The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 374 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
siesta solutions shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 374 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 374 |
After analyzing 374 verified reviews, siesta solutions users most value its , while Stayntouch users highlight smooth transition and training, user experience and interface, housekeeping and operational efficiency. Click any theme to see what reviewers say.
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Smooth Transition and Training
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User Experience and Interface
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Housekeeping and Operational Efficiency
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Reservation and Rate Management
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Reports and Analytics
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Limited Group and Invoice Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | siesta solutions |
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| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | siesta solutions |
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| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | siesta solutions |
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| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing between Siesta Extranet and Stayntouch hinges on your hotel’s operational needs, scale, and growth ambitions. Both platforms aim to streamline property management, but they diverge significantly in features, support, market presence, and user experience. While Siesta Extranet is less visible online with no recent reviews or market data, Stayntouch stands out with over 300 recent reviews and a high user rating. Which platform will serve your hotel better?
Both Siesta Extranet and Stayntouch are designed to improve hotel operations, centralize booking data, and increase efficiency. Siesta’s offering appears more like a traditional system with limited available features and no verified integrations, seemingly catering to smaller or less complex operations. In contrast, Stayntouch provides a cloud-based, feature-rich platform with extensive third-party integrations, making it suitable for a variety of hotel types, especially those looking to scale. Given the lack of recent reviews for Siesta, can it truly meet today’s hotel management demands?
If your hotel needs a modern, scalable PMS with a proven track record, Go with Stayntouch. Its extensive feature set—including revenue management, online check-in, guest messaging, and multi-property support—makes it ideal for hotels aiming to grow or optimize revenue. If your hotel prefers a basic, straightforward management system without the need for advanced features or integrations, Siesta might suffice, but it’s hard to justify given its lack of recent user feedback and market presence. Which set of capabilities aligns more with your operational goals?
Stayntouch’s user rating of 4.7/5, backed by 26 recent reviews, demonstrates broad satisfaction with its intuitive interface and onboarding experience. Reviewers highlight its ease of daily use, efficient training, and mobile capabilities. Siesta’s absence from recent reviews makes it difficult to gauge current usability or staff adoption, but the lack of user feedback suggests it’s unlikely to match Stayntouch’s ease of use. Edge: Stayntouch.
Stayntouch offers 49 features, including revenue management, digital registration, guest profiles, integrated payment processing, online check-in/out, and multi-lingual support—none of which are available in Siesta Extranet. The platform’s robust module set caters to complex operational needs, supporting guest experience and revenue optimization. Siesta, with no verifiable features or recent updates, cannot compete on feature richness. Edge: Stayntouch.
Stayntouch’s support rating of 4.68/5, from over 300 recent reviews, reflects high satisfaction with onboarding, ongoing support, and training. Users praise its responsive team and clear communication. Siesta’s support record is unavailable, and with no recent reviews, it’s impossible to evaluate support quality. Based on current data, Stayntouch’s customer service clearly leads. Edge: Stayntouch.
Stayntouch boasts 188 verified integrations, including major systems like RoomPriceGenie, STAAH, and various revenue management tools. Siesta has no verified integrations available publicly, limiting its compatibility with other systems. For hotels relying on third-party systems and automation, Stayntouch’s plug-and-play setup and extensive partner network provide a significant advantage. Edge: Stayntouch.
With 317 recent reviews and a rating of 4.56/5, Stayntouch’s user base spans luxury, boutique, and large chain hotels, with high satisfaction scores—especially among independent hotels (4.9/5). Siesta has no recent reviews, making it impossible to assess current user sentiment. Given the volume and recency of feedback, Stayntouch’s reputation is substantially stronger. Edge: Stayntouch.
Siesta Extranet’s pricing is not publicly available, which could indicate custom quotes or limited offerings. Stayntouch charges $800 monthly for its cloud PMS, with no additional implementation fees, positioning it as an accessible, subscription-based solution suitable for most hotels planning a scalable investment. The transparency and known cost of Stayntouch make it easier to budget for your operation.
The core difference lies in their market presence and feature set. Stayntouch is a comprehensive, cloud-based system with a proven track record, extensive integrations, and high user ratings, making it suitable for hotels seeking operational growth. Siesta Extranet appears limited by its lack of recent reviews, features, and integrations, suggesting it might only serve very small or simple properties.
Choose Stayntouch if you want a modern, flexible platform that can grow with your hotel, improve operational efficiency, and elevate guest experiences. Opt for Siesta only if your needs are extremely basic, and you’re willing to accept minimal support or future scalability.
In summary, for most hotels planning to compete effectively and expand, Stayntouch is the clear choice. Its extensive recent reviews and feature set demonstrate its capacity to support your hotel’s growth and operational excellence.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| siesta solutions |
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| Starting Price | — | From $800/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature | siesta solutions |
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistent... Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistently mentioned for their support and comprehensive guidance. Many reviews highlight the ease of moving from previous systems, an aspect noted particularly for its stress-reduction during onboarding.
The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for st... The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for staff with varying technical proficiencies. This contributes significantly to positive front-desk and operational performances.
The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This... The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This boosts operational efficiency by providing real-time updates that enhance day-to-day workflow.
Where hoteliers push back
While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in... While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in terms of report customizability and clarity. Challenges in generating detailed reports have been a noted setback for some users.
Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. I... Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. Issues with shifting client accounts and historical data access suggest there's room for feature expansion.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Siesta extranet and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Siesta extranet offers 0 verified integration partners, while Stayntouch offers 193. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Siesta extranet: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. siesta solutions has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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