Rezovation vs. ThinkReservations PMS: Which Is Right for You?

Updated November 12, 2026  ·  427 verified reviews analyzed

TLDR

We analyzed 427 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

ThinkReservations shines in customer support and account management — especially for bed & breakfast properties (4.9/5), with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does Rezovation Compare to ThinkReservations PMS?

Side-by-side ratings based on 427 verified hotelier reviews on HTR.

HTScore
0
90
Likelihood to Recommend
N/A
97%
Ease of Use
N/A
4.8/5
Customer Support
N/A
4.8/5
Value for Money
N/A
4.7/5
Starting Price Contact sales From $500/mo
Verified Reviews 0 427

What Are the Pros and Cons of Rezovation vs ThinkReservations PMS?

After analyzing 427 verified reviews, Rezovation users most value its , while ThinkReservations users highlight customer support and account management, ease of use and daily operations, reservations, calendar, and availability management. Click any theme to see what reviewers say.

Rezovation Rezovation ThinkReservations ThinkReservations
Pros
+ Customer support and account management ▾
+ Ease of use and daily operations ▾
+ Reservations, calendar, and availability management ▾
+ Direct booking engine and website integration ▾
Cons
− Feature requests and product flexibility ▾
− Billing, payments, and accounting integrations ▾
− Channel management and OTA connectivity ▾

Rezovation vs ThinkReservations: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Rezovation Rezovation ThinkReservations ThinkReservations
Small (10-24 rooms) ▾ — #4 148 reviews
Mid-Size (25-74 rooms) ▾ — #9 25 reviews
Large (75-199 rooms) — #7 3 reviews
X-Large (200+ rooms) — #6 1 reviews

By Property Type

Segment Rezovation Rezovation ThinkReservations ThinkReservations
Boutique ▾ — #7 105 reviews
Luxury ▾ — #7 72 reviews
Branded / Chain ▾ — #7 26 reviews
Extended Stay ▾ — #11 8 reviews

By Region

Segment Rezovation Rezovation ThinkReservations ThinkReservations
North America ▾ — #1 399 reviews
Europe — #59 1 reviews
Asia Pacific — #35 0 reviews
Middle East — #34 0 reviews

Is Rezovation or ThinkReservations Better for Hotels?

Rezovation and ThinkReservations serve distinct market segments despite both being property management systems (PMS). Rezovation targets small hotels, inns, and bed & breakfasts (B&Bs) with its integrated reservation engine, website design, and internet marketing suite. In contrast, ThinkReservations offers a comprehensive PMS with a broad feature set and strong channel integrations, preferred by independent inns, boutique hotels, and B&Bs with a need for advanced operational tools.

Both products address the core hotel challenge of managing reservations, guest communications, and payments efficiently. Rezovation emphasizes real-time bookings and global distribution system (GDS) connectivity, ideal for properties prioritizing online visibility. ThinkReservations excels in operational workflows through its extensive features like housekeeping management, reporting, and direct payment processing, supporting increased revenue and smoother daily operations.

Rezovation vs ThinkReservations: Which Should Your Hotel Choose?

If your property is a small B&B or inn seeking a PMS tightly integrated with online marketing and global distribution, Rezovation’s real-time booking engine and website tools fit well, though its current review data is unavailable. However, this lack of recent reviews means operational reliability and user experience cannot be independently verified.

If you operate a small to mid-sized independent hotel, boutique property, or B&B in North America or similar markets, ThinkReservations’ 4.8 overall rating across 425 reviews, including a perfect 5/5 in the last six months from 41 reviews, confirms consistent user satisfaction. Its rich feature set supports room management, guest messaging, multi-channel bookings, and revenue reporting, demonstrated by case studies showing revenue growth up to 52%. For properties prioritizing operational control, integration, and proven support, ThinkReservations is the stronger choice.

Is Rezovation or ThinkReservations Easier to Use?

ThinkReservations scores 4.8/5 on ease of use and 4.7/5 on onboarding from 425 reviews, with users praising its intuitive design and straightforward navigation. Staff find it simple to manage reservations, calendar views, and daily workflows, reducing training time and errors. Reviewers often highlight how ThinkReservations simplifies complex tasks like rate adjustments and report generation.

Rezovation lacks review data to assess ease of use or onboarding. Without user feedback, it is impossible to measure how easily staff adopt or operate the system compared to ThinkReservations.

Edge: Even.

Which Has Better Features: Rezovation or ThinkReservations?

Rezovation offers no verified unique PMS features or integrations on the data available. ThinkReservations provides 39 exclusive features including channel management, integrated payment processing, housekeeping modules, group bookings, automated night audits, and guest messaging via SMS. These features support complex hotel operations such as real-time rate management, task coordination, and multi-currency support.

For example, ThinkReservations’ automated night audit reduces front-desk workload by generating daily reports without manual input. Its drag-and-drop tape chart improves room assignment visibility, aiding front desk and housekeeping coordination. Guest messaging automates pre-arrival and post-stay communication, allowing staff to focus on guest experience rather than manual outreach.

Edge: ThinkReservations.

Which Has Better Customer Support: Rezovation or ThinkReservations?

ThinkReservations earns 4.8/5 in customer support and 4.7/5 in onboarding from hundreds of reviews. Users consistently report quick access to knowledgeable representatives via phone, chat, or email. The support team’s understanding of innkeeping workflows is frequently highlighted, accelerating issue resolution and minimizing downtime.

Rezovation has no customer support ratings or reviews available to assess responsiveness or quality.

Edge: Even.

Which Has More Integrations: Rezovation or ThinkReservations?

ThinkReservations lists 17 verified partners including major OTAs and technology providers such as Booking.com, Expedia, Tripadvisor, Airbnb, Sojern, and INTELITY. These integrations facilitate channel management, reduce double bookings, and extend distribution reach for hotels targeting diverse customer segments.

Rezovation reports zero verified integrations on Hotel Tech Report. Although it connects to GDS and ODS channels via its booking engine, lack of verified partners limits flexibility to connect with additional sales and service platforms.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Rezovation or ThinkReservations?

Rezovation has no reviews on Hotel Tech Report, so no rating data exists. ThinkReservations holds a 4.8/5 overall rating from 425 reviews, with a 5.0/5 in the last six months from 41 reviews. Its likelihood to recommend stands at 97%, signaling strong current satisfaction.

Segment ratings for ThinkReservations highlight a 4.9/5 rating from 376 Bed & Breakfast & Inns reviews and 4.7 to 4.9/5 across boutique, luxury, resort, and motel segments, suggesting broad appeal and reliability.

Edge: Even.

How Much Do Rezovation and ThinkReservations Cost?

Rezovation’s pricing is not publicly available; no base price, freemium, monthly flat, per-room, or implementation fees are disclosed. No trial information is offered.

ThinkReservations charges a $500 base price; it does not offer freemium plans, monthly flat fees, or per-room pricing, and no trial is available. Pricing transparency favors ThinkReservations, allowing buyers to evaluate cost expectations upfront.

What Type of Hotel Should Use Rezovation?

  • Hotels that primarily operate small inns, bed & breakfasts, or boutique properties seeking integrated website design and internet marketing tools.
  • Properties looking for real-time booking engines connected to global distribution systems like Expedia and Kayak.
  • Teams prioritizing streamlined online reservations and credit card processing through QuickBooks Merchant Service.
  • Businesses focusing on expanding visibility via online marketing and internet reservations rather than advanced operational management features.

Not ideal if:

  • You require comprehensive PMS features such as housekeeping, multi-channel management, or detailed reporting.
  • You need verified third-party integrations beyond GDS and ODS.
  • You want transparent pricing or documented customer support and onboarding experience.

What Type of Hotel Should Use ThinkReservations?

  • Small to mid-sized independent hotels, boutique properties, and bed & breakfasts in North America or similar markets.
  • Hotels that need advanced features including guest messaging, housekeeping coordination, revenue reporting, and multi-channel distribution.
  • Properties aiming to increase direct bookings, improve upsell revenue, and automate daily audits and task management.
  • Teams that value responsive customer support and straightforward onboarding.
  • Hotels requiring integration with major OTAs like Booking.com, Expedia, Airbnb, and Tripadvisor.

Not ideal if:

  • You prefer a PMS outside North America or require regional-specific solutions.
  • You need free trials or flexible pricing models.
  • Your property demands highly customizable booking engine or POS integrations beyond those currently supported.

Rezovation vs ThinkReservations: The Bottom Line for Hotels

Rezovation centers on small hotels, inns, and B&Bs looking for an integrated package of online reservations, website design, and marketing. It excels in connecting properties to global distribution systems, enabling real-time bookings and streamlined credit card processing. However, the lack of current user reviews and publicly available pricing limits verification of its operational suitability and support quality.

ThinkReservations provides a robust PMS with 39 hotel-specific features that enhance front desk workflows, guest communications, housekeeping coordination, and revenue management. Its 4.8/5 rating across 425 reviews, including strong recent feedback and 17 verified integrations with major OTAs, confirms its operational reliability and broad market acceptance. Case studies demonstrate meaningful revenue growth and efficiency gains for properties similar to small independent hotels and B&Bs.

Choose Rezovation if your property prioritizes real-time GDS connectivity and integrated internet marketing with small inn or B&B operations, accepting limited transparency on pricing and user experience. Choose ThinkReservations if you require a proven, full-featured PMS with strong channel management, guest messaging, and operational tools backed by high user ratings and responsive support.

How Much Do Rezovation and ThinkReservations PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Rezovation Rezovation ThinkReservations ThinkReservations
Starting Price — From $500/mo

Feature Comparison: Rezovation vs ThinkReservations PMS

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Rezovation Rezovation ThinkReservations ThinkReservations
▾ Accounting & Finance
0%
100%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
▾ Marketing & Ecommerce
0%
88%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
▾ Administration & Configuration
0%
75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
▾ Customer Management
0%
75%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
▾ Front Office
0%
67%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management
0%
50%
Group functionality
Automated Space Optimization
▾ Guest Experience
0%
45%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
▾ Housekeeping
0%
50%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments
0%
80%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
▾ Reservations Management
0%
67%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management
0%
80%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
▾ Taxes & Compliance
0%
75%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training
0%
100%
Online 24/7 support
▾ Food & Beverage
0%
100%
EPoS
▾ Spa
0%
0%
Spa & Wellness Module

Real-World Results: Rezovation vs ThinkReservations by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Rezovation Rezovation

No published case study for this goal yet.

ThinkReservations Blue Tang Inn Mid-Size
+ Blue Tang Inn was able to significantly increase its bottom line after implementing ThinkReservations, with 52% year on year increase during Q1.
+ The property capitalized on upsell opportunities, offering a wide variety of activities (snorkeling, scuba diving, sailing, fishing) as well as F&B packages. Upsell revenue increased 80% in Q1 2023 vs the previous year
+ Blue Tang Inn management was pleased to see the property booked more nights in Q1 2023, at a significant higher rate while the market maintained the previous year's numbers.

"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."

Kristin Fisher
Kristin Fisher
Sales and Marketing Director
Increase Operational Efficiency
Rezovation Rezovation

No published case study for this goal yet.

ThinkReservations Yara Palm Springs Small
+ 17.3% of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
+ Yara Palm Springs consistently has 62% of their bookings through their direct channels, saving thousands of dollars that would otherwise go to OTA commisions.
+ Yara Palm Springs has automated their guest journey and made it easy for guests to enjoy a personalized stay through technology, making it easier for the owners to operate their propertyremotely. "Living in another city from my hotel, working remotely on my hotel, being a mother, trying to have a social life...ThinkReservations makes it so I can still do all those things and be a hotel operator from wherever I am" said Kate.

"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."

Improve Guest Experience
Rezovation Rezovation

No published case study for this goal yet.

ThinkReservations Inn on Main Small
+ Increased Repeat Guests - The inn has seen a notable rise in repeat bookings, including guests who have stayed over 20 times since implementing ThinkReservations.
+ Boosted Upsell Revenue - Upselling opportunities through the booking engine have resulted in a 15% increase in additional revenue from services like late check-ins and special packages.
+ Improved Efficiency - Administrative tasks have been reduced by 30%, allowing staff to dedicate more time to creating memorable guest experiences.

"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"

Chris Kennedy
Chris Kennedy
Co-Owner

Rezovation vs ThinkReservations: The Bottom Line

ThinkReservations
ThinkReservations
4.8/5 from 427 reviews

What hoteliers love

Customer support and account management 96% positive

Users repeatedly say ThinkReservations’ support team is exceptionally responsive, knowledgeable, and easy to reach by phone, chat, or email. Many revi... Users repeatedly say ThinkReservations’ support team is exceptionally responsive, knowledgeable, and easy to reach by phone, chat, or email. Many reviewers cite live-person help, proactive guidance, and account managers who understand innkeeping and help solve issues quickly.

Ease of use and daily operations 90% positive

Reviewers consistently describe ThinkReservations as intuitive, easy to learn, and simple to use for daily property operations. They say it helps them... Reviewers consistently describe ThinkReservations as intuitive, easy to learn, and simple to use for daily property operations. They say it helps them manage reservations, assignments, and routine workflows faster, which reduces staff effort and makes small-property operations smoother.

Reservations, calendar, and availability management 63% positive

The calendar and reservation tools are a major strength, with users praising the clear visual view of check-ins, check-outs, stays, and room status. S... The calendar and reservation tools are a major strength, with users praising the clear visual view of check-ins, check-outs, stays, and room status. Several reviewers also mention wanting more calendar flexibility, better vacancy visibility, or refinements to reservation editing and availability handling.

Where hoteliers push back

Feature requests and product flexibility 47% negative

A significant number of reviews ask for more customization, including templates, dashboards, mobile app access, configurable fields, better unit prior... A significant number of reviews ask for more customization, including templates, dashboards, mobile app access, configurable fields, better unit prioritization, and more flexible workflows. While many users appreciate the steady product evolution, they also note that niche property types often need more adaptable tools than the default setup provides.

Billing, payments, and accounting integrations 40% negative

Users mention financial workflows such as QuickBooks integration, credit card handling, deposits, folios, and tax/accounting reporting. A recurring th... Users mention financial workflows such as QuickBooks integration, credit card handling, deposits, folios, and tax/accounting reporting. A recurring theme is the desire for more flexibility in expense/revenue categorization, better payment hardware support, and less manual payment entry.

Unique capabilities

Channel Manager EPoS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.8/5 support 17 integrations
Visit Profile

Frequently Asked Questions About Rezovation vs ThinkReservations PMS

Can Rezovation replace ThinkReservations PMS?

It depends on your requirements. Rezovation and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Rezovation offers 0 verified integration partners, while ThinkReservations PMS offers 17. Review the feature comparison above to see where they differ before switching.

Do Rezovation or ThinkReservations PMS offer a free plan?

Rezovation: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Rezovation and ThinkReservations PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Rezovation has an HT Score of 0 and ThinkReservations has 90. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality ▾

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness ▾

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score ▾

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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