The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Comanche International shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Comanche International users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing a property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. When comparing Comanche PMS and Noovy PMS, the key differences lie in their market presence, features, and customer feedback. Comanche, with a limited review footprint and no recent data, appears less suitable for hoteliers seeking modern, user-friendly solutions. Noovy, on the other hand, boasts a strong recent review base, higher ratings, and an all-in-one platform designed for the contemporary hotel industry. Which product aligns best with your needs?
Both Comanche PMS and Noovy PMS aim to streamline hotel operations but diverge significantly in their approach and maturity. Comanche, rooted in a traditional IT solution provider from Thailand, offers a basic, no-frills system with no recent reviews or recent user feedback. It lacks recent user data, indicating limited current adoption or updates. Conversely, Noovy has accumulated 19 reviews in the last six months, with a 4.84 ease-of-use rating and a 4.89 customer support score, signaling a modern, active platform that adapts to hotel needs.
The core problem both products address is operational management—reservations, billing, and guest services—but Noovy’s extensive feature set and recent positive reviews suggest a more comprehensive, reliable solution for today’s hoteliers. Are you seeking a tried-and-true legacy system, or do you prefer an actively developed, all-in-one platform? The choice hinges on your hotel’s size, sophistication, and need for a modern digital ecosystem.
If your hotel needs a full-featured, easy-to-use PMS that integrates revenue management, channel management, and guest communication, go with Noovy. Its modern interface and extensive feature count (48 unique features) make it ideal for independent hotels and boutique properties looking to automate and connect every aspect of operations.
If your hotel prefers a minimal, perhaps legacy system with limited features and no recent user feedback, then Comanche might suffice. But given that Comanche has no recent reviews, it’s unlikely your team will benefit from ongoing support or updates. For most hotels, Noovy’s active development, broad feature set, and proven customer satisfaction make it the stronger choice.
Noovy scores a 4.84 out of 5 for ease of use, with reviews highlighting its intuitive design, fast onboarding, and user-friendly interface. Its platform is designed for hoteliers who want to operate efficiently without extensive training, and support is rated at 4.89 out of 5, reinforcing its focus on accessibility.
Comanche, with a 0/5 ease-of-use rating and no recent reviews, suggests a platform that may be outdated or difficult for staff to adopt quickly. Its interface and onboarding process are unverified, raising concerns about staff acceptance or learning curve.
Edge: Noovy.
Noovy offers a broad suite of features—48 in total—covering channel management, booking engine, revenue management, guest CRM, online check-in/out, automated reminders, and more. These features are designed to automate and optimize every facet of hotel operations, with many unique to Noovy that simplify guest engagement and revenue tracking.
Comanche lacks any listed features beyond basic functionality, with no evidence of modern tools or integrations. Its limited feature scope makes it less appealing for hotels seeking a comprehensive, automated solution.
Edge: Noovy.
Noovy’s customer support is highly rated at 4.89 out of 5, with reviews praising its friendly, reliable, and round-the-clock assistance. Users emphasize quick response times and support that helps streamline operations, enhancing overall satisfaction.
Comanche has no recent reviews or ratings, making it difficult to gauge support quality. Its lack of feedback suggests limited current support or user engagement, which could pose risks for your team should issues arise.
Edge: Noovy.
Noovy boasts 40 verified integrations, including major OTAs like Booking.com, Expedia, and Meta, along with revenue and guest communication tools. Its open architecture supports seamless connection with a variety of third-party systems, enhancing operational cohesion.
Comanche has only 12 verified partners, with many integrations limited or potentially outdated. Its fewer integrations can restrict your hotel’s ability to connect current tools and channels effectively.
Edge: Noovy.
Noovy has a recent review base with an average rating of 5/5 and a net promoter score (NPS) of 9.89/10, indicating very high satisfaction among hoteliers. The reviews emphasize ease of use, automation, and strong support, especially from boutique and city-center hotels.
Comanche has no recent reviews or ratings, making it impossible to assess current user satisfaction or hotel segment preferences. Its lack of recent data diminishes its credibility as a modern solution.
Edge: Noovy.
Comanche’s pricing details are unavailable, indicating it may require custom quotes or legacy pricing, potentially complicating budgeting.
Noovy charges a clear and affordable €£$5 per room per month, with no implementation or hidden fees. Its transparent pricing makes it easier for hotels to budget and plan their investment.
Not ideal if your hotel aims for automation, modern integrations, or active support.
Not ideal if your hotel requires highly specialized or legacy systems not supported by Noovy.
The core difference is that Noovy offers an actively developed, fully integrated platform designed for modern hospitality, while Comanche remains a lesser-known, unreviewed legacy option. Noovy’s high ratings, recent reviews, and broad feature set underline its suitability for hotels aiming to streamline operations and improve guest experiences.
Choose Noovy if you need a cost-effective, comprehensive PMS with strong support and integrations, especially if your hotel is looking to grow and modernize. Comanche might only be relevant if your hotel operates in a very specific region or has minimal operational complexity, but its lack of recent validation makes it a less attractive choice overall.
If your hotel prioritizes modern features, ease of use, and reliable support, Noovy is the clear winner. For legacy, low-complexity setups, Comanche could suffice—but only if you’re prepared for limited updates and support.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Comanche PMS and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Comanche PMS offers 12 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Comanche PMS: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Comanche International has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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