The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 565 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOTELTIME shines in workflow efficiency and ease of use — especially for RV park properties (4.8/5), with exclusive features like Payment processing and Guest CRM.
Side-by-side ratings based on 565 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 565 | 0 |
After analyzing 565 verified reviews, HOTELTIME users most value its workflow efficiency and ease of use, support and responsiveness, reservations and availability management, while Rezovation users highlight . Click any theme to see what reviewers say.
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Workflow efficiency and ease of use
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Support and responsiveness
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Reservations and availability management
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Reporting and analytics
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Billing, invoicing, and accounting
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Guest profiles and guest data management
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Rate management and pricing controls
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #5 224 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 238 reviews | — |
| Large (75-199 rooms) ▾ | #3 51 reviews | — |
| X-Large (200+ rooms) ▾ | #8 7 reviews | — |
By Property Type
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| Boutique ▾ | #4 248 reviews | — |
| Luxury ▾ | #3 246 reviews | — |
| Branded / Chain ▾ | #4 145 reviews | — |
| Extended Stay ▾ | #4 49 reviews | — |
By Region
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| North America | #52 4 reviews | — |
| Europe ▾ | #2 384 reviews | — |
| Asia Pacific ▾ | #5 117 reviews | — |
| Middle East ▾ | #1 21 reviews | — |
HotelTime PMS and Rezovation serve distinctly different hotel profiles. HotelTime PMS is a cloud-based, feature-rich platform used by over 650 properties in 32 countries, including resorts, boutique hotels, and multi-property groups. It targets diverse property sizes with advanced integration capabilities, including POS, channel management, and spa modules. Rezovation, by contrast, focuses on small hotels, inns, bed & breakfasts, and boutique accommodations, emphasizing integrated online reservations, website design, and marketing, but without verified reviews or feature data to confirm current capabilities.
Both systems aim to centralize reservations and streamline front desk and guest management workflows. HotelTime PMS offers a comprehensive all-in-one solution covering reservations, housekeeping, invoicing, revenue management, and guest CRM, benefiting operations that require extensive automation and scalability. Rezovation targets smaller properties needing integrated booking engines and credit card processing tied to Quickbooks Merchant Services, focusing on maximizing direct bookings and online presence.
If you operate a medium to large property such as a resort, city center hotel, or multi-property group, HotelTime PMS is the recommended choice, supported by 565 reviews averaging 4.6/5 overall and used by diverse hotel segments globally. Its 53 hotel-specific features, including integrated POS and channel management, provide operational breadth and connectivity absent in Rezovation. Hotels with complex billing, housekeeping, or ancillary revenue streams will benefit from HotelTime’s extensive modules.
For small inns, bed & breakfasts, or boutique hotels primarily focused on online reservations and marketing integration, Rezovation’s positioning as part of HomeAway Software and its real-time booking engine connected to Expedia and Kayak suggest it may fit better, though no verified review data or feature set is available to confirm operational suitability. Data on Rezovation is limited, so reservations should be cautious and supplemented with direct vendor evaluation.
HotelTime PMS has an ease of use rating of 4.7/5 across 565 reviews, with users noting its intuitive interface for front desk check-ins, room assignments, and billing. Reviewers praise the reduction of manual workload and faster training for new staff due to clear workflows. Negative feedback includes complexity in module setup and some cumbersome multi-window editing, which can slow peak-time operations.
Rezovation has no publicly available ratings or reviews, making it impossible to assess ease of use or onboarding quality from verified customer feedback. Without this data, its usability remains unproven relative to HotelTime.
Edge: Even.
HotelTime PMS offers a comprehensive hotel operations suite with 53 exclusive features, including integrated POS, a centralized CRS, payment processing, guest CRM, housekeeping modules, revenue management, a booking engine, channel manager, digital registration, and mobile apps for housekeeping and front desk staff. These features enable hotels to automate reservations, manage ancillary revenue, track housekeeping status in real-time, and optimize room assignments based on rules, which streamlines front desk and operational workflows significantly.
Rezovation does not list any proprietary features on Hotel Tech Report. Its core strength is the Rezovation GT Booking Engine with global distribution system connectivity, but beyond that, no hotel-specific modules or integrations are verified. This lack of feature transparency limits its operational scope compared to HotelTime.
Edge: HotelTime PMS.
HotelTime PMS scores 4.7/5 for customer support and 4.6/5 for onboarding from 565 reviews. Users consistently commend the support team’s responsiveness and professionalism, noting quick issue resolution and helpful training that reduce downtime and ease operational adoption. Support is crucial in handling complex modules like billing and housekeeping, which HotelTime addresses effectively according to reviews.
Rezovation lacks public customer support ratings or onboarding feedback, so its support quality cannot be verified. Without user evidence, support reliability remains unknown compared to HotelTime’s demonstrated track record.
Edge: Even.
HotelTime PMS lists 60 verified integration partners, including Profitroom, Bookboost, RevControl, STR, and Umi Digital, covering channel management, business intelligence, payment gateways, and marketing platforms. These integrations enable hotels to connect booking data across OTAs, manage revenue with analytics, and automate payment processing, crucial for larger hotels with complex ecosystems.
Rezovation has no verified integrations listed, limiting its ability to connect with third-party tools beyond its native booking engine and Quickbooks Merchant Service credit card integration. Hotels requiring broad ecosystem connectivity will find HotelTime’s integration network significantly more advantageous.
Edge: HotelTime PMS.
HotelTime PMS holds an overall rating of 4.6/5 from 565 reviews, including 33 in the last six months with a recent rating of 4.4/5, indicating stable positive user sentiment. Segment ratings range from 4.4/5 for vacation rentals to 4.7/5 for city center hotels, branded hotels, and airport/conference hotels, demonstrating broad satisfaction across property types.
Rezovation has no ratings or reviews available on Hotel Tech Report, providing no measurable evidence of hotelier satisfaction or recent product quality. This absence makes it impossible to compare ratings directly.
Edge: Even.
HotelTime PMS publishes a base price of $600.00 with no implementation fee, no monthly flat or per-room fees, and no free trial. Pricing transparency supports budgeting for mid-sized to large properties seeking a comprehensive PMS.
Rezovation does not publish pricing information publicly on Hotel Tech Report. Hotels interested in Rezovation must contact sales directly for quotes, which may complicate upfront cost comparisons.
Not ideal if:
Not ideal if:
HotelTime PMS and Rezovation serve different hotel segments with minimal overlap. HotelTime is a comprehensive, cloud-based PMS with deep operational features, broad integration capabilities, and validated user satisfaction across multiple hotel types and sizes worldwide. Rezovation targets smaller inns and B&Bs with a focus on online booking and credit card processing but lacks third-party verification or review data.
Choose HotelTime PMS if your property requires extensive operational features like POS integration, housekeeping management, revenue reporting, and multi-property functionality, supported by 565 reviews averaging 4.6/5 and 60 verified integrations. Its cloud architecture and mobile apps streamline workflows for diverse hotel teams.
Opt for Rezovation if you run a small inn or bed & breakfast emphasizing seamless online reservations and marketing integration, leveraging its connection to global distribution systems and Quickbooks Merchant Service credit card processing. However, the absence of user reviews and integrations means due diligence is essential before committing.
In summary, HotelTime PMS offers a proven, feature-rich platform suited for properties seeking operational depth and scalability, while Rezovation suits small properties focusing on online bookings but requires careful evaluation due to limited public evidence.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| EPoS | ||
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
No published case study for this goal yet.
What hoteliers love
A common theme across reviews is that HotelTime reduces daily workload through a simple, intuitive workflow for reception, cashiering, and multi-depar... A common theme across reviews is that HotelTime reduces daily workload through a simple, intuitive workflow for reception, cashiering, and multi-department operations. Even when users praise the system overall, some note that too many clicks, pop-ups, or cumbersome edit flows can slow staff down and make training or peak-time operations harder than necessary.
Users frequently mention HotelTime’s support team as a major strength, describing it as fast, reachable, professional, and often able to solve issues... Users frequently mention HotelTime’s support team as a major strength, describing it as fast, reachable, professional, and often able to solve issues immediately. Several reviews say this responsiveness reduces downtime and makes the PMS easier to rely on in daily operations, especially when hotels need quick answers during front desk or accounting work.
Reviewers consistently value HotelTime for making reservation creation, editing, room availability, and room-block handling straightforward and fast.... Reviewers consistently value HotelTime for making reservation creation, editing, room availability, and room-block handling straightforward and fast. The PMS is seen as a tool that improves booking accuracy, supports group reservations, and helps staff manage occupancy in real time, which reduces mistakes and speeds up front office work.
Where hoteliers push back
Many reviews highlight HotelTime’s billing and invoicing flow as a practical strength, especially for proformas, invoices, document matching, and cash... Many reviews highlight HotelTime’s billing and invoicing flow as a practical strength, especially for proformas, invoices, document matching, and cashier work. However, users also point to friction around invoice editing, posting journals, split bills, deposits, currency handling, and accounting reconciliation, indicating this is a high-value but complex workflow.
A smaller but important set of reviews discusses guest profile handling, including storing preferences, duplicate profiles, guest history, and documen... A smaller but important set of reviews discusses guest profile handling, including storing preferences, duplicate profiles, guest history, and document-linked data. Users want richer guest profiles and cleaner merging or search behavior so staff can serve repeat guests faster without creating duplicate records or extra manual cleanup.
Unique capabilities
It depends on your requirements. HotelTime PMS and Rezovation share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 60 verified integration partners, while Rezovation offers 0. Review the feature comparison above to see where they differ before switching.
HotelTime PMS: No. Rezovation: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 92 and Rezovation has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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