Compare Customer Alliance vs eKomi

Customer Alliance

Customer Alliance

40 reviews
eKomi

eKomi

0 reviews

Compare Customer Alliance vs eKomi

Reputation Management vendor comparison between Customer Alliance vs eKomi . Find out which Reputation Management is right for you based on realtime data from 40 verified hotelier reviews across 9 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 47)

4.7
40 reviews
View profile
eKomi

eKomi

Ranked 27 (out of 47)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Customer Alliance

83 HTScore Icon

eKomi

unranked HTScore Icon
Popularity

Customer Alliance

40 verified reviews

eKomi

0 verified reviews
Likelihood to Recommend

Customer Alliance

93%

eKomi

0%
Ease of Use

Customer Alliance

4.7

eKomi

0
ROI

Customer Alliance

4.3

eKomi

0
Implementation

Customer Alliance

4.8

eKomi

Not enough data available
Customer Support

Customer Alliance

4.7

Verified Customer Support

eKomi

0

Verified Customer Support

Certificate of Excellence

Customer Alliance

eKomi

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Customer Alliance

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

eKomi

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
eKomi
vs.

Customers

Top 3 Segments

Customer Alliance

Boutiques - 15%
Bed & Breakfast & Inns - 13%
City Center Hotels - 10%

eKomi

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Customer Alliance

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

eKomi

Pricing Available By Request
eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Customer Alliance
vs.
eKomi
vs.

What Customers Are Saying

Most Recent Review

Customer Alliance

Efficient reputation management through CA

Head of Marketing from Innsbruck (Austria)

eKomi

eKomi doesn’t have any clients that have vouched for the product
Most Positive Review

Customer Alliance

Effective, not expensive and fast support

Manager

eKomi

eKomi doesn’t have any clients that have vouched for the product
Most Critical

Customer Alliance

Great product

Verkaufsleiterin

eKomi

eKomi doesn’t have any clients that have vouched for the product
References
-
-

General Info

Screenshots

eKomi doesn't have any screenshots

Integrations

Customer Alliance

Property Management Systems (18) Staff Collaboration Tools (1) Hotel Management Software (6)

eKomi

Property Management Systems (1)
Recent Company Updates
-
-
Recent Articles

eKomi

eKomi doesn’t have any recent articles