Compare CustomerCount Surveys vs GuestRevu vs Sojern Reputation Manager

CustomerCount

CustomerCount Surveys

0 reviews
GuestRevu

GuestRevu

321 reviews
Sojern

Sojern Reputation Manager

3 reviews

Compare CustomerCount Surveys vs GuestRevu vs Sojern Reputation Manager

Guest Survey Software vendor comparison between CustomerCount Surveys vs GuestRevu vs Sojern Reputation Manager. Find out which Guest Survey Software is right for you based on realtime data from 324 verified hotelier reviews across 44 countries.

CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
GuestRevu

GuestRevu

Ranked 2 (out of 55)

4.7
321 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 55)

5.0
3 reviews
View profile

Ratings Summary

HT Score

CustomerCount Surveys

unranked HTScore Icon

GuestRevu

95 HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon
Popularity

CustomerCount Surveys

0 verified reviews

GuestRevu

321 verified reviews

Sojern Reputation Manager

3 verified reviews
Likelihood to Recommend

CustomerCount Surveys

0%

GuestRevu

94%

Sojern Reputation Manager

100%
Ease of Use

CustomerCount Surveys

0

GuestRevu

4.6

Sojern Reputation Manager

4.3
ROI

CustomerCount Surveys

0

GuestRevu

4.6

Sojern Reputation Manager

5
Implementation

CustomerCount Surveys

Not enough data available

GuestRevu

4.6

Sojern Reputation Manager

Not enough data available
Customer Support

CustomerCount Surveys

0

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

GuestRevu

Sojern Reputation Manager

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Case Management

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount
vs.
GuestRevu
vs.
Sojern

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

GuestRevu

Boutiques - 23%
Resorts - 14%
Bed & Breakfast & Inns - 10%

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%
Featured clients
-

GuestRevu

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestRevu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
CustomerCount
vs.
GuestRevu
vs.
Sojern

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestRevu

GuestRevu Rating

Regional General Manager from Samarinda (Indonesia)

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestRevu

GuestRevu has helped our new property climb the TripAdvisor ranks very quickly

Manager

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)
Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

GuestRevu

Very satisfied with their service and platform

Marketing Coordinator from

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)
References
-

GuestRevu

Daniel Thompson
General Manager Mullion Cove Hotel Cornwall

Kevin Charity
CEO The Coaching Inn Group

Tarek Aboudib
General Manager Sandy Beach Hotel & Resort

Mat Matysik
Marketing Manager Shamwari Private Game Reserve in the Eastern Cape

Sojern Reputation Manager

Sojern doesn’t have any references available

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

GuestRevu

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)
Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles