplicity of support interactions, especially given the software’s ease of use.
Exely’s support is rated even higher at 4.9/5, with reviews emphasizing their responsiveness and ongoing improvements. Users frequently mention quick resolutions and the team’s proactive approach, reflecting a strong support reputation.
Edge: Exely.
Cheerze Connect integrates with three verified partners, including BookLogic and Onity, suitable for basic channel and device integrations. Its limited integrations may constrain hotels needing extensive third-party connectivity.
Exely boasts eight verified integrations, including prominent partners like Oracle Hospitality, IDeaS, and Booking.com, covering PMS, revenue, and booking engine integrations. For hotels seeking a broader ecosystem, Exely’s integrations are more advantageous.
Edge: Exely.
Cheerze Connect’s reviews are limited to just seven, with a focus on its simplicity and affordability, but lacking in recent feedback or high detail. Its overall rating is not available, limiting confidence.
Exely, with 48 reviews in recent months and an overall rating of approximately 81.70, enjoys more active, current feedback. Hotels across various segments, notably boutique and city-center hotels, rate Exely highly for its functionality and support.
Edge: Exely.
Cheerze Connect is priced at $100/month, making it an affordable option for small to mid-sized hotels. It is sold as a flat monthly fee without hidden costs or implementation fees.
Exely costs $400/month, reflecting its broader feature set and integrations. Its pricing aligns with hotels seeking more automation, revenue tools, and online features, offering value for growth-oriented properties.
Not ideal if:
Not ideal if:
Cheerze Connect is a straightforward, affordable solution that covers essential hotel management functions with a simple user experience. Its recent reviews highlight its ease of use and affordability, making it suitable for hotels that need operational efficiency without complexity.
Exely, with a broader feature set, higher review activity, and more integrations, is designed for properties that want to grow revenue, optimize online presence, and automate key tasks. Its active support and recent positive feedback make it a compelling choice for hotels seeking expansion.
If your hotel values simplicity and cost-efficiency, Cheerze Connect fits perfectly. For hotels aiming for growth, revenue optimization, and online reputation management, Exely is the more fitting choice.
In conclusion, the stronger overall performer based on recent reviews and active engagement is Exely, especially if your hotel needs a versatile, scalable management platform.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $400/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Multi-currency | ||
| Gift Vouchers | ||
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
| Payment Requests | ||
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Marketing & Ecommerce
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| Native Email Marketing | ||
| Group Booking Engine | ||
| Website Development | ||
| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
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Administration & Configuration
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| Multi-lingual | ||
| Multi-currency | ||
| Centralized user & role management | ||
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Customer Management
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| Native Email Marketing | ||
| Guest Feedback Management | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest profiles | ||
| Centralized Messaging | ||
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Front Office
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| Guest Feedback Management | ||
| Housekeeping module | ||
| Property Management System | ||
| Automated night audit | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Calendar view | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Guest Feedback Management | ||
| Gift Vouchers | ||
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| Tablet/Kiosk Check-in | ||
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Housekeeping
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| Housekeeping module | ||
| Automated Space Optimization | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Multi-currency | ||
| Gift Vouchers | ||
| Payment Requests | ||
| Direct billing | ||
| Automated reminders | ||
| Integrated Payment Terminal & Card Reader | ||
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Reservations Management
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| Rate Shopping Module | ||
| Property Management System | ||
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Automated Assignments | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| Rate Shopping Module | ||
| Revenue Management Module | ||
| Pricing Intelligence | ||
| Channel Manager | ||
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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Food & Beverage
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We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
Unique capabilities
What hoteliers love
Exely is consistently described as intuitive, simple, and easy for hotel teams to learn quickly. Reviewers say it streamlines front-desk workflows suc... Exely is consistently described as intuitive, simple, and easy for hotel teams to learn quickly. Reviewers say it streamlines front-desk workflows such as reservations, check-in, and booking handling, making day-to-day operations more organized and efficient.
A large share of reviews praise Exely’s support team for fast responses, helpful guidance, and a strong service mindset. Users often describe the comp... A large share of reviews praise Exely’s support team for fast responses, helpful guidance, and a strong service mindset. Users often describe the company as a dependable partner during setup and daily operations, with some also mentioning marketing or local teams being especially helpful.
A recurring theme is the need for more flexible property-specific customization across forms, invoices, bookings, and interface options. Users want Ex... A recurring theme is the need for more flexible property-specific customization across forms, invoices, bookings, and interface options. Users want Exely to better handle group-booking edits, invoice templates, payment workflows, and other operational edge cases without workarounds.
Where hoteliers push back
Users value the reporting features for daily operational visibility and clear commission tracking, but many ask for more advanced analytics and custom... Users value the reporting features for daily operational visibility and clear commission tracking, but many ask for more advanced analytics and customization. Common requests include real-time reporting, deeper performance analysis, better P&L tools, and more flexible report formats for management.
Reviews show that billing workflows are important, but not always fully flexible for real hotel operations. Users specifically request better invoice... Reviews show that billing workflows are important, but not always fully flexible for real hotel operations. Users specifically request better invoice formatting, easier group-booking edits, consolidated bills for room and service charges, and simpler payment-method setup.
Ranks higher for
Unique capabilities
It depends on your requirements. Cheerze Connect and Exely HMS share many core Hotel Management Software features, but each has unique capabilities. Cheerze Connect offers 3 verified integration partners, while Exely HMS offers 8. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cheerze Connect leads in ease of use at 4.9/5 vs 4.9/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cheerze Connect: No. Exely HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Fourth Dimension Software Systems India Pvt Ltd. has an HT Score of 0 and Exely has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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