Noovy PMS

4.9 (25 REVIEWS)

HTR Score icon
HT Score  
22 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 35 (out of 316) in Property Management Systems

#1 Solution For Independent Hotels

Noovy has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
5.0/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Noovy PMS is the #48 most trending product in the Property Management Systems category (out of 316) and the #845 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Noovy’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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22 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Noovy PMS
Founded in 2013 | Headquarters in Ireland | 37 employees
Noovy is designed to simplify and automate all operations for modern hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and more connected. Noovy was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the Noovy system was designed to be the most open, user friendly and complete system in the market. Our customers use Noovy to create more remarkable experiences and more profitable businesses. Hotel technology does not have to be expensive, why pay more? Noovy offers an all-in-one system, property management, channel management and booking engine, for a fair price of just €£$ 5 per room per month. This includes our friendly phone and chat support.

Capabilities

Room Calendar

Booking List

Revenue Report

Payment automation

Booking Engine

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Noovy Average Noovy

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Popularity by Segment

Size

2 | X-Small (1-9 room)

6 | Small (10-24 room)

12 | Medium (25-74 room)

6 | Large (75-199 room)

Country

14 | Netherlands

5 | Germany

2 | Spain

2 | Israel

1 | Czech Republic

1 | United Kingdom

1 | France

1 | Belgium

Type

11 | Boutiques

11 | City Center Hotels

3 | Bed & Breakfast & Inns

3 | Limited Service & Budget Hotels

1 | Branded Hotels

1 | Airport/Conference Hotels

1 | Luxury Hotels

1 | Motels

1 | RV Parks & Campgrounds

Region

25 | Europe

2 | Middle East

Category

26 | Hotel Management Software

25 | Property Management Systems

Hotelier Rating

Excellent
26
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (2)
  • Small (6)
  • Medium (12)
  • Large (6)

Country

  • Netherlands
    Netherlands
    (14)
  • Germany
    Germany
    (5)
  • Spain
    Spain
    (2)
  • Israel
    Israel
    (2)
  • Czech Republic
    Czech Republic
    (1)
  • United Kingdom
    United Kingdom
    (1)
  • France
    France
    (1)
  • Belgium
    Belgium
    (1)

Region

  • Europe
    Europe
    (25)
  • Middle East
    Middle East
    (2)

Hoteliers say

NEW AI Review summary

Hoteliers like that HotelConnect is an all-in-one system combining PMS, Channel Manager, Booking Engine, Revenue Tool, and Guest Communication Tool. They appreciate its cost-effectiveness, ease of use, and reliable customer service. Key features positively impacting the business include direct integrations with OTAs, automated payment processing, and simple onboarding that saves time and reduces errors. Some critical points include occasional translation issues and a need for better housekeeping management features.

AI-generated from the text of customer reviews

Ease of Use
Customer Service
Automated Payment Processing
Direct OTAs Integration
Design
All-in-One Solution
Reporting Tools
Housekeeping Management
Onboarding Process
Translation Issues
10

Great Property Management System!

Receptionist from 25-49 room Boutique in Amsterdam (Netherlands)

Verified
2 years ago
Great PMS system for an incredibly competitive price. Due to the fact that it's a PMS, Channel Manager, Booking Engine, Revenue Tool and Guest communication Tool in one, I don't have any additional costs. P.S. Customer services gets back to me very fast!
Country Netherlands
Receptionist
Medium Hotel
10

Good value for money

Owner from 25-49 room City Center Hotel in Amsterdam (Netherlands)

Verified
2 years ago
I think the price, most systems are just too expensive. It's a good value for money. I also like that you don't need to log into different sites.
Country Netherlands
Owner
Medium Hotel
10

Easy to use, friendly and quick, manual booking easy to complete .

front office from 75-99 room City Center Hotel in Amsterdam (Netherlands)

Verified
2 years ago
Hotel Connect is amazing, with an attractive interface, with direct connectivity with all our channels, providing reports not only for revenue but also for housekeeping and breakfasts. In cases of non-refundable bookings the guest receives an automatic payment request, the same when a reservation is canceled, the payment can be done in mul...
Country Netherlands
front office
Large Hotel
10

Great for newly opened hotels

Hotel Manager from 10 to 24 room Boutique in Paris (France)

Verified
2 years ago
We opened our hotel in Paris earlier this year and where looking for an all-in-one solution, we picked HotelConnect and are very happy. I recommend everyone that is opening a new hotel to try HotelConnect. They gave us an online training in French and even helped us with the website.
Country France
Hotel Manager
Small Hotel
10

Well integrated and cloud based

Hotel Manager from 75-99 room City Center Hotel in Berlin (Germany)

Verified
2 years ago
I'm a little older and can use the system well, so it's very easy for me. The link with booking.com is also very practical, as I don't have to worry about anything. That's good for sales too.
Country Germany
Hotel Manager
Large Hotel
10

Highly recommended, user-friendly PMS Easy to use, highly recommended!

Front Office Manager from 10 to 24 room Boutique in Sant Joan de Labritja (Spain)

Verified
2 years ago
Great PMS, very easy to use Directly connected to Booking.com, Expedia, Restel among others Quick interface Possible to connect from anywhere (cloud based) Excellent customer service, very attentive and helpful Easy use Direct connection to Booking.com, Expedia, Restel and others Interface very fast You can connect from anywhere (cloud base...
Country Spain
Front Office Manager
Small Hotel
10

Best hotel solution to date

General Manager from 10 to 24 room Boutique in Amsterdam (Netherlands)

Verified
2 years ago
Best PMS I've used to date. Very visual, intuitive and friendly. With many extra features like: automatic payments, online check-in/out, guest communication etc. Additionally, I'm very happy with the great customer support.
Country Netherlands
General Manager
Small Hotel
10

Very good cloud PMS

Front Office Manager Quentin XL Hotel Berlin from 75-99 room Boutique in Berlin (Germany)

Verified
2 years ago
A very precise management of OTA channels, reservations and front office operations. It is extremely simple to use and training new employees is incredibly easy. A very understandable and user-friendly PMS. My personal highlight is the integrated Payment Getaway, all functions such as processing refunds or releasing authorizations are just...
Country Germany
Front Office Manager Quentin XL Hotel Berlin
Large Hotel
10

Good fit for a cosy little hotel working with students

Owner from 5 to 9 room Limited Service & Budget Hotel in (United Kingdom)

Verified
2 years ago
We are a cosy little hotel with a total of 7 rooms, working with a young staff (mainly students without hotel experience). What we needed was a simple easy to use system and that's exactly what this is. We worked with pen & paper before and never used a system as it was too difficult for our staff. I checked many different system, but only...
Country United Kingdom
Owner
X-Small Hotel
10

Works very well

Front Office Manager from 25-49 room Limited Service & Budget Hotel in Amsterdam (Netherlands)

Verified
2 years ago
- a web check-in that actually works. over 70% of guests complete the web check-in, compared to less than 5% on our previous system. - easy to use, no training needed. - happy with the whats-app support, thanks guys :)
Country Netherlands
Front Office Manager
Medium Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

It offers a complete solution to hotels, I think it's API connection is very well made. We receive all possible restrictions and even promotions directly from HotelConnect, this is the only system that provides us with such an advanced connection.

Question:

What differentiates this product or service from the competition?

Answer:

First of all the API, as mentioned earlier there is no competitors that send us promotions automatically, which also saves time for the hoteliers. Furthermore I believe their payment automation is unique. Some other system have payment automation as well, but HotelConnect takes it to a whole new level.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If hotels want to automate their operation while using an user-friendly system then I think it is a good solution for them. I think hotels should look at how much time they can save and not just at how much a system cost.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Paulo Mendes Operations Project Manager @ Innstant Travel
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Paulo Mendes Operations Project Manager @ Innstant Travel
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Paulo Mendes Operations Project Manager @ Innstant Travel
RecommendationAvatar
Paulo Mendes Operations Project Manager @ Innstant Travel
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Support

Unverified

Noovy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

99%

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