Chekin vs. Straiv:
Which Is Right for You?

The Decision

Your hotel aims to streamline the contactless check-in process, enhance guest experience, and automate operations. Both Chekin by CheKin and straiv by straiv offer solutions to meet these needs, but they diverge in focus, features, and user feedback. Chekin emphasizes comprehensive automation and integrations, while straiv concentrates on contactless, guest-friendly digital journeys. Which platform aligns best with your property's specific demands?

Is Chekin or straiv Better for Hotels?

Chekin and straiv both help automate contactless check-in, but they approach the challenge differently. Chekin offers a broader set of features such as guest registration, document scanning, and custom branding, making it suitable for hotels seeking extensive automation and integration. Straiv, however, simplifies the guest journey with mobile check-in/out, guest messaging, and digital concierge functions, emphasizing ease of use and contactless services without requiring app downloads. Do you prioritize feature depth or guest-centered simplicity?

Chekin’s current user base includes vacation rentals, city hotels, and hostels, with a focus on property management automation. Straiv mostly serves boutique, branded, and serviced apartments, showing strength in contactless guest experience and operational efficiency. Chekin’s more extensive feature set is backed by fewer recent reviews, while straiv’s recent reviews—eight in the last six months—indicate a more active and current user base. Given the stronger review activity for straiv, it’s a more current choice for hotels prioritizing recent feedback.

Chekin vs straiv: Which Should Your Hotel Choose?

If your hotel needs deep automation, integrations, and customizable branding, Chekin is the better fit. Its features like online deposits, multi-lingual support, and document scanning cater to larger or more complex operations looking to streamline check-in and compliance tasks.

Conversely, if your hotel values a quick, contactless guest experience with minimal guest app interaction, straiv is preferable. It excels in digital check-in/out, guest messaging, and digital concierge services, ideal for properties focusing on guest convenience and operational simplicity. Your choice depends on whether automation depth or guest ease is your top priority.

Is Chekin or straiv Easier to Use?

Chekin scores slightly higher in ease of use, with a rating of 4.67/5, compared to straiv’s 4.69/5. Both platforms are praised for intuitive interfaces, with Chekin’s onboarding rated at 4.33/5 and straiv’s at 4.62/5—straiv’s onboarding is notably smoother. Customer support ratings are close, but straiv edges slightly ahead at 4.72/5 versus Chekin’s 4.5/5, reflecting a more recent and active support presence. Overall, straiv’s interface and support are just a bit more current and user-friendly.

Edge: straiv.

Which Has Better Features: Chekin or straiv?

Chekin boasts 12 features exclusive to its platform, including hotel website check-in portals, document scanning, multi-lingual support, and PCI compliance—features that enhance automation and security. Straiv offers 10 unique features centered on guest engagement and contactless interaction, such as mobile check-in/out, guest messaging, and room service ordering.

Chekin’s feature set is more comprehensive for property management automation, while straiv’s features focus on streamlining guest flow and digital services. For properties needing extensive automation, Chekin’s feature count gives it the edge.

Edge: Chekin.

Which Has Better Customer Support: Chekin or straiv?

Straiv’s support ratings are slightly higher at 4.72/5, with recent reviews praising its responsiveness and proactive updates. Chekin’s support, rated at 4.5/5, receives positive feedback but has fewer recent reviews, making straiv’s support more current and reliable.

Guests and hoteliers report straiv’s team as helpful, quick to resolve issues, and actively improving the platform. For ongoing, responsive assistance, straiv takes the lead.

Edge: straiv.

Which Has More Integrations: Chekin or straiv?

Chekin integrates with 20 verified partners, including major PMS providers like RoomRaccoon, HotelTime, and Guesty. Straiv connects with 36 verified partners, notably integrating with Oracle Suite 8, Protel, and Vingcard, along with other hotel systems.

While both platforms have strong integration options, straiv’s larger partner network and notable integrations with enterprise PMS systems provide greater flexibility. If extensive third-party integration is vital, straiv’s broader ecosystem is advantageous.

Edge: straiv.

Which Do Hoteliers Rate Higher: Chekin or straiv?

Straiv’s recent reviews—eight from the last six months—highlight an overall rating of 4.81/5, with a 95% likelihood to recommend, indicating high satisfaction. Chekin’s reviews are sparse, with only six reviews in total and none recent, and an overall rating of 0/5, which suggests limited current data and potentially outdated feedback.

Given the volume and recency of straiv’s reviews, hoteliers rate straiv significantly higher, particularly for its usability and support. Straiv’s ongoing customer feedback makes it the more trusted choice today.

Edge: straiv.

How Much Do Chekin and straiv Cost?

Chekin’s pricing is a flat rate of $400 per month, with no free tier or trial, indicating a predictable cost structure. Straiv’s base price is $500 per month, also without a free tier or trial, but slightly more expensive.

Both platforms lack flexible tiered pricing or trial options, so your decision may hinge on feature needs rather than cost alone. Chekin’s slightly lower price point might appeal if budget is a concern.

What Type of Hotel Should Use Chekin?

• Hotels seeking deep automation of check-in, check-out, and guest data management
• Properties needing extensive integrations with PMS and third-party systems
• Operations that require multilingual, PCI-compliant check-in processes
• Hotels wanting to customize the guest experience via branded apps
• Large properties or chains managing multiple locations

Not ideal if your hotel is small, values simplicity, or doesn’t need extensive automation.

What Type of Hotel Should Use straiv?

• Hotels prioritizing contactless, mobile-first guest interactions
• Properties looking for quick deployment with minimal IT complexity
• Hotels that want integrated guest messaging and digital concierge
• Operations focused on streamlining check-in/out with minimal staff training
• Hotels in need of strong support and frequent updates

Not ideal if your hotel needs extensive automation features or complex integrations.

The Bottom Line for Hotels

Chekin and straiv both aim to simplify contactless check-in but serve different hotel segments and operational styles. Chekin’s broader features and integrations make it suitable for larger or more automation-reliant properties, while straiv’s ease of use, recent positive reviews, and guest-centric features favor smaller to mid-sized hotels emphasizing guest experience.

If your hotel requires in-depth automation and customization, Chekin offers more comprehensive tools. For properties prioritizing a smooth, contactless guest journey with quick setup, straiv is the better choice.

In conclusion, straiv’s active user base and recent review momentum position it as the stronger option for today’s hoteliers seeking a straightforward, contactless check-in platform. Chekin remains valuable for complex operations needing extensive automation, but its limited recent feedback warrants caution.

This detailed analysis should guide your decision-making process by aligning your hotel’s specific needs with each platform’s strengths.