Counter vs. Rezovation:
Which Is Right for You?

The Decision

Choosing between Counter by Counter and Rezovation by Rezovation boils down to core operational needs. Counter specializes in hostel management, offering an intuitive, mobile-friendly PMS with a focus on automating day-to-day tasks. Rezovation targets small hotels, inns, and B&Bs with an emphasis on online reservations, website integration, and distribution. Both aim to streamline reservations, but their features and reputations differ significantly.

Counter boasts a high rating backed by 54 recent reviews and a 91% likelihood to recommend, making it a more proven choice for active hoteliers. Rezovation, with zero recent reviews and no ratings, lacks the current user feedback necessary to judge its reliability today. Are you comfortable relying on a product with no recent data, or do you prefer a solution with strong, recent validation?

Is Counter or Rezovation Better for Hotels?

Counter is a dedicated PMS tailored for hostels, with a user-friendly interface rated 4.6/5 and support scoring nearly perfect at 4.96/5. It offers extensive features like channel management, payment processing, and a mobile app, all designed for fast, efficient management of occupancy and guest data. Rezovation, on the other hand, markets itself as a comprehensive management system for small hotels and B&Bs, with a focus on online reservations and marketing. However, its lack of recent reviews leaves its current effectiveness uncertain.

Counter's recent reviews consistently praise its ease of use, quick onboarding, and responsive customer support. Rezovation’s absence of recent feedback makes it difficult to assess whether it still meets the needs of modern small hotels. Do you want a product actively supported and improved based on recent user experiences, or are you okay with one that’s been out of the spotlight for some time?

Counter vs Rezovation: Which Should Your Hotel Choose?

If your hotel is a hostel needing a straightforward, mobile-friendly PMS that simplifies bookings, check-ins, and guest management, Counter is your best option. Its highly-rated interface, automation features, and extensive integrations (including payment and channel management) make it ideal for small, busy hostels seeking operational efficiency.

If your property is a small hotel, inn, or B&B looking primarily for online reservation capabilities, website integration, and GDS connectivity, Rezovation might seem appealing. However, with no recent reviews or recent validation, you risk choosing a platform that may no longer align with current hospitality technology standards. Given Counter's active, recent user base, it clearly offers more current value.

Is Counter or Rezovation Easier to Use?

Counter scores a 4.6/5 for ease of use, with users describing its interface as "clean, simple, and easy to understand," and onboarding rated at 4.7/5. Reviews mention that staff can learn the system quickly, and the mobile app allows remote management, making daily operations smoother. Support responsiveness is highly praised, with mentions of staff like Evelyn and Max providing quick assistance.

Rezovation, lacking recent reviews, provides no current data on usability or onboarding. Its complexity or user-friendliness today cannot be verified, leaving hoteliers without confidence in its ease of adoption. Edge: Counter.

Which Has Better Features: Counter or Rezovation?

Counter offers 19 unique features, including a channel manager, booking engine, payment processing, calendar view, guest CRM, and multi-currency support. These features cater directly to hostel management, streamlining operations from reservations to guest engagement.

Rezovation’s feature set is not publicly detailed, but it emphasizes online reservations, website design, and internet marketing. Without detailed feature comparison or recent feedback, it’s less clear if Rezovation offers the same operational depth. Edge: Counter.

Which Has Better Customer Support: Counter or Rezovation?

Counter’s support is highly rated at 4.96/5, with recent reviews highlighting quick, helpful responses from staff like Evelyn and Max. Many users describe the support team as understanding, professional, and responsive to issues, even during system bugs.

Rezovation’s support data is unavailable, and with no recent reviews, it’s impossible to gauge whether it continues to provide the level of customer service your hotel expects. Relying on a platform without current support ratings poses risks. Edge: Counter.

Which Has More Integrations: Counter or Rezovation?

Counter integrates with 7 verified partners, including major solutions like Stripe, SiteMinder, Cloudbeds, and Goki. These integrations facilitate payments, channel management, and access control, creating a connected operational environment.

Rezovation offers no publicly listed integrations or verified partner data, limiting its connectivity options. Without current, verified integrations, Rezovation’s flexibility may be restricted. Edge: Counter.

Which Do Hoteliers Rate Higher: Counter or Rezovation?

Counter’s ratings are high across multiple aspects: 4.73/5 overall, 4.6/5 ease of use, and 4.96/5 customer support, from 54 recent reviews. Hoteliers, especially hostels, praise its simplicity, automation, and support responsiveness.

Rezovation, with no recent reviews or ratings, offers no current data to compare. Its reputation cannot be gauged today, making Counter the clear choice based on current user feedback. Edge: Counter.

How Much Do Counter and Rezovation Cost?

Counter does not publicly list pricing but is known for its flexible, scalable model suited for small hostels. Rezovation also lacks explicit pricing details, but historically, it has targeted small properties with bundled solutions, often via custom quotes.

Given the lack of transparency and recent reviews, you should reach out directly for updated quotes. However, Counter’s widespread adoption suggests competitive pricing for its feature set.

What Type of Hotel Should Use Counter?

• Hotels that need a straightforward, mobile-friendly PMS for hostel operations.
• Teams seeking automation features like payment processing, online check-ins, and group management.
• Hosts wanting extensive integrations with channel managers and POS systems.
• Properties prioritizing customer support and ease of onboarding.
• Hotels that operate in multiple currencies and languages.

Not ideal if your property relies heavily on complex revenue management, advanced reporting, or has specific overbooking concerns.

What Type of Hotel Should Use Rezovation?

• Small hotels, inns, or B&Bs looking for online reservation and marketing tools.
• Managers seeking integration with GDS and large booking sites.
• Businesses that want to combine reservations with website design and internet marketing.
• Hotels that prioritize real-time booking visibility and global distribution.

Not ideal if you need detailed operational control, extensive automation, or active support from a modern vendor.

Rezovation vs Counter: The Bottom Line for Hotels

Counter is the better choice for active hostels and small hotels focused on operational efficiency and guest management. Its recent reviews and high ratings confirm its current effectiveness and support quality.

Rezovation, while historically a solid platform, lacks recent user feedback to verify its current state. Without recent validation, it’s risky to rely on Rezovation for critical hotel operations today.

Counter’s extensive features, strong support, and proven user satisfaction make it the clear leader for your property management needs. If simplicity, automation, and active support matter most, Counter is your best bet.