The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CQR shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 209 |
After analyzing 209 verified reviews, CQR users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | CQR |
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| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
| Segment | CQR |
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
| Segment | CQR |
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel's efficiency, revenue, and guest satisfaction. You’re evaluating two solutions: CQR PMS by CQR and RoomRaccoon PMS by RoomRaccoon, both aiming to streamline operations but with different strengths. Your decision hinges on which platform aligns best with your hotel’s size, complexity, and growth plans. Are you ready to dive into the core differences?
Both CQR PMS and RoomRaccoon are designed to address hotel management challenges—such as booking, guest communication, and revenue optimization. However, CQR offers no recent reviews, minimal market presence, and a lack of detailed features, suggesting it’s either a niche or undeveloped product. Conversely, RoomRaccoon boasts over 169 recent reviews, a high 4.88/5 rating, and a robust set of features, making it the more visible and trusted option. Given the lack of current data on CQR and RoomRaccoon’s active user feedback, the choice seems clear: do you prefer a lesser-known solution or one with proven reviews?
If your hotel prioritizes ease of use, automation, and an all-in-one platform, go with RoomRaccoon. It’s perfect for small to mid-sized independent hotels seeking to increase revenue, reduce manual tasks, and automate guest communications. On the other hand, if your hotel needs a very basic or niche solution with no reviews, CQR might be a consideration, but the lack of recent feedback and feature data makes RoomRaccoon the safer, more reliable choice for growth-oriented hoteliers.
RoomRaccoon’s user interface scores an impressive 4.74/5 and has extensive positive feedback about its intuitiveness, ease of onboarding, and staff adoption. Many reviews highlight how quickly new users learn the platform and how it simplifies daily tasks, such as bookings, check-ins, and invoicing. Conversely, CQR provides no recent reviews or usability ratings, making it impossible to determine its user-friendliness. Based on available data, Edge: RoomRaccoon.
RoomRaccoon offers 51 features, including a channel manager, booking engine, revenue management, automated night audit, guest CRM, online check-in, and mobile app, among others. CQR provides no detailed features or unique functionalities, while RoomRaccoon’s comprehensive suite covers nearly all operational needs. The platform’s extensive automation and revenue tools give it a significant edge. Endorsement: Edge: RoomRaccoon.
RoomRaccoon’s support scores a strong 4.53/5, with reviews praising responsiveness and helpfulness. Many users note quick resolution times and proactive assistance, which is crucial during busy periods. In contrast, CQR offers no recent support ratings or reviews, leaving its customer service reputation unclear. For dependable support that enhances operational stability, Edge: RoomRaccoon.
RoomRaccoon integrates with 88 verified partners, including prominent hospitality solutions like Sage, RevControl, and Paxxio. It supports a wide array of third-party systems that streamline operations. CQR, with zero verified integrations, limits flexibility and potential automation. For a scalable, connected system, Edge: RoomRaccoon.
RoomRaccoon’s recent reviews, with a 4.88/5 rating from 169 users, reflect high satisfaction across hotel segments like boutique, independent, and small hotels. Many praise its ease of use, automation, and revenue features. CQR’s lack of recent reviews and ratings makes it impossible to gauge user satisfaction, but the absence suggests lower confidence or market traction. Based on current feedback, Edge: RoomRaccoon.
RoomRaccoon charges a fixed monthly fee of $1,000, with no free tier or trial available. CQR’s pricing details are not publicly disclosed, and no trial information exists. The transparency and known pricing of RoomRaccoon give it an advantage for budget planning. If cost is a concern, RoomRaccoon’s straightforward model simplifies decision-making.
Not ideal if:
Not ideal if:
RoomRaccoon is a well-established, highly-rated PMS with a broad feature set, extensive integrations, and a large base of recent user reviews. Its ease of use, automation, and support make it a reliable choice for small to mid-sized hotels looking to grow revenue and streamline operations. CQR, with no recent reviews or known features, remains an unknown quantity, making RoomRaccoon the safer, more proven option for hotels that want to avoid risk.
If your hotel needs a proven, feature-rich platform with active support and integrations, go with RoomRaccoon. Its extensive reviews and recent feedback demonstrate its ability to meet evolving hotel needs effectively. For smaller, highly specialized, or budget-constrained properties, CQR’s limited data suggests it’s less suitable for a growth-oriented hotel.
In conclusion, unless CQR demonstrates recent updates or user satisfaction, RoomRaccoon’s market presence and proven track record position it as the clear choice for your hotel’s management software needs.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| CQR |
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| Starting Price | — | From $1,000/mo |
According to HTR's product database, CQR PMS and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | CQR |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CQR PMS and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. CQR PMS offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CQR PMS: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CQR has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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