The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acantech shines .
SIHOT shines in ease of use and customer support , with exclusive features like Guest CRM and Guest profiles.
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 42 |
After analyzing 42 verified reviews, Acantech users most value its , while SIHOT users highlight advanced support and training, quick issue resolution, integrations and custom interfaces. Click any theme to see what reviewers say.
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Advanced Support and Training
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Quick Issue Resolution
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Integrations and Custom Interfaces
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Flexibility and Adaptability
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User Interface and Modernization
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Financial Reporting and Customization
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Detailed Reporting and Analytics
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acantech |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #40 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #26 21 reviews |
| Large (75-199 rooms) ▾ | — | #16 9 reviews |
| X-Large (200+ rooms) | — | #30 1 reviews |
By Property Type
| Segment | Acantech |
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| Boutique ▾ | — | #35 15 reviews |
| Luxury ▾ | — | #30 11 reviews |
| Branded / Chain ▾ | — | #25 13 reviews |
| Extended Stay ▾ | — | #28 5 reviews |
By Region
| Segment | Acantech |
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| Europe ▾ | — | #17 31 reviews |
| Middle East | — | #25 1 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency, guest experience, and revenue growth. Both Chr365 by Acantech and SIHOT aim to streamline hotel management, but they diverge significantly in terms of market presence, features, and user feedback. While Chr365 is virtually unreviewed and lacks recent data, SIHOT’s established reputation and detailed feedback shape a clearer picture of what each product offers.
Your choice hinges on whether you need a well-rounded, highly customizable PMS with extensive integrations or a more straightforward, flexible solution with a proven track record. Which one aligns better with your hotel’s specific needs?
Chr365 by Acantech, despite its zero reviews and ratings, promises a property management solution designed to handle core hotel functions. However, the lack of user feedback and recent data makes assessing its real-world performance difficult. On the other hand, SIHOT boasts over 39 reviews, with recent feedback from hotels across Europe, Asia Pacific, and the Middle East, giving it a clear edge in reliability and user satisfaction.
SIHOT’s reviews highlight its robustness, multi-property management, and flexible modular setup, making it suitable for diverse hotel types. Conversely, Chr365’s absence of reviews leaves its effectiveness and user experience unproven. If you’re leaning toward a proven, well-supported system, SIHOT’s track record speaks volumes.
If your hotel needs a comprehensive, modular PMS with extensive integrations, SIHOT is the clear choice. It offers 48 unique features, including guest CRM, booking engine, online check-in, and multi-currency support, suitable for mid-sized to large hotels aiming for operational depth. For boutique hotels or properties seeking a straightforward solution, Chr365’s limited data makes it hard to recommend confidently.
SIHOT’s established presence in multiple regions and positive reviews from hotels of various segments make it the safer, more reliable choice. Chr365’s untested platform may appeal if you prioritize a customized solution from a smaller vendor, but without reviews, risk assessment is challenging.
SIHOT’s user interface scores 4.49 out of 5, with reviews praising its ease of learning, support, and onboarding—rated 4.73 out of 5. Users note that the platform’s modular design and dynamic interface streamline daily operations, making staff adoption smoother. In contrast, Chr365’s usability remains unverified due to the absence of reviews, leaving its UI and onboarding experience unknown.
Given SIHOT’s detailed ratings and recent positive feedback, it’s clearly the more user-friendly option. Edge: SIHOT.
SIHOT offers 48 features, including guest profiles, gift vouchers, booking engine, mobile app, task management, digital registration, online checkout, housekeeper mobile app, rate management, revenue tracking, and a channel manager. Chr365 provides no detailed feature list or unique functionalities, making it impossible to compare directly.
With a wide array of features tailored to modern hotel operations, SIHOT’s modular setup supports comprehensive management, from front desk to revenue optimization. Chr365’s feature set remains unknown, giving SIHOT the clear advantage here. Edge: SIHOT.
SIHOT’s support scores 4.62 out of 5, with reviews highlighting its competent, friendly, and effective support team. Users appreciate quick issue resolution and online training resources, making onboarding and daily use easier. Chr365, lacking reviews and recent feedback, cannot be confidently evaluated for support quality.
Given SIHOT’s robust support record and high ratings, it’s the safer choice for hotels that prioritize dependable customer service. Edge: SIHOT.
SIHOT boasts 60 verified partners, including major industry players like Omnibees, Profitroom, and Channel Manager integrations. It supports seamless connections with booking engines, CRS, payment systems, and more. Chr365’s integration count remains unknown, with zero verified partners listed.
For hotels that depend on a broad ecosystem of connected systems, SIHOT’s extensive integration network is a significant advantage. Chr365’s unknown integration capabilities make it a riskier option for complex setups. Edge: SIHOT.
SIHOT’s recent reviews reveal an average rating of 4.77 out of 5, with hotel segments like luxury and boutique properties rating it even higher (4.79/5). Hotels across multiple regions have praised its operational depth, flexibility, and support. Chr365 has no reviews or ratings, and thus, cannot be rated or compared.
The high and recent reviews for SIHOT reflect strong user satisfaction and confidence. Without any ratings or reviews, Chr365’s perceived quality remains unverified. Edge: SIHOT.
Both Chr365 and SIHOT do not publicly disclose pricing details, indicating custom quotes based on hotel size and needs. This lack of transparent pricing requires direct contact with vendors for accurate estimates.
Given the absence of published costs, your best approach is to request tailored quotes. However, knowing SIHOT’s wider feature set and established presence, it likely commands a higher price point but offers more value.
Not ideal if you need proven reliability, extensive integrations, or a well-supported platform, given the lack of reviews and data.
Not ideal if your hotel is a small boutique or independent property seeking a basic, straightforward system with minimal features, or if you prefer open-source or highly customizable solutions.
SIHOT is a well-established PMS with a strong user base, detailed recent reviews, and a broad feature set. It supports complex hotel operations and offers extensive integrations, making it suitable for properties seeking a comprehensive management tool.
Chr365, on the other hand, remains unreviewed and untested in practice. While it might offer some level of customization, the lack of recent feedback, features, and integration data makes it a risky choice without further evaluation.
If your hotel needs a flexible, proven solution with extensive features and support, SIHOT is the clear winner. Choose Chr365 only if you have specific customization needs and are prepared to accept the unknowns.
According to HTR's product database, Chr365 and SIHOT share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acantech |
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| Booking Engine | ||
| Calendar view | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for n... Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for new employees. Regular CRM calls are also appreciated for keeping open lines of communication.
SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibi... SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibility for certain problems, stressing an area for improvement in communication.
SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures s... SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures seamless operations and adds to the flexibility needed for modern hospitality businesses.
Where hoteliers push back
There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated c... There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated compared to other solutions on the market.
While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This fe... While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This feedback suggests a need for enhanced customization capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Chr365 and SIHOT share many core Property Management Systems features, but each has unique capabilities. Chr365 offers 0 verified integration partners, while SIHOT offers 60. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SIHOT leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Chr365: No. SIHOT: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acantech has an HT Score of 0 and SIHOT has 74. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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