The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,242 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use and customer support — especially for independent properties (4.6/5) , with exclusive features like Revenue management module and Payment processing.
siesta solutions shines .
Side-by-side ratings based on 1,242 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 1,242 | 0 |
After analyzing 1,242 verified reviews, Cloudbeds users most value its user-friendly interface, implementation and support, all-in-one ecosystem, while siesta solutions users highlight . Click any theme to see what reviewers say.
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User-Friendly Interface
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Implementation and Support
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All-in-One Ecosystem
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Channel Management
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Reservation Management
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Report Customization
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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siesta solutions |
|---|---|---|
| Small (10-24 rooms) ▾ | #1 592 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 212 reviews | — |
| Large (75-199 rooms) ▾ | #5 42 reviews | — |
| X-Large (200+ rooms) | #13 4 reviews | — |
By Property Type
| Segment |
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siesta solutions |
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| Boutique ▾ | #2 473 reviews | — |
| Luxury ▾ | #4 228 reviews | — |
| Branded / Chain ▾ | #6 116 reviews | — |
| Extended Stay ▾ | #2 93 reviews | — |
By Region
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siesta solutions |
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| North America ▾ | #2 435 reviews | — |
| Europe ▾ | #7 163 reviews | — |
| Asia Pacific ▾ | #3 226 reviews | — |
| Middle East ▾ | #7 11 reviews | — |
When evaluating property management software, your goal is to find a solution that streamlines operations, boosts revenue, and enhances guest experiences. Cloudbeds PMS by Cloudbeds and Siesta extranet both aim to serve these needs, but they diverge significantly in maturity, features, and market presence. Cloudbeds, with over 1,000 recent reviews and a 4.63/5 rating, clearly stands out as the more tested and trusted platform. Does your property need an extensively validated PMS, or is a simpler, lightweight solution sufficient?
Cloudbeds is a comprehensive hospitality platform trusted by thousands globally, boasting a 4.63/5 rating from over 1,000 reviews in the last six months alone. Its extensive feature set—over 64 unique functionalities—includes a channel manager, revenue management, online check-in, and mobile access, making it suitable for diverse property types.
Siesta extranet, in contrast, has no recent reviews or ratings, and appears to serve a smaller, niche market with limited public information. While it offers fundamental booking and guest management tools, it lacks the proven track record and broader feature set of Cloudbeds. Does your hotel prioritize reliability and proven performance over a potentially less mature system?
If your hotel needs a feature-rich, scalable, and well-supported PMS with a proven global presence, Cloudbeds is the clear choice. It is best suited for properties seeking an all-in-one system that handles reservations, distribution, revenue, and guest management with ease.
If your hotel requires only basic booking management and a simple property overview without extensive integrations or support, Siesta might suffice. However, with no recent reviews or verified partners, it’s less suited for hotels aiming for rapid growth or enhanced operational control.
For most hoteliers, especially those prioritizing reliability, growth, and extensive features, Cloudbeds is the recommended option. Would you prefer a platform that’s been positively reviewed by thousands recently, or one with minimal current feedback?
Cloudbeds boasts a user-friendly design, rated 4.61/5 by over 1,000 recent reviewers, with many praising its intuitive interface and straightforward onboarding process. Its mobile app and cloud-based accessibility allow staff to manage operations remotely, simplifying daily tasks.
Siesta extranet provides a centralized interface for basic booking and guest data, but no recent user feedback makes it difficult to assess usability. Given Cloudbeds’ high ratings and extensive user base, it’s clear that it’s the easier platform to adopt and operate effectively.
Edge: Cloudbeds.
Cloudbeds offers a suite of 64 features, including a channel manager with 190 verified partners, revenue optimization tools, automated night audit, guest communication, integrated payment processing, and mobile app access. It also provides advanced reporting, booking engine customization, and online check-in.
Siesta extranet’s feature set appears limited, focusing mainly on booking management, guest data, and basic operational control, with no publicly available details on advanced capabilities. For hotels seeking a comprehensive platform that covers all operational needs, Cloudbeds’ extensive features make it the superior choice.
Edge: Cloudbeds.
Cloudbeds’s support is rated 4.41/5, with reviews highlighting responsive, helpful, and timely assistance. Hoteliers appreciate its dedicated onboarding, quick problem resolution, and ongoing support, which facilitate smooth software adoption.
There are no recent or detailed reviews for Siesta extranet, making it impossible to assess support quality. Given Cloudbeds’ established reputation and recent positive feedback, it’s the clear leader in customer service.
Edge: Cloudbeds.
Cloudbeds connects to 190 verified partners, including major OTAs, payment systems, and other business tools, enabling a connected hospitality environment. Its marketplace supports third-party integrations like Atomize for revenue management, KASAccess for automation, and numerous other solutions.
Siesta extranet offers no publicly documented integrations or verified partners. For properties that need a flexible, connected system capable of expanding with their business, Cloudbeds is the obvious choice.
Edge: Cloudbeds.
Cloudbeds consistently receives high ratings across all categories, with a 4.63/5 overall score, and recent reviews highlight its ease of use, feature richness, and support. Hotels of all sizes, from boutique properties to small chains, praise its reliability and scalability.
No recent feedback exists for Siesta extranet, so no comparative rating or sentiment analysis is available. Based on current data, Cloudbeds is the preferred choice for hoteliers seeking proven satisfaction and ongoing support.
Edge: Cloudbeds.
Cloudbeds’s base price is $600 per month, with no implementation or hidden fees, offering a clear, predictable pricing model. No pricing information is publicly available for Siesta extranet, indicating it possibly operates on a customized or less transparent basis.
For budget-conscious properties, Cloudbeds’s transparent pricing and value for money—rated 4.3/5—are key advantages. Siesta’s unclear costs make budgeting and ROI estimation more challenging.
Not ideal if:
Edge: Cloudbeds.
Not ideal if:
Edge: Siesta.
Cloudbeds is a mature, highly rated platform trusted by thousands worldwide, offering 64 features, extensive integrations, and proven support. Its broad market presence and recent reviews make it the go-to solution for hotels aiming for growth, efficiency, and guest satisfaction.
Siesta extranet provides basic booking and management functions, but with no recent reviews or confirmed integrations, its suitability is limited to very simple operations or initial stages of digital adoption. For most hotels, especially those looking to scale and optimize revenue, Cloudbeds is the clear winner.
If your property values reliability, scalability, and a proven track record, Cloudbeds is the right choice. Choose Siesta only if you need a basic, uncomplicated tool for very small operations with minimal growth ambitions.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, Cloudbeds PMS and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
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siesta solutions |
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Inventory Management | ||
| PMS connectivity |
Showing top differences. 52 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training.... Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training. This ease of use is particularly beneficial for daily operations such as managing reservations and performing check-in/check-out processes.
Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsivenes... Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsiveness and assistance, complete feature parity on mobile and integration capabilities require more comprehensive support for a smoother transition.
Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multip... Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multiple systems, minimizing manual work and synchronizing operations in real time.
Where hoteliers push back
Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administra... Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administrative load, errors, and improves overall operational productivity. The system's drag-and-drop functionality is highlighted as particularly useful.
While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be va... While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be valuable for strategic decisions. This is a recurring theme among those seeking deeper analytics and visualization.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cloudbeds PMS and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. Cloudbeds PMS offers 189 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds PMS: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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