CQR PMS vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 16, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

CQR shines .

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does CQR PMS Compare to RoomRaccoon PMS?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 0 209

What Are the Pros and Cons of CQR PMS vs RoomRaccoon PMS?

After analyzing 209 verified reviews, CQR users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

CQR RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

CQR vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment CQR RoomRaccoon RoomRaccoon
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment CQR RoomRaccoon RoomRaccoon
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment CQR RoomRaccoon RoomRaccoon
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing the right property management system (PMS) can dramatically impact your hotel's efficiency, revenue, and guest satisfaction. You’re evaluating two solutions: CQR PMS by CQR and RoomRaccoon PMS by RoomRaccoon, both aiming to streamline operations but with different strengths. Your decision hinges on which platform aligns best with your hotel’s size, complexity, and growth plans. Are you ready to dive into the core differences?

Is CQR PMS or RoomRaccoon PMS Better for Hotels?

Both CQR PMS and RoomRaccoon are designed to address hotel management challenges—such as booking, guest communication, and revenue optimization. However, CQR offers no recent reviews, minimal market presence, and a lack of detailed features, suggesting it’s either a niche or undeveloped product. Conversely, RoomRaccoon boasts over 169 recent reviews, a high 4.88/5 rating, and a robust set of features, making it the more visible and trusted option. Given the lack of current data on CQR and RoomRaccoon’s active user feedback, the choice seems clear: do you prefer a lesser-known solution or one with proven reviews?

RoomRaccoon PMS vs CQR PMS: Which Should Your Hotel Choose?

If your hotel prioritizes ease of use, automation, and an all-in-one platform, go with RoomRaccoon. It’s perfect for small to mid-sized independent hotels seeking to increase revenue, reduce manual tasks, and automate guest communications. On the other hand, if your hotel needs a very basic or niche solution with no reviews, CQR might be a consideration, but the lack of recent feedback and feature data makes RoomRaccoon the safer, more reliable choice for growth-oriented hoteliers.

Is CQR PMS or RoomRaccoon PMS Easier to Use?

RoomRaccoon’s user interface scores an impressive 4.74/5 and has extensive positive feedback about its intuitiveness, ease of onboarding, and staff adoption. Many reviews highlight how quickly new users learn the platform and how it simplifies daily tasks, such as bookings, check-ins, and invoicing. Conversely, CQR provides no recent reviews or usability ratings, making it impossible to determine its user-friendliness. Based on available data, Edge: RoomRaccoon.

Which Has Better Features: CQR PMS or RoomRaccoon PMS?

RoomRaccoon offers 51 features, including a channel manager, booking engine, revenue management, automated night audit, guest CRM, online check-in, and mobile app, among others. CQR provides no detailed features or unique functionalities, while RoomRaccoon’s comprehensive suite covers nearly all operational needs. The platform’s extensive automation and revenue tools give it a significant edge. Endorsement: Edge: RoomRaccoon.

Which Has Better Customer Support: CQR PMS or RoomRaccoon PMS?

RoomRaccoon’s support scores a strong 4.53/5, with reviews praising responsiveness and helpfulness. Many users note quick resolution times and proactive assistance, which is crucial during busy periods. In contrast, CQR offers no recent support ratings or reviews, leaving its customer service reputation unclear. For dependable support that enhances operational stability, Edge: RoomRaccoon.

Which Has More Integrations: CQR PMS or RoomRaccoon PMS?

RoomRaccoon integrates with 88 verified partners, including prominent hospitality solutions like Sage, RevControl, and Paxxio. It supports a wide array of third-party systems that streamline operations. CQR, with zero verified integrations, limits flexibility and potential automation. For a scalable, connected system, Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: CQR PMS or RoomRaccoon PMS?

RoomRaccoon’s recent reviews, with a 4.88/5 rating from 169 users, reflect high satisfaction across hotel segments like boutique, independent, and small hotels. Many praise its ease of use, automation, and revenue features. CQR’s lack of recent reviews and ratings makes it impossible to gauge user satisfaction, but the absence suggests lower confidence or market traction. Based on current feedback, Edge: RoomRaccoon.

How Much Do CQR PMS and RoomRaccoon PMS Cost?

RoomRaccoon charges a fixed monthly fee of $1,000, with no free tier or trial available. CQR’s pricing details are not publicly disclosed, and no trial information exists. The transparency and known pricing of RoomRaccoon give it an advantage for budget planning. If cost is a concern, RoomRaccoon’s straightforward model simplifies decision-making.

What Type of Hotel Should Use CQR PMS?

  • Hotels that require basic management capabilities without extensive automation or integrations.
  • Small boutique hotels with minimal operational complexity.
  • Hotels seeking a niche or highly specialized solution not publicly reviewed or tested.
  • Properties with limited budgets that are comfortable with an unverified platform.

Not ideal if:

  • You need a proven, feature-rich system with recent user feedback.
  • Your hotel is looking to scale or requires integrations with other systems.
  • You want ongoing support and a visible track record of customer satisfaction.

What Type of Hotel Should Use RoomRaccoon PMS?

  • Small to medium-sized independent hotels aiming to automate operations.
  • Hotels seeking a comprehensive platform that combines booking, channel management, and guest communication.
  • Properties focused on increasing direct bookings and revenue through automation.
  • Hotels that value user-friendly interfaces and active customer support.
  • Hotels looking for integrations with a variety of third-party systems to expand functionality.

Not ideal if:

  • You operate a large hotel or resort that needs advanced enterprise solutions.
  • Your property relies on complex, niche operational features not supported by RoomRaccoon.
  • You prefer a system with a long legacy or deeper industry-specific customization.

RoomRaccoon vs CQR: The Bottom Line for Hotels

RoomRaccoon is a well-established, highly-rated PMS with a broad feature set, extensive integrations, and a large base of recent user reviews. Its ease of use, automation, and support make it a reliable choice for small to mid-sized hotels looking to grow revenue and streamline operations. CQR, with no recent reviews or known features, remains an unknown quantity, making RoomRaccoon the safer, more proven option for hotels that want to avoid risk.

If your hotel needs a proven, feature-rich platform with active support and integrations, go with RoomRaccoon. Its extensive reviews and recent feedback demonstrate its ability to meet evolving hotel needs effectively. For smaller, highly specialized, or budget-constrained properties, CQR’s limited data suggests it’s less suitable for a growth-oriented hotel.

In conclusion, unless CQR demonstrates recent updates or user satisfaction, RoomRaccoon’s market presence and proven track record position it as the clear choice for your hotel’s management software needs.

How Much Do CQR PMS and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

CQR RoomRaccoon RoomRaccoon
Starting Price From $1,000/mo

Which Features Does CQR PMS Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, CQR PMS and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature CQR RoomRaccoon RoomRaccoon
Booking Engine
Calendar view
Channel Manager
Custom rates
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: CQR vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
CQR

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
CQR

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
CQR

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

CQR vs RoomRaccoon: The Bottom Line

CQR
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Payment processing Calendar view
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About CQR PMS vs RoomRaccoon PMS

Can CQR PMS replace RoomRaccoon PMS?

It depends on your requirements. CQR PMS and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. CQR PMS offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do CQR PMS or RoomRaccoon PMS offer a free plan?

CQR PMS: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank CQR PMS and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CQR has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information