Compare CustomerCount Surveys vs HotelFeedback vs Revinate (Surveys)

CustomerCount

CustomerCount Surveys

0 reviews
HotelFeedback

HotelFeedback

0 reviews
Revinate

Revinate (Surveys)

147 reviews

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Compare CustomerCount Surveys vs HotelFeedback vs Revinate (Surveys)

Guest Survey Software vendor comparison between CustomerCount Surveys vs HotelFeedback vs Revinate (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 147 verified hotelier reviews across 37 countries.

CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
HotelFeedback

HotelFeedback

Ranked 24 (out of 25)

N/A
0 reviews
View profile
Revinate

Revinate

Ranked 3 (out of 25)

4.7
147 reviews
View profile

Ratings Summary

HT Score

CustomerCount Surveys

unranked HTScore Icon

HotelFeedback

unranked HTScore Icon

Revinate (Surveys)

63 HTScore Icon
Popularity

CustomerCount Surveys

0 verified reviews

HotelFeedback

0 verified reviews

Revinate (Surveys)

147 verified reviews
Likelihood to Recommend

CustomerCount Surveys

0%

HotelFeedback

0%

Revinate (Surveys)

93%
Ease of Use

CustomerCount Surveys

0

HotelFeedback

0

Revinate (Surveys)

4.7
ROI

CustomerCount Surveys

0

HotelFeedback

0

Revinate (Surveys)

4.4
Implementation

CustomerCount Surveys

Not enough data available

HotelFeedback

Not enough data available

Revinate (Surveys)

4.5
Customer Support

CustomerCount Surveys

0

Verified Customer Support

HotelFeedback

0

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

HotelFeedback

Revinate (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

HotelFeedback

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount
vs.
HotelFeedback
vs.
Revinate

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

HotelFeedback

Resorts - 0%
Motels - 0%
Hostels - 0%

Revinate (Surveys)

Resorts - 23%
Boutique Hotels - 18%
Luxury Hotels - 14%
Featured clients
-
-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

HotelFeedback has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate Average Revinate

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HotelFeedback

Pricing Available By Request
HotelFeedback has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Surveys)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
CustomerCount
vs.
HotelFeedback
vs.
Revinate
1-click quote request

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

HotelFeedback

HotelFeedback doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Review of Revinate CRM (2024–2025 Experience)

Director of Rooms from Banff (Canada)
Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

HotelFeedback

HotelFeedback doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Learning

Guest Services Supervisor
Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

HotelFeedback

HotelFeedback doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Easy to use platform

Training & Quality
References
-
-
-

General Info

Screenshots

CustomerCount doesn't have any screenshots

HotelFeedback doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

HotelFeedback

HotelFeedback doesn't have any integrations

Revinate (Surveys)

Property Management Systems (39) Hotel Management Software (22) Booking Engine (14)
View all integrations (92)
Recent Company Updates
-
-
-
Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

HotelFeedback

HotelFeedback doesn’t have any recent articles
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Backed by 60,000+ verified hotel software reviews
Reviewer avatar Reviewer avatar Reviewer avatar Reviewer avatar Reviewer avatar Reviewer avatar Reviewer avatar Reviewer avatar Reviewer avatar Reviewer avatar

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