O’Callaghan Collection Selects Revinate
Revinate to Power its CRM, Reputation Management and Surveys capabilities
Revinate, the global leader in guest data management and intelligence, today announced that O’Callaghan Collection has selected Revinate to power its guest experience and marketing programs across its portfolio of luxury hotels in Dublin and Gibraltar.
The family-owned hotel collection selected Revinate as part of the company’s strategy to modernize, which included extensively refurbishing and redesigning both the hotels themselves and the systems that power the hotels.
Tanya Hadwick, Commercial Director at O’Callaghan Collection says, “As part of our physical and digital transformation, we wanted to upgrade and consolidate our technology systems and data onto one modern platform. We looked at a lot of solutions, including the ones we had in place, and Revinate’s platform was far better than any other platform we saw."
With a small marketing team, it was important for O’Callaghan Collection that the solution be easy to use, modern and offer significant automation features, allowing the team to do more with less effort than before. With Revinate, O’Callaghan Collection will be able to improve the health of their guest data and do more segmentation and personalization, which will help them have better digital conversations and deliver superior guest experiences.
Mark Heyneker, Revinate’s co-founder and CEO says, “I am thrilled to welcome the O'Callaghan Collection to the Revinate family. This group truly understands the power of using guest data to improve engagement, both on and off property. I can’t wait to see how they innovate and drive revenue with Revinate.”