The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acantech shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, Acantech users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acantech |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
| Segment | Acantech |
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
| Segment | Acantech |
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|---|---|---|
| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing the right property management system (PMS) is vital for your hotel's operations, guest experience, and growth. Acantech’s Chr365 claims to offer a solution, but the lack of reviews and recent feedback makes it difficult to assess its current effectiveness. On the other hand, eviivo Suite™ boasts over 191 reviews with recent feedback from more than 20 in the last six months, demonstrating its active user base and evolving support. So, which PMS truly meets your hotel’s needs today?
Both products aim to simplify property management, but they diverge sharply in market presence and user feedback. Chr365 has no recent reviews or ratings, leaving its reliability and usability uncertain. Conversely, eviivo Suite™ has a robust rating of 87/100 on the HT Score and a 4.43/5 overall rating from hundreds of recent users, signaling a proven track record.
While Chr365 may promise comprehensive features, the absence of community feedback raises questions about its current functionality and support. eviivo’s active review base, especially with recent feedback, indicates ongoing improvements and a responsive team. Is it better to choose a system with proven user satisfaction or one with limited publicly available data?
If your hotel needs a straightforward, user-friendly platform with a track record of recent positive reviews, eviivo Suite™ is the clear choice. Its extensive feature set, integrations, and active support network make it suitable for a wide range of hotel types, from B&Bs to resorts.
If your hotel is a small, specialized operation that values a niche or bespoke solution, Chr365 might appeal—provided it delivers on its promises. But with no recent reviews or user testimonials, it’s a risky gamble. For most hoteliers, especially those seeking reliability and proven support, eviivo Suite™ is the safer, more dependable option.
User-friendliness is crucial for hotel staff adoption. eviivo Suite™ scores highly with a 4.43/5 rating for ease of use, supported by recent reviews praising its intuitive interface and comprehensive onboarding. Users frequently mention that the platform simplifies managing bookings, guest communications, and reporting, often with positive comments about its mobile app.
In contrast, Chr365's lack of recent reviews makes it impossible to determine its UI/UX quality or onboarding experience. Without user feedback, it’s uncertain whether your team will find it intuitive or cumbersome. Based on current data, edge: eviivo Suite™.
eviivo Suite™ offers over 51 features, including channel management, revenue tools, payment processing, guest CRM, automation, and a mobile app—covering nearly every aspect of hotel management. Many features, like AI-powered guest messaging and integrated OTA synchronization, are standard in the platform.
Chr365, by comparison, provides no verified features or integrations, making it impossible to assess its capabilities. Given the extensive, proven feature set of eviivo, the edge unquestionably goes to eviivo Suite™ for feature depth and variety.
Customer support quality is evident through recent reviews. eviivo Suite™ boasts a 4.42/5 support rating and multiple accounts praising its responsiveness and proactive onboarding assistance. Users highlight that support staff like Xavier and Joseph are quick to resolve issues, significantly reducing downtime.
Chr365's data lacks recent reviews or support ratings, leaving its customer service reputation unknown. The absence of recent feedback suggests that eviivo’s support is more reliable today. Edge: eviivo Suite™.
eviivo boasts 32 verified integrations with major OTAs, payment gateways, and other tools like Experience Hotel, TripAdvisor, and Guest Messaging systems. This extensive network facilitates seamless distribution, automation, and guest engagement.
Chr365 has no verified integrations listed or community feedback to suggest otherwise. For a hotel reliant on distribution channels and automation, eviivo’s extensive integration options provide a clear advantage. Edge: eviivo Suite™.
Given the absence of recent reviews for Chr365, we cannot determine how hoteliers perceive it today. eviivo Suite™’s recent reviews, totaling 20 in the last six months, reveal a high satisfaction rate with a Likelihood to Recommend score of 95% and an average rating of 8.87/10 on NPS.
Hotels across various segments—B&Bs, vacation rentals, boutique hotels—frequently praise eviivo’s ease of use, automation, and support. For hoteliers seeking proven satisfaction, eviivo’s ratings are compelling. Edge: eviivo Suite™.
Chr365 does not publicly disclose pricing details, making direct comparison impossible. eviivo Suite™ charges a base price of $700 per month, with no implementation or additional fees, offering transparency on ongoing costs.
While cost isn’t the sole factor, the clear pricing of eviivo allows for better budgeting and ROI assessment, especially given its feature set and support. Without pricing transparency, Chr365's value proposition remains uncertain.
The core difference is proven performance versus uncertain potential. eviivo Suite™ demonstrates ongoing user engagement, frequent updates, and a broad feature set validated by recent reviews, while Chr365 lacks current feedback or verified features.
Choose eviivo Suite™ if you value a platform with recent, positive reviews, comprehensive features, and strong support—especially if your hotel relies on online channels and automation. Chr365 may appeal to niche operators seeking a bespoke or less mainstream solution but carries significant risk without recent validation.
For most hoteliers, especially those scaling or looking for dependable support, eviivo Suite™ remains the safer, smarter choice today.
According to HTR's product database, Chr365 and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acantech |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Chr365 and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Chr365 offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Chr365: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acantech has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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