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CiHMS vs. Shiji Daylight PMS:
Which Is Right for You?
TLDR
We analyzed 154 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CiHMS shines in customer support and ROI — especially for Resorts properties (0.0/5) , with exclusive features like Revenue management module and Mobile App.
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
How Does CiHMS Compare to Shiji Daylight PMS?
Side-by-side ratings based on 154 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | From $1,200/mo |
| Verified Reviews | 120 | 34 |
What Are the Pros and Cons of CiHMS vs Shiji Daylight PMS?
After analyzing 154 verified reviews, CiHMS users most value its operational efficiency, advanced reporting, task and resource management, while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Operational Efficiency
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Ease of Use
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Advanced Reporting
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Support Team
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Task and Resource Management
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Implementation
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Cloud-Based Accessibility
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Training Materials
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Advanced Reporting
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Reporting and Analytics
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User Training and Onboarding
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System Speed
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Mobile Functionality
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Integration Capabilities
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CiHMS vs Shiji Group: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #45 8 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #20 31 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #4 43 reviews | #11 13 reviews |
| X-Large (200+ rooms) ▾ | #4 31 reviews | #22 2 reviews |
By Property Type
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| Boutique ▾ | #15 65 reviews | #33 17 reviews |
| Luxury ▾ | #10 83 reviews | #24 25 reviews |
| Branded / Chain ▾ | #15 40 reviews | #22 19 reviews |
| Extended Stay ▾ | #17 15 reviews | #45 2 reviews |
By Region
| Segment |
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| North America | #65 0 reviews | #33 4 reviews |
| Europe ▾ | #58 2 reviews | #30 8 reviews |
| Asia Pacific ▾ | #6 117 reviews | #14 5 reviews |
| Middle East ▾ | #24 1 reviews | #5 14 reviews |
The Decision
Choosing between CiHMS by CiHMS and Shiji Daylight PMS hinges on your hotel’s specific needs, regional presence, and preferred feature set. Both products aim to streamline hotel management, but they diverge significantly in scalability, regional coverage, and feature depth. Your team must evaluate whether a system optimized for Asian markets or a more global solution suits your property's strategic goals.
With more reviews and recent feedback, CiHMS's reputation is clearer and more current, making it the more reliable choice for hoteliers seeking proven performance. Are you ready to compare these two solutions in detail?
Is CiHMS or Shiji Daylight PMS Better for Hotels?
Both CiHMS and Shiji Daylight PMS are cloud-based property management systems designed to improve operational efficiency, guest experience, and revenue opportunities. While CiHMS emphasizes advanced channel management, flexible rate plans, and a lean user interface, Shiji Daylight PMS offers deep integrations, extensive automation features, and a focus on scalability for larger hotel groups.
The key difference lies in their target markets: CiHMS is primarily used in Asia-Pacific, the Middle East, and Africa, with a focus on mid-sized to large hotels seeking sophisticated management tools. Conversely, Shiji Daylight PMS boasts a broader global presence, including North America and Europe, and is designed to serve hotels of all sizes—from independents to international chains.
Given their distinct regional strengths and feature approaches, your decision should align with your hotel’s geographic focus and operational complexity. Which system aligns better with your growth plans?
CiHMS vs Shiji Daylight PMS: Which Should Your Hotel Choose?
If your hotel needs a management system with proven regional expertise, particularly in Asia-Pacific and Africa, and values a straightforward, intuitive interface, CiHMS is the clear choice. It is especially suitable if your property operates across multiple channels and requires advanced rate and package configuration, as well as robust multi-channel integration.
If your hotel is part of a global chain or plans to expand internationally, Shiji Daylight PMS’s extensive features—such as detailed guest profiles, multi-lingual support, and comprehensive automation—make it better suited. Its broad partner ecosystem and scalable architecture support complex, multi-property operations effectively.
Hoteliers seeking a system with recent, high-volume reviews and a track record of operational success should prioritize CiHMS, given its more recent feedback. Which of these profiles best fits your hotel’s ambitions?
Is CiHMS or Shiji Daylight PMS Easier to Use?
CiHMS scores higher in ease of use, with a 4.9/5 rating based on its recent 101 reviews, many praising its intuitive and lean interface. Users highlight how quickly new staff can learn the platform, and its stability across devices, with professional support easing onboarding.
Shiji Daylight PMS, while also rated highly at 4.63/5, has fewer recent reviews (32) and some user comments pointing to performance issues like slow response times during peak periods. Its interface is designed to be user-friendly, but onboarding can be more complex for larger teams due to the system’s depth.
Edge: CiHMS.
Which Has Better Features: CiHMS or Shiji Daylight PMS?
Shiji Daylight PMS offers a broader array of features—70 unique capabilities compared to CiHMS’s 5 exclusive features—covering guest profiles, online check-in, integrated CRS, and more. It also provides advanced automation like real-time status updates, automated space optimization, and extensive reporting options.
CiHMS provides essential features like a channel manager, revenue management, and a mobile app, but lags behind in the sheer volume of integrated modules. Its unique features focus on flexible rate plans and multi-channel distribution tailored for specific regional needs.
Overall, Shiji Daylight PMS’s extensive feature set makes it more suitable for complex, multi-property portfolios. Edge: Shiji Group.
Which Has Better Customer Support: CiHMS or Shiji Daylight PMS?
CiHMS is praised for its exceptional support, with a 4.92/5 rating from 101 reviews—hoteliers frequently mention professional, timely assistance and comprehensive onboarding. Support staff are described as proactive and helpful, often resolving issues promptly.
Shiji Daylight PMS, rated at 4.53/5 with only 32 reviews, offers responsive support as well, but some users report occasional delays during peak times. While support is generally good, the larger user base can sometimes lead to slower response times.
Edge: CiHMS.
Which Has More Integrations: CiHMS or Shiji Daylight PMS?
Shiji Daylight PMS significantly exceeds CiHMS in integration options, with 64 verified partners including major names like Amadeus, IDeaS, and Revinate. It boasts a wide ecosystem of connected tools, enabling comprehensive automation and data flow.
CiHMS has only 3 verified integrations, with DerbySoft being its sole exclusive partner, and shared integrations like SiteMinder and Easyway. Its limited ecosystem makes it less flexible for hotels relying heavily on third-party systems.
Edge: Shiji Group.
Which Do Hoteliers Rate Higher: CiHMS or Shiji Daylight PMS?
Recent reviews reveal CiHMS’s higher satisfaction, especially among resorts and city hotels, with a 9.8/10 NPS score from 101 reviews. Hoteliers highlight its user-friendliness, stability, and effective multi-channel management as key positives.
Shiji Daylight PMS, with fewer recent reviews, scores 8.94/10 on NPS. Its strengths lie in automation and scalability, but some users cite performance issues and a steeper learning curve.
Overall, CiHMS’s higher number of recent reviews and ratings make it the more trusted choice among hoteliers today. Edge: CiHMS.
How Much Do CiHMS and Shiji Daylight PMS Cost?
CiHMS charges a flat monthly fee of $900, with no implementation or trial costs, making it straightforward but on the lower end for enterprise features. Shiji Group’s base price is $1,200 monthly, reflecting its broader feature set and integration capabilities.
Neither product offers free versions or extensive customization in pricing, but CiHMS’s lower cost and simpler structure might appeal to hotels seeking value, while Shiji’s higher price aligns with its extensive features.
What Type of Hotel Should Use CiHMS?
- Hotels that operate primarily in Asia-Pacific, Middle East, or Africa.
- Properties needing advanced channel management and flexible rate plans.
- Hotels with a focus on resorts, city hotels, or large chains managing multiple sales channels.
- Teams that prefer a lean, easy-to-learn interface with robust support.
- Hotels seeking real-time data access across devices.
Not ideal if your hotel:
- Operates mainly in North America or Europe.
- Needs extensive automation or integrations beyond basic channel management.
- Requires highly customizable reporting or local compliance features.
What Type of Hotel Should Use Shiji Daylight PMS?
- Hotels or chains looking for a scalable, global PMS with extensive automation.
- Properties that require detailed guest profiles, multi-lingual support, and multi-currency capabilities.
- Teams that prioritize deep integrations with POS, CRS, and revenue management systems.
- Hotels aiming for a unified platform to manage multiple properties efficiently.
- Hotels that value fast deployment and comprehensive training materials.
Not ideal if your hotel:
- Prefers a simple, minimal system with limited automation.
- Has a smaller property with basic management needs.
- Operates in regions where localization/customization features are lacking.
- Needs a system with fewer third-party integrations.
The Bottom Line for Hotels
CiHMS and Shiji Daylight PMS serve different hotel segments and operational scales. CiHMS excels in regional markets, offering a user-friendly experience with high support quality and proven recent reviews, making it ideal for Asian hotels or resorts seeking efficiency.
Shiji Daylight PMS is better suited for international chains or larger portfolios that need a broad feature set, extensive integrations, and automation tools. Its global reach and scalability come at a higher price point but provide unmatched flexibility.
If your hotel prioritizes ease of use, excellent support, and regional expertise, CiHMS is the more dependable choice. For those requiring a highly customizable, scalable system with a wide partner ecosystem, Shiji Daylight PMS is the better fit.
In conclusion, choose CiHMS if you seek proven regional performance and a straightforward interface. Opt for Shiji Daylight PMS if your focus is on global scalability and advanced automation features.
How Much Do CiHMS and Shiji Daylight PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | From $1,200/mo |
Which Features Does CiHMS Have That Shiji Daylight PMS Doesn't (and Vice Versa)?
According to HTR's product database, CiHMS and Shiji Daylight PMS share 28 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Spa & Wellness Module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 63 more features differ between these products.
Real-World Results: CiHMS vs Shiji Group by Business Goal
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"CiHMS was able to fulfill the needs of loyalty management of The Hanoi Club & Residences. The team has perfectly adapted and customized CiHMS to match the specific needs with a 24/..."
No published case study for this goal yet.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
"I was impressed by CiHMS's capability to integrate all our properties into one cohesive system," said Mr. Nam Le, General Manager of Cityhouse. "The user-friendly interface and rob..."
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
CiHMS vs Shiji Group: The Bottom Line
What hoteliers love
CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement re... CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement reduces manual errors and saves time, which is especially crucial during busy periods.
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines... The software is praised for its task assignment features, supporting independent management by staff like housekeeping. This functionality streamlines operations and enhances productivity across departments.
Where hoteliers push back
Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, ma... Users appreciate the comprehensive reporting capabilities of CIHMS, which enable in-depth analysis of performance, revenue, and occupancy. However, many users seek further customization to tailor reports to specific needs.
While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive... While CIHMS is user-friendly, initial training and onboarding can be complex due to the system's breadth of features. Users suggest more comprehensive training resources and detailed guides.
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About CiHMS vs Shiji Daylight PMS
Can CiHMS replace Shiji Daylight PMS?
It depends on your requirements. CiHMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. CiHMS offers 3 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. CiHMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do CiHMS or Shiji Daylight PMS offer a free plan?
CiHMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank CiHMS and Shiji Daylight PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CiHMS has an HT Score of 81 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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