Compare Cloudbeds PMS vs Counter vs HotelTime PMS

Cloudbeds

Cloudbeds PMS

1123 reviews
Counter

Counter

57 reviews
HOTELTIME

HotelTime PMS

514 reviews

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Compare Cloudbeds PMS vs Counter vs HotelTime PMS

Property Management Systems vendor comparison between Cloudbeds PMS vs Counter vs HotelTime PMS. Find out which Property Management Systems is right for you based on realtime data from 1694 verified hotelier reviews across 158 countries.

Cloudbeds

Cloudbeds

Ranked 2 (out of 317)

4.6
1123 reviews
View profile
Counter

Counter

Ranked 35 (out of 317)

4.6
57 reviews
View profile
HOTELTIME

HOTELTIME

Ranked 4 (out of 317)

4.7
514 reviews
View profile

Ratings Summary

HT Score

Cloudbeds PMS

99 HTScore Icon

Counter

46 HTScore Icon

HotelTime PMS

92 HTScore Icon
Popularity

Cloudbeds PMS

1123 verified reviews

Counter

57 verified reviews

HotelTime PMS

514 verified reviews
Likelihood to Recommend

Cloudbeds PMS

91%

Counter

91%

HotelTime PMS

93%
Ease of Use

Cloudbeds PMS

4.6

Counter

4.6

HotelTime PMS

4.7
ROI

Cloudbeds PMS

4.3

Counter

4.8

HotelTime PMS

4.5
Implementation

Cloudbeds PMS

4.5

Counter

4.7

HotelTime PMS

4.6
Customer Support

Cloudbeds PMS

4.4

Verified Customer Support

Counter

4.9

Verified Customer Support

HotelTime PMS

4.8

Verified Customer Support

Certificate of Excellence

Cloudbeds PMS

Counter

HotelTime PMS

Features

Accounting & Finance

Direct billing

RevPaR & ADR Reports

Multi-currency

Transactional Emails (booking, folios, etc)

Automated night audit

Marketing & Ecommerce

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Gift Vouchers

Channel Manager

Booking Engine

Transactional Emails (booking, folios, etc)

Administration & Configuration

Centralized user & role management

Multi-lingual

Cloud based

On premise

Customer Management

Guest Communication (SMS Messaging)

Guest profiles

Centralized Messaging

Transactional Emails (booking, folios, etc)

Front Office

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Automated night audit

Calendar view

Multi-lingual

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Groups Management

Group functionality

Automated Space Optimization

Guest Experience

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

ID Scanning & Registration Pre-fill

Lobby Kiosk

Housekeeping

Housekeeping module

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Payments

Integrated Payment Terminal & Card Reader

Direct billing

Multi-currency

Payment processing

Payment Requests

Reservations Management

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

Revenue Management

RevPaR & ADR Reports

Custom rates

Ancillary revenue tracking

Revenue management module

Base Pricing

Taxes & Compliance

PCI Compliant

GDPR Compliant

SOC2 Complaint

Tax Configuration

Support & Training

Online 24/7 support

Food & Beverage

EPoS

Spa

Spa & Wellness Module

Other

Unlimited Channels (no additional cost)

Cloudbeds PMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

Other

Counter

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

Other

HotelTime PMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Cloudbeds
vs.
Counter
vs.
HOTELTIME

Customers

Top 3 Segments

Cloudbeds PMS

Boutiques - 20%
Hostels - 19%
Bed & Breakfast & Inns - 16%

Counter

Hostels - 82%
City Center Hotels - 5%
Boutiques - 5%

HotelTime PMS

Resorts - 23%
City Center Hotels - 15%
Boutiques - 12%
Featured clients

Cloudbeds PMS

-

HotelTime PMS

HOTELTIME doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cloudbeds Average Cloudbeds

Pricing Available By Request

Counter has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HOTELTIME Average HOTELTIME

Cloudbeds PMS

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Counter

Pricing Available By Request
Counter has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HotelTime PMS

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Cloudbeds
vs.
Counter
vs.
HOTELTIME

What Customers Are Saying

Most Recent Review

Cloudbeds PMS

Best System for Hostels

Receptionist Front Desk from Mexico City (Mexico)

Counter

Quitting counter after 3 years

Owner from Zagreb (Croatia)

HotelTime PMS

Great function together with the PMS

Finance manager
Most Positive Review

Cloudbeds PMS

Great PMS, great customer service

Director

Counter

Best free hostel managment software

owner

HotelTime PMS

Professional

Executive chef
Most Critical

Cloudbeds PMS

If the system can improve the way it gets Expedias data (and other OTA's too)

GM

Counter

Counter Review

Hostel Manager

HotelTime PMS

Long-time software partner

Deputy Managing Director
References

Cloudbeds PMS

Joey Usunas
General Manager Scorpion Bay Hotel

Marco Leibundgut
Co-owner & Host The Baxley Bondi

Paulo Munarin
Co-owner Inn Beach House

-

HotelTime PMS

Joanne Bowers
Accommodation Manager Anglo Educational Services

Ben Bansal
Owner Devoncove Hotel

Alessandro Garzotto
Owner Garzotto Hotels & Resorts S.r.o.

Villiam Sivek Jr
CEO SIVEK HOTELS

Milan Pavelka
DOSM White Paradise Zanzibar

Vojtech Hasa
Owner Hotel ZÁMEK HOSTAČOV

General Info